Best urgent care facility I've been to in Stockton in the 40+ years I've lived here. Office staff…read morewere efficient and cordial at sign-in, and the nurses and NP who treated me were respectful and professional. The facility is very clean and comfortable. I was there early on a Sunday morning in the summer, and I'm sure other time frames would provide a different experience, but this visit was so positive that Sutter will be my go-to for urgent care from now on.

I was denied medical services despite having Health Net insurance. I was told they accept some…read moreHealth Net plans, but not my specific group. Ultimately, I was refused care and left without any medical assistance. They advised me to contact Sutter's patient advocate, but when I called, no one was available to help. The front desk staff were unhelpful, unfriendly, and showed little concern for my situation. There was certainly no "service with a smile" -- only denial of healthcare. What was most frustrating was that they would not offer any guidance or alternatives for receiving care. Instead, while I was standing in urgent care with active insurance coverage, they joked about calling me an ambulance rather than helping me access medical services. At the end of the day, I was denied care, denied support, and treated without professionalism or compassion.

Stockton Urgent Care is no longer open as Stockton urgent care. It is now called Delta healthcare…read more And the director is a doctor Singh. I tried it once after Dr. Birlew and I did not like it. I did not personally feel like they listened, Spent any time with me, and to have a physical done with the doctor across the room, who never even pulls out of stethoscope I could not go back.

Great all around care from office , and the care they provide, and they got me immediately, I was…read morevery impressed that they didn't make you wait hours more like minutes

They just closed and disappeared w/o contacting patients while they leave their phones in. This is…read more fraudulent and malpractice and the finest.

Was seen fairly quickly, and the dr was nice. Prescribed what I needed and was considerate of me…read morebeing in pain when checking me.

Earlier this month I had trouble breathing. I thought it might be mild and that Urgent Care would…read morebe able to help. The staff quickly assessed my condition and the doctor saw me immediately. Dr. Lucas's care and compassion for the distress I was experiencing were genuine. I was sent straight to the emergency room without any further delay. The staff helped me with the paperwork, provided a wheelchair, and wished me well. I felt like a person who was heard. I wasn't a number or a nuisance. Turns out I was very lucky to have landed in ER when I did. I had hypoxia and my oxygen level was low and going down-82%. An acute respiratory event attributed to phlegm or saliva that I aspirated into my left lung when coughing and choking. The warning signs I ignored: 1. Pay attention to your breathing. If you start to only shallow breathe, something may be wrong. 2. Take the time to clear your lungs with deep yawns. If you can't yawn without coughing or choking, something may be wrong. 3. Lastly, if eating brings on spasms of coughing and/or choking, something is definitely wrong. Seek help from a pulmonologist.

Came in today, didn't have insurance, paid $120 for check up on sprain wrist that lasted 3 months,…read moreMale doctor came in, saying what's wrong, told him sprained my wrist, it's been 3 months hasn't healed. Told me won't need x-ray just wait for it to heal. Didn't check on the sprained wrist or anything just gave verbal advice. Our interaction lasted 5 minutes. Doctor was rude about it too. Wouldn't recommend to come here.

I went here yesterday for pink eye that was getting worse from antibiotic drops that were…read morepreviously prescribed to me. I went around 3:30 on a Tuesday, so it definitely wasn't their busy time. I finished my registration around 3:39, was taken back to speak to the nurse by 4:15, seen by the doctor by 4:20, and left by 4:21. I was amused by how the doctor pretty a much just told me that he was sending a new prescription to my pharmacy and then left, but really there wasn't much else for him to do because I already gave the nurses all my information. All the staff were friendly and attentive! I know that a lot of lower reviews mention long waits, and a shift of patient priority, but I feel like that's just the nature of being in some type of emergency room, especially when it's busy. Luckily I did not have the issue and was able to get in and out within 45 minutes.

