I have been to SNT twice before for nails in my tire. Both times they were quick, respectful and…read morecharged me a very reasonable price. It was so good, I thought I would go back for an oil change and 30 point inspection. However, this time I was unpleasantly surprised. They told me when I dropped off the car it would be $127 so I said no problem. When I returned it magically went up to $192! When I inquired into why they hemmed and hawed until it finally came out that they broke my oil filter cap. They claimed "those break all the time." I pointed out I have gotten my car serviced many times at the dealer (2017 car) and not once have they broke it. No response. They claimed they replaced it "with a better one." So you charged me $68 for a $30 ish aluminum cap that YOU broke. I really hate when people talk to women like they don't know anything about cars. I know they were price gouging me and I don't appreciate being talked to like I was an idiot. I have grown up going to car shows and working with my dad on his classic cars and I don't appreciate this behavior. I will not be returning. The only reason they get 3 stars is for the previous experiences.

I took my truck in to replace the starter and remove a seized bolt in the engine block, which ended…read moreup turning into a much bigger job as the hole could no longer accommodate a bolt and required it to be filled and rethreaded by a machinist. Realizing the size of the job to pull the engine and send it off they worked with me on the labor cost. The SNT team were excellent at communicating where they were at every stage and delivered my truck back in better shape than I left it in every way.

Do not get your car serviced here if you value your vehicle. The repair turnaround time is…read moreextremely long, and aspects of the service process left me uncomfortable with how vehicle and keys are handled. I have witnessed concerns about the possibility of unauthorized access or key duplication after servicing. I would strongly advise others to use caution and consider alternative service locations.

I had a previous terrible review posted for Caton Auto. It was a fair, accurate review and I stand…read moreby it (I will post it at the end). However, eventually I complained enough that they "unretired" a general manager who seemed the only one to understand how to address warranty issues and they agreed to repair my vehicle. It took a year to get the warranty honored and to be heard. Let that sink in- a year. And they had to "unretire" a person to get customer service to happen. Crazy. So I scheduled almost a month in advance. It still took them three days with minimal communication and maybe I'm just bitter but I am very surprised the unretired general manager (Mr. Kenny, if you're wondering who it is) never contact me again to see why I was frustrated about the length of time it was taking. Or to see if the problem was finally resolved. Or to see if I'd change my reviews. So, I am happy to report they honored the warranty but I would never recommend these guys unless you're desperate. If you're a woman, I would recommend you drive away as fast as your car can go.

Great service and expertise!! Thank you , I am so happy we found Wells Automotive for all Volvo…read morerepairs and services

I've been here multiple times for routine service and have had 0 issues. The staff are friendly and…read moreprofessional, and get it done pretty quick. Thank you!!

K&K is hidden on a sleepy little back road past the bowling alley, but easy to find as it's right…read moreon the corner and the only thing there. Also unmistakable as there are cars and tires everywhere, making it look one step up from your uncle's backyard. There is a sign directing you to service in the back, so if you're a first timer you'll automatically follow that in only to get waved back and told to get in line behind the regulars who know how their operation works. Then you will notice the cars parked at the stop sign across the way. That was a little annoying as with all the cars everywhere there was no real way to tell the customers apart from the workers or even the neighbors. However, from the time I arrived to the time I spent in line to getting worked on and paying and leaving was exactly one half hour. My tire had a nail in it and I figured I would be spending my entire Saturday waiting for it to get fixed. They have an impressive and efficient operation, and they had that tire off, examined, and patched - not plugged - practically faster than it takes me to pump my gas. I was also impressed at the ridiculously reasonable price they charged me for that service. Now that I know where they are, what they do, and how well they do it, I'm going to be happy to line up as one of their regulars.

The staff @ K&K took good care of me & they are easy to deal with not to mention reasonable.read more

Came here for a MD inspection and it was very close to home. Called in the morning and the man…read moretold me to come asap since there was a bay open. Although my car failed, the mechanic assured me the reasons were minor and he could have all necessary repairs completed by the end of the day (as well as passing the inspection the same day). Especially when on a time crunch, this place is great!

Don't use this place for a state inspection, they WILL find something "wrong" with your car and if…read more you agree to repairs they gouge, as much as they feel like they can get away with. SNT is a mile up the road. I recommend them instead

Sergio is the best. Highly recommend. It's hard to find a mechanic you trust. And I trust Sergio…read more I've been taking my cars there for years. One time I was having exhaust issues. He told me he could fix it. But recommend that I take it to this guy in Glen Burnie because he would be able to do it for less.

Doesn't seem to have a code diagnostic. Paid $45 for the labor of looking at parts of the car with…read moreno diagnosis. Brought it to another place where they used the code diagnostic and figured it out right away.

I took my car there with a oil leak. I told them it was coming from the oil pan. They said it…read morewas a nut at the base of the oil pan. That may have been the case, but it was more than that. I had additional work done the cost was over $600. I get home...oil in the driveway AGAIN. I call them back and they replace the oil pan for $600 and change. I requested a discount, They didn't do the job right the 1st time. GREG said for what. I did have a coupon...he could have took $100 off. He did not. I give him my credit card. He swiped it and put it on the table...not in my hand.

I have been living in Maryland and have NEVER had a mechanic shop as reliable and HONEST as these…read moreguys. They take time to fully explain the problem to you and their prices are well worth the cost. I highly recommend you take your car to them.

I was in a pinch and needed my car looked at urgently and they fit me in immediately. All of the…read moreemployees were very helpful and honest (not trying to upsell me on anything). Plus, their pricing is better than everywhere else I've gone after living in Maryland for 4 years.

I just got my car back and it's running better than ever. The team clearly knows what they're doing…read morewhen it comes to performance work -- they brought my build to life and made sure it was running clean before handing it back. The engine sounds great, and you can tell they took the time to make sure everything was done right, not rushed. Yes, the process took a little longer than expected, and communication could've been tighter at times. But I also recognize quality work takes time -- and once they got everything in motion, progress was solid. I appreciate that they gave the car a proper shake-down, burped the system, and didn't just toss it back to me half-done. If you care about performance and want your car done right, this is a shop worth trusting. Big respect for the end result.