I hired Cahaba Valley Plumbing to complete the plumbing work for my basement project, which…read moreincluded a bathroom and kitchen. The initial quote was competitive and communication at the beginning was good. My basement renovation is being completed in phases, and the bathroom was the priority so it could be functional while we wait for the kitchen cabinets and counters to arrive. After payment was made, I had difficulty getting the bathroom portion fully completed. When he returned, the toilet was mounted but the remaining items needed to finish the bathroom were not installed. I was told the remaining parts could not be located, but they were actually in the shower area in the delivery boxes. When I asked about finishing the bathroom, I was told the work would not be completed until the kitchen cabinets arrive, which may be several weeks away. In my experience, the communication and customer service changed after payment was made. I was also asked to pay the full amount before the job was finished, which I later learned from the inspector is not always typical practice. Because the bathroom portion of the work remains incomplete and the timeline for finishing it is uncertain, this has been a frustrating experience. Based on my experience, I would likely choose a different contractor for future work. I am currently in the process of filing a complaint with the plumbers and gas fitters exhibiting board. I will also continue to seek legal action for the unfinished work as he has made it clear he will not do the work until he's ready to do it. Update: After a week he finally responded to an e-mail I sent to the company, and to my surprise, he contacted the City of Fultondale and came off the project (after I've paid him $4,000). I have left a message I received from him earlier regarding his conduct with customers.

Spencer has done several jobs for me and my family. Good work, reasonable pricing. I would…read morerecommend him for residential work.

We had a couple of issues going on and Dunn's worked through them to get tot he root cause. As with…read moreso many home projects, one thing leads to another and we finally replaced the sump pump at the heart of the matter. Given all the things that had to be done along the way, the manager gave me a good deal on a couple of the other issues that were repaired, which made feel they were very value conscious. Among the firms that I reached out to through Yelp, they were the first on the site and ready to start work. I'd definitely use them again.

I have a property in Anniston and my tenant was experiencing no heat/a broken HVAC system, in this…read morecurrent frigid winter. I reached out to Dunn initially through a Google search (after hours) and received an email and text message reply within 24hrs. I appreciate the prompt reply. I called the next day and their phone system used an automated AI response initially, but I was then rerouted and able to speak with a service person. They dispatched a technician, diagnosed my issues, sent quote estimates to my email, followed up with a confirmed booking, and came out within the next day with the proper part to service my broken system. Before the serviceman arrived, I received text updates with pictures of who to expect and with their estimated time of arrival. The communication, timeliness and efficient service provided by Dunn was exceptional. They charge a standard assessment fee which is factored into the overall cost of service. I would recommend Dunn if you're local to their service areas.

Five stars for Aire Serv of Birmingham! We had a service call this week and our technician, Derrick…read moreBrown, was fantastic. He was incredibly patient, professional, and highly knowledgeable about our system. He took the time to make sure everything was done right, and we couldn't be more pleased with the service we received. We will definitely be asking for Derrick by name for all of our future HVAC needs!

Darius was quick, efficient, and friendly while getting my air conditioning running cold again!read more

I am so glad I tried Benchmark Plumbing that I was able to contact through the YELP network. The…read moreprocess went EXTREMELY WELL. Adam is an Excellent Plumber and a true professional with fair rates. Adam will be my plumber I call for for all as long all my plumbing issues,

the quality was terrible because the people were mean and rude and cursing like crazy in front of…read moremy child and not only that but the leak came back as soon as he left teriible

I had a new HVAC system installed in Pelham by Douglas Heating and Cooling yesterday. I couldn't be…read moremore impressed with the service and attention to detail I received from my installer Jamie and his helper. Every aspect of my system was improved. My drain line was extended and sealed and improved from the condition it was in from the original time the home was built in 1998. That was not a necessary part of the system install but care was taken to be sure everything connected with the system was in excellent shape. I appreciate the extra care above the standard system install taken to give me a system in perfectly installed condition.

Douglas cooling and heating has installed all 3 of our units, maintained & repaired since we bought…read moreour new house in 2009. When I noticed water underneath the unit in basement last night, I called their office first thing this morning and Josh, a technician, called me back immediately!!! In fact, he is on his way right NOW to assess the situation to repair it and we can all breathe a little easier!! Coming from a background of my father and grandfather owning a heating and air company (both deceased) that was started the year I was born, in 1974, and a brother and cousins that are also in the HVAC business, I feel very confident that Douglas has always gone above and beyond to make sure we are taken care of and that is once again evident by the efforts of Josh so far this morning!!!

I have used this company twice. I first time was after a very expensive but nonproductive three…read moredays with another plumbing company that advertises frequently on the radio. I called Alabama Plumbing Pros out of desperation and hit the jackpot. The husband/wife team arrived promptly, fixed the sewage pipes in an hour and couldn't have been nicer. The second experience was just as easy and professional. I guess I learned my lesson from the first experience. BTW, a tell tell symptom of a professional outfit for me has always been how clean and organized a company is. Alabama Plumbing Pros left the site as clean as it was when they arrived...hoses coiled. no wrappers left around, gates closed, etc.

These guys were great!…read more We had a water heater leak after hours, but Ben still answered the phone and talked me through the process for turning off and draining the unit, which really helped mitigate the mess. Ben and Amy came out the very next morning and did a fantastic job installing a new unit. I had a ton of questions, especially around ways to save some money, and Ben had already figured out every possible situation to make it the most cost effective for me, yet still have the very best option for our household. They are very skilled and incredibly knowledgeable. They even showed extra care for my wife, who was working the night shift and having to sleep during the day. I cant recommend APP enough. I hope I never need them again, but they will be my first call if I ever do.

After getting all work REDONE by a reputable company, I wanted to take the time to review. Extra…read morecare is pure garbage. The owner Andre is about as slow and mentally retarded just like his workmanship. The term sub par is actually a compliment in this case. He claims his experience and expertise is just cause for his actions yet the customer had to assist him in finding the leak! GREAT JOB doofus. 2nd, he took one hour and a half to find "Pepe and the gang" to help him install the water heater. But wait, i thought he was the expert, so why did it take so long to get you a "Pepe", huh??The installation took well over ,7hrs. On top of that, he was not thorough in his work and he charged me extra for a part that should have come with the initial installation. That night, I noticed the tub was still leaking and other complications aroused from the water heater installation. He returned the following day, installed another part, and he claimed the tub was fixed. FALSE...It was still leaking!! Gah damn sorry a**m***....I called another company, enough is enough. They came out, the installation was done improperly ,and it was not up to code. They fixed that as well as the leak from the tub.

The most excellent plumbing service in the universe! I'm very thankful for this company and the…read morecare they take in their work! I highly recommend hiring them!

Super friendly and efficient. Gets you out an estimate quickly and doesn't have any hidden fees…read morestrung along the way. Would reccomend to anyone in the Hoover/Birmingham area

Quick service. Very knowledgeable. We got a new hot water heater, and the price was very comparable…read moreto those we looked at in the big box stores. The plumbers who came were very professional and friendly! They looked at and dealt with a few other little issues we had as well. I would highly recommend them for all your plumbing needs!