This place was a waste of our time.... As much as I would hate to use the ED for my child (because…read moreI believe ED visits are made for those who are severely sick), I should've just taken my child to the ED. This place provided false advertisement on their website. Their website clearly says they offer X-Rays. Hence why I took my child here. Maybe they should re-advertise their website to say, "xray referral available - no actual xray to be completed here." An African female person walked in. Didn't introduce herself or her title. I just sat there quietly watching and listening... I'm an rn myself, & this is definitely not how any medical professional should be. No physical assessment, just questions, then she asked my son to squeeze her hands... we're not here for a loss of function, we're here because he's in pain. I was expecting maybe some kind of diagnostic testing... what we can't see physically, an xray can probably can and then if needed, more diagnostic testing can be ordered... After the appointment, my son said "I don't know muscle pain can transfer from one arm to another but what do I know, I'm just a 11 year old kid." I only found out that she was a NP after my son and I left the office. We got his office visit summary texted to us. Anyhow, I should've read the Yelp reviews. They offered NO X-RAYS here. When I asked the receptionist, she was quick to answer no and to shut the glass window. If you're that afraid of people getting you sick, I think you should reconsidered a new occupation and be more afraid of your acne popping or oozing pus at the clients standing in front of you.... Glad to say, we'll never be back at this location.

I'm from out of town and came to this urgent care based off reviews. They lived up to the others,…read moreamazing service! They were very friendly, very quick and thorough. Happy I came to this urgent care out of all the ones around. Thank you again!!

Probably one of the worst experiences in urgent health care I have had. You go to an urgent care…read morefor quick specialty care. I went in, there were no patients they said. I had to check in on an Ipad then after that 3 minutes i was asked most of the same information - why even type it in for them - customers/patienta doing the work while the staff watch you doing their job. But wait it gets better after sitting for 10 minutes, a lot of giggling and laughing and shuffling everyone dressed to Covid level a finally get around to a room and told someone will be right with you. Your would think "right with you" tell you then someone is coming immediately. Urgent Care should be fast - that's why it's called urgent care. 10 minutes later same person takes vitals and tries to understand what the medications are - not my job to educate on what each is for i am just listing them and she wants to know what they are for after I mentioned just take the list. . She should know - this was like her with a video game tablet laughing and giggling while trying to find and spell these meds. And saying sorry 16 times f Inexperienced staff. Students and not very professionals here learning. Then another 15 minute wait for an unsure PA student comes in with a timid personality To ask the same questions as before - that's 3x on same answered again for staff members the answers were asking. Felt like this was a game in a place of getting your job done - not serious at all. Like my pain did not matter at all level 8. I asked for the provider - she said she would get him. I waited 8 minutes. While waiting, I called my primary doctor and they had an opening. 30 minutes after walking out of the room my primary doctor has me cared for an on my way and in my way home already. All handled by professionals. Now this is not normal with my primary but given what I have already been through they got me in very quick - This organization is not a patient focused facility it's a teaching facility as the staff are less expensive. They can slow walk staff through their training. There was so much about everything else but patient care and handling it expeditiously a lot of hoops for crappy health care. Sending in students into an irritable guy on pain and a small burn on his toe. All they care about is sending in student after student to get information - by then you may as well go home. It's not worth your time for crappy healthcare. I have heard this before within the community. If you watch everything goes on while your are there - so many people and the lack of confidence from the staff I am seeing, means I can't be confident that Modern will serve the communities needs of urgent care for the community in Manteca. Would not recommend under any circumstances as they may leave you to wait for all the students and inexperienced staff treat an urgent issue......change my mind

I Have had nothing but excellent service in referrals, diagnosis, prescriptions needed, explanation…read moreof symptoms and very comforting and knowledgeable in fing a solution without just brushing me off as if my concerns didn't matter regarding my health and wanting to be well again. I give full credit to Dr. Morales for his due diligence and his commitment and passion to help and do his job! With Highest Regards Heather Agdeppa

Says open at 9AM and they were closed this is twice this happened in a week. both times I went and…read moreno notice why closed.

