Actually, I'm not sure about the quality of Matt's work, since he left without finishing the job,…read moreand turning the water on at our new build. For some reason, on the final day, (after he got paid) he told that us he was leaving to get parts and would be back in an hour. He left a puddle of water under the sink in my NEW vanity, (meaning that there was a leak in the drain he installed) and never returned to finish the job, or called to explain himself. After that disappearing act, I didn't bother to try and contact him, (though my builder did with no response) I'm done with Grant Plumbing. I had some trouble getting him to call back and respond to my texts in the beginning of the build, which I found very frustrating, and unprofessional. He "may" be good at plumbing, but his problems with communication and lack of integrity are nothing to be ignored. Unfortunately he's in Klamath Falls, with few plumbers to choose from. He has all the work he can handle and it may have gone to his head.

I called 2 plumbers and Matt is the only one who responded. He was super efficient and…read moreknowledgeable. Price was fair, I know plumbers aren't cheap. He fixed 3 pipes and 2 loose connections in 30 minutes. Perfect!

Professional, great communication, the scheduler and plumber who came out were very friendly. The…read moreplumber was very knowledgeable and got the job done quickly. The price was better than I thought.

Showed up, listened to what I did so far, explained what he thought, and did what he needed to do…read more We tested the sink out and it eventually backed up again but not as bad. The guy did one more thing and it worked to finally drain properly. He offered to snake it again just to be sure but I told him it was good. It's been 4 days now and no problems.

We have used Bliss HVAC for 3 years now, and have Shane do routine maintenance on our HVAC unit in…read moreboth spring and fall. Very professional, excellent ethics, and prompt service. Have recommended him to other homeowners, in addition to a friend who now has him also doing work on their local business A/C units. I only know and know of happy customers.

Bliss Heating & A/C carries the best ducted central heat pump sold in the US the Bosch Inverter…read more Our trusty old unit sadly gave up the ghost after over 10 years of service, sometimes buried in snow and sometimes in the parching sun. We desired the same technology as in the new mini-splits but we have a ducted system. We found that Bosch meets this expectation as we have been waiting years for one of these that is not prohibitively expensive. Why the US manufacturers can't get with it is beyond me. The Bosch unit actually virtually changes size based on heating or cooling requirement, so it's like having a smaller unit on not so warm or cold days and a larger on colder or hotter, hence very efficient. Most important around here is the Bosch pulls heat out of the air at much lower temps than the conventional units so that the lower cost heat pump heat will be useful at lower temps before the expensive resistive heat strips kick in. We called Bosch and asked for a company in Southern Oregon and they gave us the number to Bliss. Shane does amazing work at an exceptional price and to top it off is a super nice guy. When I asked some of the other companies, they seemed to know little to nothing about these inverter central air units and insisted I buy older technology GE, Goodman, Rheem etc. Shane knew more than the people at Bosch I spoke with and has been installing them since they came out a few years back. Cheers for a company that thinks outside of the box and goes the extra mile, literally!

These guys responded to our queries quickly on 2 occasions, arrived promptly, gave excellent…read moreservice (they know their stuff) and all for a fair price. We are very pleased and will continue to call them for all of our plumbing needs. Highly recommend Case Plumbing!

We had a leak from the street to the house. Matt Case came…read moreout the day I called n gave an estimate. He was there to do the work 3days later. He did an amazing job! Have recommended him to our friends.

Our heater suddenly went out and we were looking at a very cold night. It being a Sunday night, we…read moredidn't have much of an expectation for anyone to come out. I called Metal Masters (Klamath Falls) and got the answering service. They were very professional, took my information and told me the technician would call me within 30 minutes. Fifteen minutes later the technician contacted us and said they would be at our address in 30 minutes. The technician was here within 15 minutes and had the heater going quickly. I was very impressed with his professionalism and knowledge. Really appreciate their quick response and excellent service.

We had a main line leak and within 24hrs of contacting Mike, he was able to resolve our issue…read more Thank goodness because no water with a 4MO and multiple pets is not ideal. Don't hesitate to hire. if you have an issue, he's your guy!

Mike came right over and fixed my shower. The other guys wanted me to wait 2 weeks! I can't tell…read moreyou how grateful I am. Thank you, Mike, for being prompt, professional, helpful and kind. Cheers!

Highly recommend them. My dryer went belly up with a wet load of jeans and heavy towels. VERY…read moreprompt service. Dryer works better than it EVER has and they were extremely friendly and professional. Charged what I felt was quite a fair price for parts and labor. I would definitely call them again.

I won't bore anyone with the gory details of the incompetence of this company. No instead I will…read morepublicly express my gratitude for the lesson I had to learn the hard way, and that is be very careful when deciding to have your appliance repaired. I learned here after the misdiagnosed part that I had to pay for, that it could be something else that costs double of the original quote. I'll never get an appliance repaired again. It's far cheaper and LESS STRESSFUL to either find something similar on Craigslist for about the same amount of money or buy new if you can afford it. Just don't bother getting an appliance repaired unless you absolutely must. If this is the case I'd recommend the only appliance store in town (on Owens Street) before some independent outfit who's not able to get a good deal should you need to replace instead of repair. I had a very bad experience here, and I couldn't possibly refer anyone to On Point but rather away from this horrible company lacking in business acumen. Hicksville USA!

Mike came by to provide a quote. He was late but did message me ahead of time. He seemed to be…read morewell connected, credible, and knows the business well. I was getting multiple bids for the job and ended selecting someone else that worked out better. I would consider Mike if money is no object.

A simple request of what appeared to be a professional company, to paint a portion of my cabin in…read moreChiloquin, as I couldnt do it myself due to health issues. The bid was given and the work agreed to, with timing of the job to be completed prior to my knee replacement surgery the following week. The rest was a nightmare. What should have been an organized, professional paint, taking three days, ended up taking almost three weeks, with an unprofessional finish that did not match the original cabin stain. The "crew" showed up originally without sanders, caulk, or scrapers and did a terrible job of "prep", which I called them on, as I was onsite. Over the period of the next few weeks I had to personally manage their crew remotely, while dealing with post-surgery issues, with directions of how to actually do the work. They had zero supervision from their company. At no point did Mike come back to the cabin to actually check on the crews work, yet was adament it was done correctly. My husband drove down from Bend and took 40+ pics of the "finished" job as I was unable to travel after surgery. To make matters even worse, the daily, repeated, requests for final payment started that day, long before the job was inspected or finished. At that point I finally got Mike to travel to the cabin and see for himself what it looked like. He called me and told me he had fired his crew for their terrible work, and would send another to finish the job correctly. They did then, at the very least, applied the stain properly. I am left with a cabin that has two distinct colors and finishes (after multiple discussions regarding stain match) with wierd stop and start lines that don't meld, and shoddy prep work. Nothing about it is professional! A job I paid dearly for that wont last 2 years. I had to continually hear how they were not making any money on it as they had to travel everyday. So the long and the short is this. They talk a good talk but don't walk the walk. Value of this project: 0