Jordan was incredibly patient and took the time to explain everything without ever making us feel…read morerushed. He carefully tested the water, answered all of our questions, and made sure we understood exactly what our pool needed. Thanks to his help, our pool is finally crystal clear and beautifully blue. Excellent customer service!

I had a great experience with Jordan. He was professional, personable, and very knowledgeable. Took…read moretime to teach me how to maintain the spa and answered all my questions. Went above and beyond the call of duty. Would highly recommend him to anyone looking for spa/pool care! Thank you Jordan!

Pacific Pools were efficient and prompt and Clay took care of all permits. The result is beautiful…read moreand exactly as we dreamed. Their crew was responsive when we needed follow up adjustments or fixes. We would gladly work with them again.

This is copy and pasted from my Google review…read more Beware. I would recommend going with another company. Our experience with Pac Pools has been less than ideal. I will say though, I have nothing against Clay and his team, they are nice people. They did our pool in '22/'23. The first issue was the pool tile. We had selected a fire clay tile that had a 16 week lead time. They had plenty of time to order the tile, told us they would order it all etc. Well, the tile didn't get ordered, so we had to choose a different more readily available tile. No big deal, things happen. But, as a contractor myself, if I don't order the custom veneer plywood to build cabinets before it comes time to install, I'm in trouble. But again, things happen, we get something close enough, move on. They finish our pool and a few months later our pool is getting incredibly cloudy after just 1 day of our 3 kids having swim lessons in it. Like disgustingly cloudy. We call them, they come out, shock the pool, give "reasons" why, too many kids peeing in the pool is the main one. I don't really believe that, but months go by, they're out every week shocking the pool etc. I call dolphin pools out, they take one look, about 10 minutes, and they find the ozone generator isn't where it's supposed to be in its output levels. So we hire Dolphin, pool has been crystal clear since. Then almost a year later, the tile on the pool cover bay starts peeling up, not sticking on the steel trays they are mounted to. And then the nosings start falling off. I call the tile people, Buena Tile, they say, never happened before but she replaces the 3 nosings for free. Great customer service. Then 4 more fall off. I call Clay. He comes out tells me it's specific to our jobsite and he won't cover the material. But he will be generous and do the labor for free. I have since had 2 pool contractors out and 4 tiles guys. Everyone is appalled and very clearly labeling a failed installation job on PacPools. The steel trays they are in, are not scuffed up to allow adhesion, don't have wire meshing welded to them for adhesion. They do have little strips of 1/4" material to provide surface area for adhesion, but those are glued on with a PL type of construction adhesive, and they have all failed and come up. So we have had to spend $5k ordering new material to replace the material that was poorly installed in the first place. The tile guys here installing them now are actually using the same exact trays, but will weld the mesh to the tray and do it so it won't fail. All of these things on their own are issues that can come up with any job. Crap happens. It's the lack of accountability, constant excuses, blaming of "jobsite conditions" "too many kids in the pool" etc etc, that really gets under my skin. I prefer to do business with people that take accountability when and where it needs to be done. My wife and I are both patient and reasonable people. But this all is just too much. There are people out there with companies that are better managed and I suggest you look into them before signing with PAC Pools. They will not be back to our house to do work, even if it is free. I don't trust them to be able to do the work right. The pictures here are of the tile that I personally, the home owner, repaired. And those repairs have lasted longer than the install job pac pools did. There is also a picture of how our new pool, that we spent $350k+ on, looks on 9/3/26. Almost exactly a year after the first nosing dropped off with me having done 4 repairs. 3 more nosings have fallen off. So. BEWARE. EDIT, turns out there is a review on here with 4 stars from Anya that is a photo of our pool!!!!!! Sketchy!!!

We have been using Dolphin Pools since 2021. They are reliable, affordable, and keep my pool…read morechemistry perfectly balanced. We never have to worry about the pool or spa being ready for us to use any time because we know that Cody, our pool technician, has maintained the water and all the equipment.