This place is so good too me . My Doctor Todd Cranor he listened to me I felt so heard . I was…read morereally sick and not feeling well and I felt so much in good hands. He's a great doctor and so nice and carrying . I also want to say there was a girl I talk to over the phone seeing if I can get a Dr note extended. And omgosh she was so sweet .Her name is Esmeralda over the phone she was so polite and cared for my needs and I ended up getting a Dr note extended for a day . She made my life so easy ! And I loved how she called me back I felt important and heard . Thank you guys for being so awesome! I appreciate you guys more than you know ! May God continue to bless you guys in so many ways ! You guys are wonderful! I hope you guys get more praise . Thank you for all the help you guys gave me and provided .

First I would like to say the front desk staff is very welcoming and helpful. The place is clean…read moreand creates a safe and professional environment. The reason for my visit to CMC was to seek help for the first time via therapy. The person I was assigned to Timothy started this off by canceling our in person visit hours before its scheduled time. I decided to do a phone consultation to get the process started but it was already an extremely poor start. While on the phone there was non stop background noise TV, child, responding to unknown things on his end. When I asked he said "I'm at home there will be noises" totally dismissive and un professional. I wanted to commit to this new process so I took an in person meeting with him. First impression was that he was tired and unkept and preoccupied mentally. Second visit I walk in and he has his head down hunched over his phone and took about 20-30seconds to acknowledge I was even in the room. Same tired and unkept unprofessional demeanor. And he also added to me "it's one of those days". While I understand everyone has one when you are in the role Of helping people with their issues putting yours onto them seems an extremely off putting and un professional. Hours before what would have been our next session. I show up early to find out the session had once again been canceled by Timothy. They did reach out via phone call. I had missed it how ever another same day cancellation was it for me. The person at the front desk helped set me up with a new counselor. That I look forward to working with. I don't have any experience with therapy so I won't comment on Timothy approach this in regards to his disrespectful level of unprofessional behavior.

I had a gardening related accident resulting in a cut on my scalp. Someone was right there at the…read moreER doors to assess my situation. I was very impressed with the organization of the staff and care. Everyone was busy and professional. They all just did their jobs and nobody was complaining or looking unhappy. It took a little while for the exam and stitches and discharge and they apologized for the amount of time. I felt that even though my injury was an emergency, I was treated in an appropriate time frame and I'm sure there were way worst illnesses and injuries than mine. I received messages to make sure I had follow up care which I had already arranged with my primary doctor. Although I certainly hope I will have no reason for a return ER visit, it was a positive experience.

We brought my mother-in-law to the ER at St. Joseph's Medical Center. She has cancer and is already…read moredealing with significant health issues, and we have now been sitting in this emergency room for almost 8 1/2 hours. Yes, they have drawn blood and run some tests, but the overall experience has been absolutely horrible. When you bring a seriously ill cancer patient to an emergency department, waiting eight-plus hours with little sense of urgency, communication, or compassion is unacceptable. I understand that emergency rooms triage patients based on severity and that hospitals get busy. But there is a point where "we're busy" stops being an adequate explanation. Patients and families deserve communication, reasonable updates, and some confidence that their loved one isn't simply being forgotten in a waiting room. I saw afterward that this hospital has extremely poor online reviews, and unfortunately, after experiencing it ourselves, I understand why. The entire experience has felt disorganized, frustrating, and completely lacking in the level of care and communication you expect from a hospital. Almost 8 1/2 hours in an ER with a cancer patient is unacceptable. St. Joseph's needs to seriously address its emergency department staffing, patient flow, communication, and overall patient experience. I would not recommend this ER based on what we experienced tonight.

My son came home at the end of the day with a big gash on his knee. We had a feeling he needed…read morestitches but did not feel like driving to Sacramento Kaiser ER. Decided on this location and I'm glad we did. Dr Burns and his staff were great. The office is nice and clean. The staff were all so sweet, and the doctor was great! Stitched him up and sent us on our way. Price wasn't bad either.

Me and my 3 kids came in with a case of lice all 4 of us were very scared and with not having the…read moremoney to pay out of pocket to have us all lice free I had no clue what to do especially with school starting in just 3 days ! I called and spoke to Jessica and because of her me and my kids are lice free with no out of pocket cost. She took it upon her self to call multiple pharmacy's and finally found one ! within 15 minutes I received a call she even made sure the medication was ready for pick up! I work in the medical field and never have experienced this kind of hospitality !