C&M answered the phone after hours, set up an appointment right away at a convenient time for me,…read moreshowed up on time, worked quickly, worked neatly and cleaned up afterwards. I was very happy with my first job by them, so I used them for a second larger job and pretty much had the same experience. I would definitely recommend them if you need a plumber for your household!

The company is professional. My call was answered immediately by a receptionist who asked key…read morequestions, answeted my questions, advised on next available appointment dates so I could decide if I wanted to make an appointment. The estimate is free and provided immediately during the appointment. Once I made the appointment, the receptionist requested I email photos of the faucet being replaced to ensure the plumber has the correct parts to do the work, if I approved the estimate. The plumber was polite, respectable and very knowledgeable in his skill. He provided a written estimate, explained the work covered by the estimate. I presented a coupon from their website and he quickly adjusted the estimate. The cost was very reasonable. I signed the authorization, the work was performed and he discussed ways to prevent future problems.

Bought the parts got into it and couldn't complete the job. Called my normal plumbing company and…read morethey were too busy to come out. Called a half dozen other places. Called John, on his voicemail he gave his cell number and said text him for a quick response. He texted me back with an approximate appointment time within 20 mins. Far quicker than any of the other companies I called. He responded first and could be here today within a few hrs of contact so he got the job. Flat rate for service commensurate with rates I've paid in the past. Nice guy. Finished quickly. I wouldn't hesitate to call him for a plumbing need in the future.

We had a small split in our water meter in the front of our home, UNTIL we called Total Plumbing…read moreServices! Accessibility: called after 4:30p, left a message, and they called right back in less than 10 mins., and if it's an emergency, he can arrive same day Timelines: we agreed on 8a and he arrived 3 mins early...like a professional Friendliness: courteous, down to earth, articulates issue w/out confusion or trickery, very honest Pricing: very reasonable...I used to own a 1926 bungalow so I know home services pricing, and this is a fair company Overall: great company and quality service...thanks John!

If you need a plumber this is your go to company!!! From the initial phone call to having my new…read moresink & disposal installed, the most professional group of people!!! I want to add our tech Russel Randall was so polite & courteous and definitely knows his craft !!! Give them a call and they'll take care of all your plumbing needs. The Hewitt's

I called these plumbers because my pilot light on my hot water heater would not stay lit. They came…read moreout the next day and told me it was probably the thermocouple and it would need to be replaced. No testing of the part was done as I watched them before their diagnosis. They did not have the part on their truck and told me another tech of theirs's was bringing the replacement part out to my house. The techs waiting for the part to arrive. In the meantime they stood in my driveway and smoked cigarettes and talked for an hour and a half before the part arrived. It came, they installed it and charged me a $165.00 service call and $25.00 for the part. Total was $190.00. That evening we noticed we had no hot water again. I checked the pilot light and once again it was out. I called the next morning and let Jen know I had no pilot light or hot water. They wanted to charge me for another service call to come out and this time replace the gas control valve on my hot water heater. They did tell me they would only charge me half of a service call since they had been out the day before and did not fix the problem. I inquired about possibly having my hot water heater replaced because by the time I paid them for another part and another service call, I was approaching the cost for a new hot water heater. Jen told me she would look up the price of the control valve and put together a price for a new hot water heater if that was needed and call me back. I waited for two days for Jen to call back. I had no hot water in the interim. Because Jen failed to call back like she said she would, I had to hire another plumber, pay an additional service charge to have the problem fixed. They seemed to be nice enough people but they did not fix the problem and wanted more money to come out.

Need an emergency plumbing repair in a 2" line just before a holiday weekend . Little do our…read moretenants know the efforts to keep the comforts of everyday life flowing . He ended up with a 2nd job the next day. Beau is not only a master plumber , but he is both an aluminum and metal welder as well as a mechanical plumbing contractor. No job to small or to big ! Beau shows up on time and is a great communicator. Does excellent work with a big smile on his face . Call Beau and tell him Charlie and Dawn recommended him :) Thornton MHP, LLC Chelsea Mini Storage LLC Northcutt -Thornton Inc .

I highly recommend this company. They were called out by my home warranty company to do a second…read moreopinion. They were able to fix the issue easily. I was so impressed with them that we had them come out and do some extra work for us. They gave us an estimate on that job, and did it quickly, efficiently and stayed within the estimate that we were given.

