Emailed and had an appointment with Ashton and Evan the next day. Perfect, respectful and exceeded…read moremy expectations. I would not use any other plumbing company but John's Plumbing. Thank you gentleman for your service.

John's plumbing came to my home due to water leak, they came on a Saturday water was coming up from…read morethe floor they cut two holes in bathroom showed me a camera phone that had a picture of a screw and said that's where the problem was they said they could fix it however not that day because Saturday was foe emergency only I said this is one they said no and charged me four hundred and forty dollars, they came back on Monday late of course, was there for about thirty minutes and cut a hole in the living room, said they had to go to the parts house and would be right back, one hour later back with a spray sprayed that twice charged me another five hundred and twenty dollars nine hundred and sixty dollars for a leak, by Tuesday was still leaking called on time plumbing not only were they on time, long story short the leak was actually in the downstairs closet and had flooring the living room hallway and bathroom from a busted water pipe on time did fix the problem but charged me less than John's did in one visit had to make an insurance claim due to the damage from John's A lot of stress and mess if John's would have done there dry also there was never a screw in the bathroom drain shame on you John's for taking advantage on a senior citizen total from John's nine hundred and sixty dollars for nothing thanks for nothing John

Joseph did a great job diagnosing and repairing our toilet. We appreciate his deligence.read more

My gas fireplace wasn't working properly so I called after a search on Google. The company sent…read moretwo guys out at a time I asked and they were prompt and friendly. Very helpful information about my logs and what would be a better option in the future. Blew out the pilot light with compressed air -- no other repairs made. Service--fantastic. What wasn't fantastic was the fee they charged me for the 10 minutes they were here with their can of compressed air. I almost fell out of my chair when they said it would be $125. I'm still in shock. When I spoke to the owner (I assume), he said my location was convenient because his guys were very nearby. It wasn't like they had to go miles and miles away or it was the middle of the night or a weekend. They didn't have to unclog any drains. Just a few puffs of air. It boggles the mind that a company can charge that kind of money for that amount of time.

Bought a big deal on Angie's List for $39 for a service call with $100 credit towards repairs. Had…read morea toilet clogged by a shower hook that someone accidentally flushed. Jan was able to work me in next day instead if my having to wait till Monday's appointment. He booked my appointment via text which was super convenient. Jan was very personable and professional, I was very impressed. I will be using their services for all my plumbing needs going forward.

No one wants to call a plumber. It is like no one want to have to go get a car repaired. But life…read morehas it ways of putting us in need of a plumber. Now, the harder part is to find a good one. Winning on a slot machine in Vegas is easier. Until NOW! My daughter purchased a new home, her first home. As normal, she had some issues the biggest of which was the drain from the upstairs tub that overflowed to the basement floor. It was horrible and happened more then once. Our family plumber could not fix it because it needed a Turbo Jet to blow out a massive clog in the pipes under the concrete. We had Stephens Plumbing do this action and they got the clog out which was slug. A Few days later, it was clogged again and we had another flood. The Manager of Stephens came back, discussed our options and was both ultra professional and fair. This morning, they came back, blow out the clog again and scoped it with a video camara to make sure the clog was out. The made adjustments in the pipe with a value and cleaned up after themselves. A job extremely well done. This type of clog needs a very special piece of equipment that is very expensive. When you pay that kind of money, you expect the issue to be resolved. Stephens Plumbing resolved the issue. What more can we ask. I highly recommend them and I am very tough to work with.