We have used Dolphin Pool Service for a year. They are very professional and do a wonderful job…read morewith cleaning. Jamie did our starter service when the pool was resurfaced, and we now have weekly cleaning with Jamison. They will also do any repair needed. The office is very responsive, and we can pay monthly on line.

He was responsive solved all the problems came the same day. I'm delighted with the service.read more

Anthony is not just Mr. Poolman, he's Mr. Fountain too! I love our fountain but it was exhausting…read moreto maintain it. Now we have weekly service that is dependable, affordable, and I don't have to do anything but enjoy the beauty of the fountain!

Although expensive, the work was excellent and the pool came out as we expected. Other pool…read morecompanies would not give us a price. They would come out and measure but that's as far as they got. Multiple contractors but no bids. We found out that the soil is expansive clay and full of boulders and a retaining wall was required. They had to use a jackhammer for the excavation due to rocks. Due to the soil, Morgan offered a Latham fiberglass pool instead of a gunite pool. Morgan did what the other pool contractors wouldn't touch and he gave us a beautiful pool with a retaining wall and concrete decking.

Exceeded all expectations. I needed to install a pool and only had a vague idea as to where to…read morestart. I eventually went with Neighborhood Pool Service. Morgan was personable, knowledgeable and very responsive. The pool went in quickly and the attention to detail was great. I have heard so many stories from others that have had nightmare experiences with pool installs. I'm glad to say my experience with NPS was the exact opposite. It gave me confidence to see the extreme-attention to detail taken at every step. Morgan and his team treated the project like it was for their own backyard. The pool is beautiful and the whole process exceeded expectations. The work was also done surprisingly quickly. I recommend without reservation.

Poolmasters is awesome! I work in HOA managemenment with multiple pools vendors. The owner at…read morePoolmasters is very responsive and great at what he does. This is my favorite pool care company in the county. Thank you! Robert - BH

I work for a privately owned hotel in Santa Barbara, Hamid with Pool Masters, came highly…read morerecommended after we had to terminate our previous pool tech. He came promptly for the meeting, and even before getting the job, he noticed something was off with our pump equipment and showed me and corrected it right there. Without a doubt, he got the job. Since then he has been absolutely irreplaceable. Prompt service, hard working and always willing to do whatever it takes to keep the pool as perfect as can be. You simply cannot go wrong with Hamid or his team at Pool Masters

Love Beachside Pool & Spa! Owner/operator Nicco, does a great job, has fair pricing, and is always…read moreprompt & dependable. Highly recommended!

Overall, I'm very happy with the knowledge and work Nicco delivered! He brings great value, quick…read moreto respond to questions, and is honest! Our pool looks amazing!

I have a hot tub that I have owned since 1987. Over the years I have engaged a few different hot…read moretub repair services. Most were good , some not in regard to price and effectiveness of repairs. About 10 years ago I saw David's truck out front of a neighbor's home. I gave him a call to set up an appointment. He came over and told me exactly what the problem was, the price and when he was available. His price was competitive and lower than others I had used in the past. Over the years he has provided professional, quality and technical service. Once I had a variety of problems he walked me through which I should fix first then perhaps wait on the others. In the end he fixed it completely. He's a patient listener, kind and extremely knowledgeable due to his long years of experience. He schooled me as to which chemicals to buy to maintain my spa. I most recently saw that my spa was leaking. I called him and he came right over the next day. Of course the spa was suddenly completely dry and showed no leaks. He had me fill the tub to its proper level of water. Suddenly it started leaking. He located the problem and fixed it I very highly recommend David for any of your spa needs.

Not only was David one of the nicest guys I've talked to in a while but he's extremely…read moreknowledgeable and has my spa working and looking brand new. I bought a new spa cover and he installed it, he drained and cleaned my spa and told me I needed to change my filters and showed me which ones to get and how to do it. He never tried to upsell me on anything and was extremely fair and kind. I cannot recommend him enough and I will be using him from now on.