Rented from this location for over 5 years. Richie was super rude and when I asked to speak to a…read moremanager or supervisor, he said he was the manager. He was very disrespectful and publically disrespectful at that. Was yelling at me in front of other storage renters. As I stated I understood him inside while we spoke, he continued to follow me outside and continued to speak loudly and abruptly. Very unprofessional, disrespectful and rude. I hope you don't continue to speak to renters like this. Due to this, I will be transferring companies and changing my storage. He is not an asset to your company for an 11 year veteran. Richie needs to be more professional as a manager.

The manager always went out of his way to help me. Very friendly very clean looks like a lot of…read morecameras for security

Liberty has the best price and service for shredding....I would definitely use this company again!read more

Xavier was very helpful. He even helped me find my way to the location since I am geographically…read morechallenged (trust me, you won't have the same issue!). He was so pleasant over the phone and I am going to push hard to get my company to move to their service.

This company is flexible, friendly and very responsive. I have used them several times over the…read morelast few years for large scale shredding and I am always impressed. The scheduling is easy, timely, and always quick. The drivers always show me what they are doing, how the shredding works and are friendly and helpful. Great customer service, great shredding service. See you next year!

Very nice and helpful customer service, just spoke with Patricia and as always, professional and…read morepleasant. Pick up people are always friendly and helpful. 18 year customer here, sometimes we take for granted the fact that nothing has gone wrong in all that time...but 18 years and no problems are some pretty good stats.

We use ProSHred every year, they are amazing!! They are fast, courteous, competent and come right…read moreto our place ! A special thank you to Simeon, Styner and Greg, who were the employees who helped us recently. You guys rock!

We're a business and needed approx 3 barrels shredded. During our recon, the other 3 groups we…read morepriced did not impress as well as this company did. They were responsive and easy to book, with proactive communication on the day of the appointment. The driver was professional, service-oriented, and pleasant. Will use again.

Super helpful with my recent shredding and recycling project. I am returning Saturday, May 2 for…read moretheir special event. Thanks for the Great service!

This place is amazing and has the best customer service. Zakiya and RaeJean are both great and were…read moreso helpful when we stopped by. They helped us find exactly the right storage space and even let us try a couple to find the right one. Everything went smooth and just really could not ask for a better space to store things. Highly recommend this location for storage!

Horrible customer service reps…read more "Andi" was totally disrespectful with the answer, asking if we can use the printers/scanners, "that's what they're there for" made totally unacceptable comments to the elder people in front of me. SMH if you don't like your job do something else.

Visited this location because we had trouble downloading a document in PDF that we needed to print…read more Tanya greeted us and when asked to help agreed to assist. She was able to download our large file and print it for us. She also assisted us in retrieing and downloading other documents. We needed these forms and her assistance was greatly appreciated.

Called to ask about shredding and the cost and he hangs up on me …read more All I wanted to know was the price and how long it would take.

Very helpful, polite staff. The transfer of personal records in cardboard boxes from my truck to…read morethe loading dock was straight forward and quick. The dock worker transferred all into company bins and then locked them up. Went to the office and paid via credit card to the clerk who thanked me for the business. Could have asked for a smoother process for such service.

The best shredding company out there. Great service, they live and work in our community and have a…read morepassion to take care of their customers. I trust them to take care of my confidential papers and they give me a certificate of destruction, backed by NAID so I know they have the training and proper equipment to do the job right. As a bonus they are a division of Peninsula Services, providing jobs for people with disabilities for over 50 years. A company that cares.

I went by the building and they were closed, had a number on the door to call for hours. I called…read moreand left a message. The next day Angel returned my call. They have restricted hours for the covid pandemic, 0800-1200 daily. I explained that I work the few hours they are open, and she told me to come in after work as she would be there. She was there and helped me, I was in and out was than 5 minutes! 5 star service!