Super fast and great at repairs conveniently close . Really great customer service . As soon as…read moreyour item is ready they call you .

We were very pleased to have this jewelry store recommended when my ring needed to be cut off, then…read morerepaired and resized. I had a spider bite on my finger which caused it to swell so we came here and had them cut it off. Four weeks later we came back and they had repaired it, and at my request, made it a size bigger to get over an arthritic knuckle. No evidence of the repair is visible whatsoever, and now the ring fit smoothly and comfortably. They have a lovely selection of jewelry and the staff is very helpful. This will now be our jewelry store for South Carolina.

I can not recommend Diamond's Choice more! Took the reviews and the drive and will never go…read moreanywhere else. The owner was so amazing! Even had me look at my stone under the scope to point out the characteristics and note them, had the gold replaced and enlarged and was $75 less than quoted at a previous store AND done in 3 days!

I found a few items here for my wife and have returned several times. They have got something for…read moreeveryone and every budget. Great family run business I will continue buying with Diamonds Choice. Thanks!

Extremely Rude Staff! I normally don't leave reviews, unless it is totally intolerable. My…read moreexperience at REEDS Jewelers in Greenville, SC was so unprofessional that I feel I have to speak up, and I'll sign my real name here for credibility: Yuchen Yan, newly graduated Ph.D. from Clemson University. Here is my LinkedIn profile: https://www.linkedin.com/in/yuchen-yan-ph-d-230a5890/ It all started very simply. I had placed a deposit on an Omega Seamaster, and I sent a friendly reminder in an email: I would highly appreciate it if you could address me by Dr. Yan or Mr. Yan, instead of "hey". That's it. Nothing more. (By the way, I am well-known to my friends and colleagues as a kind and well-mannered person) Instead of a simple "Sure, no problem," the associate completely lost his temper. He literally told me, "I've never served anyone like this in my life!" and then went on with a series of offensive remarks. When I tried to clarify my point, he escalated, became increasingly rude, and then hung up the phone on me. I was shocked, this is supposed to be a luxury retailer representing Omega. I immediately reported the issue to REEDS customer care. And here's where things got even worse. The response from upper management was basically a coordinated effort to deny everything and protect their associate. They claimed there was "no disrespect intended" and tried to spin it as if I was the one overreacting, even hinting that I was "using my PhD title to demand special treatment." That's not only insulting, it's gaslighting. To make it worse, they even brought up that their staff are "Clemson graduates and diehard fans" -- as if being loyal to a university somehow excuses rudeness and disrespect. That's not an explanation, that's an excuse. The bottom line: from the associate at the counter to the director of store operations, the entire culture is one of denial, excuse-making, and zero accountability. Instead of taking customer respect seriously, they mocked me, trivialized my concern, and made me feel like the problem was me, when all I asked for was to be addressed properly in writing. If this is how REEDS trains and manages its staff, I honestly cannot recommend anyone to shop here, especially if you're expecting the level of professionalism and respect that should come with luxury purchases like Omega or Rolex. There are far better authorized dealers out there who actually understand customer service and professionalism. Now I am reporting this to Omega's official customer service team and let them know how their authorized retailers treat their customers. I'll also try reporting this on BBB. Finally I will make a video and post it onto Youtube to warn everyone not to visit REEDS. Like I said above, I have attached my real name and Linkedin profile, I held what I said accountable at any circumstances.

Bought my wife a silver bracelet for our tenth anniversary. Salespeople were nice and I went away…read morehappy!

The service here is impeccable and patient. I have purchased a few watches from here for each…read morecollege graduation. My sons decided to buy a Christmas watch/retirement watch for me this past holiday. They made the selection and were treated to a celebratory Champaign toast. I then took the watch to be sized for my wrist and they took care of this on the spot. Russ was very helpful with that in addition to working with me on another watch for resizing and new batteries. We have had jewelry repaired here too and the work is quality and trustworthy work.and

Another story of the Rolex "wait list." I've been waiting on a Submariner for 4 years and…read morenothing. It's hit or miss on whether a sales person will even talk to me when I visit. Should've went to DavidSW and paid the premium. That seems to be the only way to get a Rolex these days because the AD's only sell to people buying thousands of dollars worth of jewelry.

I stopped in to pay for my ring to be cleaned and was fully expecting to cover the cost, but they…read moreended up cleaning it for free--it was such a pleasant surprise! My wedding ring looks absolutely beautiful again. The staff was friendly, helpful, and took the time to answer all my questions. Overall, a great experience with excellent customer service. Highly recommend TR Jewelers!

We have been very pleased with the workmanship and friendliness of The Jewelers Bench…read moreestablishment. Wayne & Tammy are naturals at customer service and Wayne is truly an artist. He transformed a white gold diamond wedding ring into a lovely initial pendant that will certainly get much more use. They do repairs and custom work as well as showcasing a lovely assortment of items for sale. For your most treasured moments don't just go shopping...SEE WAYNE & TAMMY

After buying a wedding ring set, I brought them here to be sized and polished. Incredibly friendly…read moreand great to work with. I could not give a higher rating for customer service. I missed the phone call saying that my rings were ready and didn't get back to the jeweler until days later. He was on a business trip to Virginia. My wedding was days away. This jeweler drove 400 miles to get me my rings on time. Couldn't be more thankful for fantastic service and work!

Funny, I should be asked to write a review. My wife and I came into the store a while back with a…read morering and asked for an opinion. We were told the jeweler would have to look at the ring, which we'd have to leave to get an opinion. He woudln't come out of his office to say hello much less deal with us. The word is SNOB.

We wanted to shop local with an established and reputable Spartanburg jeweler. We chose the very…read morebest based on the quality of the merchandise and the amazing service we received from Anna. It felt genuine, personal and tailored to our budget and my wishes. I couldn't be more thrilled with my jewelry and cannot express how much I support this business. You can trust they will look after your every need.

Just had a great experience here, selling some gold jewelry. Donny was very professional. Would…read moredefinitely return for future business!