Long story short, do not use this company. Our upstairs…read moreneighbor used Stephens Plumbing for a basic clog job, December 2024. At 730 in the morning sewage begins to rush through our exhaust fan and flooded/destroyed our only bathroom. Come to find out the plumber had cut the sewage line, and the sewage had nowhere to go but in our bathroom. I ran upstairs to notify my neighbor and the plumber, he then came into my unit and started sawing holes in my ceiling to locate the leak. After an hour of sawing and leaking he stopped the leak, but it was too late, everything was ruined. I called their general number and spoke with their GM, Paul Meacham, he came out that afternoon and told us they'd pay for everything, fix everything and pay out of pocket for everything. He said if we needed to stay in a hotel and buy new items such as towels, they'd reimburse us. But they never did, they left us hanging. He sent DEC out the next day to "clean" the sewage up and begin demo by removing the ceiling and baseboards. After several weeks of back and forth with Paul (until he ultimately ghosted us) about fixing our bathroom, reimbursing us for damages, weeks of us living in a contaminated home, being told they'd pay out of pocket and get it fixed ASAP, Stephens Plumbing turned this over to their insurance company (after they had started demo of our bathroom a week before Christmas). This then began a 3 months battle with their insurance company. Our bathroom was not fixed until May 2025. The lack of communication and transparency by Stephens Plumbing, the lack of professionalism, the months of living with a contaminated home made this the literal worst experience of my life. The way they "handled" this situation was atrocious and I wouldn't wish it on my worst enemy. I would never use this company, even if they were the last plumbing company on earth.

Excellent experience. They scheduled quickly, arrived on time, and fixed the issue without any…read morehassle. The technician explained everything clearly and the price was fair. Work was done cleanly and professionally. I would definitely use them again and recommend them to others.

I had a gas leak near my hot water heater in the basement and called Coleson. They were able to get…read moreto my home within a matter of hours. The service man was extremely professional, knowledgeable and thorough. The leak was complicated, and he was able to do a safe temporary fix so that we would not be without hot water until he could return the next day with parts he needed to complete the repair. He came the next day, which was Saturday, right on time. He did an excellent job. I will definitely use again and would recommend Coleson plumbing. The price seemed fair.

I called to get an estimate. We had an appointment. And the Plumber didn't show and didn't call.I…read moremade a second call. And he actually showed.He installed a hot water heater. And came back twice to install the cut off valve. Both times had the wrong size part.The hot water heater had a rebate. Had to call twice to get the paperwork. The model number was not on the work order.The work was done in November. I have called several times trying to get the Plumber to fix the paperwork for my rebate. And he won't return my calls.And won't answer his phone. I will never use this Plumber again. How can you guarantee your work when you dont return your customers call.This is not a good plumbing company to use.Very poor customer service. Will not use again and would not recommend....

Trevor has been my plumber for several years now. He is always prompt, polite and efficient and…read morehas not yet been unable to manage my plumbing disasters! I highly recommend Masters Plumbing Company.

I hired Cahaba Valley Plumbing to complete the plumbing work for my basement project, which…read moreincluded a bathroom and kitchen. The initial quote was competitive and communication at the beginning was good. My basement renovation is being completed in phases, and the bathroom was the priority so it could be functional while we wait for the kitchen cabinets and counters to arrive. After payment was made, I had difficulty getting the bathroom portion fully completed. When he returned, the toilet was mounted but the remaining items needed to finish the bathroom were not installed. I was told the remaining parts could not be located, but they were actually in the shower area in the delivery boxes. When I asked about finishing the bathroom, I was told the work would not be completed until the kitchen cabinets arrive, which may be several weeks away. In my experience, the communication and customer service changed after payment was made. I was also asked to pay the full amount before the job was finished, which I later learned from the inspector is not always typical practice. Because the bathroom portion of the work remains incomplete and the timeline for finishing it is uncertain, this has been a frustrating experience. Based on my experience, I would likely choose a different contractor for future work. I am currently in the process of filing a complaint with the plumbers and gas fitters exhibiting board. I will also continue to seek legal action for the unfinished work as he has made it clear he will not do the work until he's ready to do it. Update: After a week he finally responded to an e-mail I sent to the company, and to my surprise, he contacted the City of Fultondale and came off the project (after I've paid him $4,000). I have left a message I received from him earlier regarding his conduct with customers.

Spencer has done several jobs for me and my family. Good work, reasonable pricing. I would…read morerecommend him for residential work.

I requested the plumbing be fixed in 2 of my bathrooms. They were there on time and very polite…read moreand professional! They fixed it right the first time and the price was exceptional. This is a family owned company that doesn't recommend work that doesn't need to be done. You can trust them to do the right thing and treat you fair.

We had a cracked water line causing a leak and Payton got us fixed right up. Not only was he very…read morenice but he had the knowledge needed to get everything fixed and working efficiently again. The best plumbing experience I've ever had by far!