If I could it would be no star... They live to rip off senior citizens... Billed for going thru…read morewall which they did not charged me 837.70. and is still dripping and was not the right part, we already had the knob off just did not want to break the cartridge trying to get it out .. will not give a refund... Some real fine people , not trust worthy one bit. Ask around don't get them best to go to hotel next time would be cheaper

I have a rental home in Bessemer, Al. Usually I can fix everything on my own but this time we had a…read moredrain pipe busted in a basement while I was on vacation. Called Alabama Plumbing Services, they came the same afternoon and repaired the drain pipe within an hour. I was very pleased with their fair pricing too.

I have been a member of Xcalibur for a couple of years now and I've used ever one of their…read moreservices. I haven't had hot water for three days and David got the job done. They come out quickly and assessed the situation and get it done. This is my third review for Xcalibur because every time they leave, the problem is fixed. Its totally worth it to become a member because things can go wrong at the worst time and you know who to call. Im happy. Today I have hot water. The staff has always been courteous, knowledge and they get the job done. There are all kind of other benefits that come with the membership so you should call and set it up. Its horrible to run around at the last minute trying to figure out who will fix your problem. Guess what, they do it all. No running around trying to find someone, just call one number and they will get you hooked up. I know they have for me. Now to go enjoy a nice hot shower.

I really wanted to like this company because everyone I spoke to was so nice. However, if you are…read morehaving plumbing issues, I would not use them. We have had the same problem with our plumbing for over a year now. We have had countless people come out from Xcalibur to look at the problem and we have paid them almost $3,000 in total and nothing has been fixed. The first encounter was in December of 2024. I even paid for the VIP service because I was told that the VIP would help us get quicker appointments. We paid every quote we were given, and we did everything Xcalibur recommended. We even got our septic tank cleaned out unnecessarily because they recommended it. I first became frustrated with Xcalibur in January of 2025, because we had so many people come out and everyone assured us that the problem was fixed when they left. At that time, we were quoted $2,335 to fix the problem that we had been assured was already fixed. I wanted to use another company because I felt like we were getting the run around, but Xcalibur assured me that this would fix our problem. I was told that the company stands by their work and that they offer a warranty on their services. I reluctantly agreed to the work because they were so nice and I trusted them at their word. We were told everyone who had come out before from their company did not know what they were doing, but this plumber was the "fixer" and would make everything right. When I asked for a copy of the warranty, I was emailed a copy of the invoice only. Over a year later, and the problem is still not fixed. We had someone come out last week from Xcalibur, because the problem resurfaced yet again. Not only is there not a warranty on the work done by Xcalibur, but we paid almost $400 for a camera to be run (for a second time by Xcalibur). We were then provided a verbal quote for well over $10,000.00. I was again told that everyone who had come out before had no idea what they were doing but THIS would be the fix. The suggested quote included going through concrete and ripping our floors up. The flooring work was not included in the quote. At this point I have lost all trust in Xcalibur as they have repeatedly lied, and they do not stand by their work. They clearly do not even think their past plumbers did a good job. They clearly only care about money as they continually come out and quote more and more each time. The $400 we paid last week (on top of the money we have paid to them previously) did absolutely nothing, because only a few days later the problem was back. I called another company and they came out quickly and they were so incredibly professional. Everything Xcalibur failed to do in over a year has been fixed in only a few hours and around $750.

Our hot water heater went out during the middle of the night. Called New Era Plumbing, had never…read moreused them before, and they were at my house within a couple of hours of calling them with a new water heater and had it installed very timely. Josh and John were fantastic and were professional, cleaned up everything and we could not have been more pleased. Will definitely use them in the future for any plumbing needs!!

Timely and very courteous! They have helped me with several issues and always do a great job.read more

Technician was great.. but over $3200. to replace a water heater is pretty steep. Ridiculously too…read morehigh

We have been using Engle Services at our home for the past two years. We have been very pleased…read morewith all the services and advice they have provided. Our most recent encounter was with Josh and Jonathan. They were absolutely awesome. They treated us like we were the only customer they had for the day, even though that was not the case. Thank you for always being prompt and efficient with our needs.