Jason was extremely polite and helpful. I recommend this business to anyone looking to buy or sell.read more

From the owner: Diamond Addiction of Greenville South Carolina specializes in Custom jewelry, Gold Buying,wedding…read morerings, engagement bands, specialty stones, jewelry repairs, jewelry appraisals, same day service, shipping out of state.

Excellent and professioanl service It was fast, well done…read moreand on time. I highly Recommend this place.

Awesome repair of a broken clasp on a heavy solid silver bracelet. The owners are supercool.read more

A great experience with great people. Geiss and Sons is a…read morebeautiful jewelry store that anyone can feel comfortable in. Oksana was wonderful helping me purchase a watch, well two! We also had a couple older watches cleaned and batteries replaced. The following week my wife went and found a unique ring she had to have!

I received a call from the business after providing a lower rating earlier. The situation was…read moreclarified and my opinion of the business was changed for the better. The fact that someone cared enough to call and explain circumstances spoke well of their staff and customer service.

Extremely Rude Staff! I normally don't leave reviews, unless it is totally intolerable. My…read moreexperience at REEDS Jewelers in Greenville, SC was so unprofessional that I feel I have to speak up, and I'll sign my real name here for credibility: Yuchen Yan, newly graduated Ph.D. from Clemson University. Here is my LinkedIn profile: https://www.linkedin.com/in/yuchen-yan-ph-d-230a5890/ It all started very simply. I had placed a deposit on an Omega Seamaster, and I sent a friendly reminder in an email: I would highly appreciate it if you could address me by Dr. Yan or Mr. Yan, instead of "hey". That's it. Nothing more. (By the way, I am well-known to my friends and colleagues as a kind and well-mannered person) Instead of a simple "Sure, no problem," the associate completely lost his temper. He literally told me, "I've never served anyone like this in my life!" and then went on with a series of offensive remarks. When I tried to clarify my point, he escalated, became increasingly rude, and then hung up the phone on me. I was shocked, this is supposed to be a luxury retailer representing Omega. I immediately reported the issue to REEDS customer care. And here's where things got even worse. The response from upper management was basically a coordinated effort to deny everything and protect their associate. They claimed there was "no disrespect intended" and tried to spin it as if I was the one overreacting, even hinting that I was "using my PhD title to demand special treatment." That's not only insulting, it's gaslighting. To make it worse, they even brought up that their staff are "Clemson graduates and diehard fans" -- as if being loyal to a university somehow excuses rudeness and disrespect. That's not an explanation, that's an excuse. The bottom line: from the associate at the counter to the director of store operations, the entire culture is one of denial, excuse-making, and zero accountability. Instead of taking customer respect seriously, they mocked me, trivialized my concern, and made me feel like the problem was me, when all I asked for was to be addressed properly in writing. If this is how REEDS trains and manages its staff, I honestly cannot recommend anyone to shop here, especially if you're expecting the level of professionalism and respect that should come with luxury purchases like Omega or Rolex. There are far better authorized dealers out there who actually understand customer service and professionalism. Now I am reporting this to Omega's official customer service team and let them know how their authorized retailers treat their customers. I'll also try reporting this on BBB. Finally I will make a video and post it onto Youtube to warn everyone not to visit REEDS. Like I said above, I have attached my real name and Linkedin profile, I held what I said accountable at any circumstances.

Bought my wife a silver bracelet for our tenth anniversary. Salespeople were nice and I went away…read morehappy!

Absolutely beautiful! My fiancé got me the most beautiful ring from here! Go see Arti she is super…read moreknowledgeable and the absolute sweetest!

If you're looking for the perfect place to shop for engagement rings, this is the place! My (now)…read morefiancé and I went looking for rings a few months ago and we had wonderful help from Trace. She offered us champagne and was very patient as I tried on nearly every ring in the store. She took note of all of my preferences and sizing, which made the process so much easier for my fiancé finding my dream ring. I cannot recommend this place enough!!