They helped us build our custom hot tub cover. Very responsive, helpful, and excellent customer…read moreservice!

Excellent experience purchasing a Softub from Alyre! Very professional, informative, and enjoyable…read moreexperience all-around. Loving our new Softub and grateful to have a Softub store in the area for future needs - thank you!

I purchased a hot tub from Hotsprings Spa and Patio. The delivery went smooth and accommodated my…read moreunique needs. The service maintenance men were accessible in between services for questions. I had an electrical issue and the board was replaced, no hassle. The store front is beautiful and relaxing to walk around. I've had a good experience. Highly recommend!

I recently started using HotSpring Spa & Patio for my hot tub cleaning. They've been great to work…read morewith, easy communication, friendly, and always available. I also purchased my hot tub from them and they were very helpful in selecting the right hot tub for our family. They also helped to get the hot tub into our backyard (which required a crane!) and they made the set up super easy. They're great to work with!

So happy with our New Spa from Hot Tubs Plus. Great Service…read more Appreciate the Maintenance help.

I gave them three stars because I called about getting a part for the hot tub I purchased from them…read moreless than a year ago. The pump motor quit working So I called up looking for parts and they told me they don't sell parts but they'll sell me a new pump motor. I went to the Amazon website and purchased a 50 MF Round capacitor for $17 I removed the two screws On top of the pump motor revealing the housing for the capacitor I removed the two wires going to the capacitor, discharged it by bridging the terminals with a screwdriver and then installed my $17 Capacitor. turned the power back on and the repair was complete. They knew this. They are in the business for crying out loud.

We had opposite experiences, depending on whether we shopped at the store in Goleta or the one in…read moreSB on Haley St. Let's just start by saying the staff on Haley were wonderful. To this day, we go there to purchase our spa chemicals. G&G on Haley in SB gets 5 stars. For some weird reason, there are 2 different Yelp pages, depending on the G&G branch, so while the Haley branch is great, read below for my experience trying to buy a Sundance spa from the Goleta branch. We decided to purchase a spa last summer to replace our old Jacuzzi. We went to Haley first to check out the local spa businesses. The staff was great. Super helpful, knowledgeable. They didn't have a spa that really spoke to us, but they were so professional, we thought we'd check out the Goleta store. The Goleta store was a mess. Some of the spas had water puddled inside (and they were inside the store). Outside, a recent rain had torn up their canopy and it was a mess that no one seemed interested in cleaning up. The guy who helped us was just okay. I got into a few (mostly) waterless spas and noticed some of the caps on the jets were missing. There were things like that... just messy looking, like no one was really paying close attention. We did find a Sundance spa there that we liked very much and asked the fellow for an estimate. He provided a rough estimate and a catalog, took my email address and said he would send a written estimate. I pressed on him that we wanted a spa installed in the next 2 weeks, before we had guests coming from Scotland. A week later and still nothing, so I googled Sundance spas and called the next closest dealer about an hour south of us. Turned out they deliver here in Santa Barbara. I had a written estimate that same afternoon. We negotiated a few fine points (the step, the cover, the lift, the colors) and by the next day, I had given them a down payment. A week later, the company from down south did an incredible job removing the old Jacuzzi and installing the new spa OVER THE ROOF OF OUR HOUSE! Check out the pics. These guys were total pros! We love the new spa and couldn't be happier with our purchase. In all that time, still no follw up from Gordon & Grant Goleta. About 4 months later, I got a PDF file from Gordon & Grant from the guy who helped us. No message, just an attached PDF. I attempted to open the PDF and thankfully, I was on my phone, because it was clear he had been hacked and the PDF was just malware, which my iPhone blocked. It happened again about a month ago. Got the same email with the PDF malware from Gordon & Grant Goleta. Just deleted it. I want to reiterate that the staff and store on Haley totally seemed to have it together, but they didn't have any floor models of the Sundance spa we loved. It was the Goleta store that felt tired and lazy.

I just had the best experience with the installation of our new hot tub! Gordon and Grant has been…read moresupporting us through the last 20 years maintaining our previous tub. Joe and his crew showed up this morning and hauled away the old tub and put in the new one. They were all very courteous, professional, and knowledgeable. Joe took great pains to make sure we understood everything and went so far as to go around and polish and clean and make it look pretty. Hope they stay around for the next 20 years!

Ed was amazing. From the very beginning he was flexible scheduling a time and came when he said he…read morewould. He was very knowledgeable assessing the 30+ year old in ground spa that hadn't run in years. He ordered parts and did all the work quickly and it looks great. I'm now enjoying a spa that I wasn't sure could be salvaged. Thanks Ed for being such a pleasure to work with.

I was so thrilled to find someone who could not only deep clean my spa, but also give me advice on…read morea new ozonater and a new spa cover. Ed Baeza did a wonderful job!

We had to call three times in 9 days to get an appt. The day of the appt no one showed up or…read morecalled. Horrible service and lost sale.

Really great experience working with Pacific 805. Small business that is extreme knowledgeable…read moreabout their product. Great delivery experience and purchase. Thanks Pacific 805 Spas!

As a first time buyer I had a lot of questions and some trepidation. Danny and his team went above…read moreand beyond to make sure I was comfortable and all my questions and concerns were addressed. His suggestions about how to make the decisions of which model to buy were spot on and their follow up and support has been absolutely brilliant. Without hesitation I would recommend them and would happily buy from them again.

If you are looking for a hot tub, you really owe it to yourself to visit Lifestyle Outdoor. They…read morehave everything you need at their showroom. In my current house, I had only one specific place where I could put the tub, so Danny visited my house to confirm that everything would fit & work out. (Tell me that isn't THE BEST SERVICE.) Kayl and Danny are top professionals who know everything you might need to know about purchasing and maintaining your hot tub or pool. From the day I walked into their store to the professional delivery and my return for professional advice has been a 100% pleasurable experience. Life is so much better with a hot tub.