My husband and I have been patients of Dr. Daniel's for over 20 years. I have always been treated…read morewith excellent care and professionalism from the moment I step through the door until my appointment is over. Thank you Blue Diamond Dentistry for making my dental appointments calm and relaxing and taking such good care of me. I had a filling put in today and they were all awesome.

I wish the experience I had with Blue Diamond Dental was a nightmare but no it's my reality.If I…read morewould tell whomever that the receptionist the most rude, condescending liar I've encountered in any medical setting I've been to. She is the first person either on the phone or face to face that you encounter when going to the practice. She called me on Tuesday 1225pm, after my dentures had been dropped off to office at 1030am. She called not to tell me to come pick up the body part made SPECIFICALLY for me, mouth. No she called me to taunt and harass me that it wld need to be a discussion between them and my counselor regarding how I acted and I was ungrateful/ yea this demented psychopath called me to taunt harass reprimand chastise me while saying lies. The 5 visits I had never had an issue I said what I wanted and what I didn't which is my right I'm the one wearing them. And then when I was told by the dentist they'd be ready that following Wed 9/20. I was asking him due to an upcoming event with myself my children my partner that we had pushed back because of the dental treatment and awaiting the outcome. When I called while stating what I was told she began to get smart and irritated of me asking so I hung up on her I wasn't gonna continue trying to talk to her smart demeaning self. From that when I called the lab and the nice gentleman informed me that they dropped off my case, the dentures and my personal top denture off to the office at 1030am. But again the psychopath never called to tell me that she called to taunt me. I called the Wilmington police aa a civil matter asked them for assistance because the dental office was refusing to give me, the patient, my made for me body part. The officer was in awe and they LIED to the officer and told him the department of labor Voc Rehabilitation had cancelled IT. Cancelled what after I've had this treatment extractions and now the finished product what was cancelled? It was a LIE their psychopath receptionist and whomever else in that office blatantly LIED. And the dentist office had already been paid for the authorization for the treatment and product for me This matter is disgusting to say the least, a professional dentist Dr, Daniels employs such a demented evil unprofessional LIAR. So the police officer said ma'am I'm sorry but you need to escalate this matter especially since they had been paid. And that's exactly what I did the following day. From the governors office to the leadership of the agency that sends patients there , the board of professional regulation the question was asked, what in the world is wrong with them refusing to give a patient their pad for body part made especially for them? I wait she knew how important what they meant to me and because she thinks she runs something maybe at the front desk she does, she means nothing at all to me Don't like me oh well, could care less. Then said when she called to taunt me that I was a problem every visit, well the video on my phone of each visit says that's a lie. And If I was then why did the dentist continue treatment then? Why did she fake speak and say goodbye with my name at each visit? Something I should be so excited about I am not and because of this fiasco, when my husband called asked if he could pick them up, she told him NO, bc I was ungrateful. This psychopath really taunted and withheld my dentures because she could. So if anyone reading this is considering there proceed with caution. I find it interesting that the google and YELP reviews with low ratings all have in common "the rude light brown" lady at the front desk. Some reviews go back 2 years, so nearly 8,9 different patients said the same thing, need I say more.

I used the service for a preop physical. On the first visit I was charged $260. The second visit I…read morewas charged $180 with the same service. When I inquired why the first visit was a higher cost. I was told there was an $80 first customer visit fee. This is something I should've been made aware of on my first visit. If I was made aware of this, I could've easily gone to my primary physician and and could have avoided this cost. It is an unethical practice to not make a patient aware of this additional charge for a first time patient fee. It also makes no sense because I had to fill out the same amount of paperwork on both visits. Go to your primary physician if you can avoid using this company. I don't recommend them.

I left a review a couple days ago and forgot to add this, which I think is very important. These…read morepeople were not rude in fact they were very pleasant, and I think that is why this type of service is being accepted. While I think being kind and well mannered is a huge plus, it is not the only thing required in service, especially when it comes to medical care. I don't want my review to be taken as if these people we rude or bad people in anyway at all. I just feel as though patients shouldn't leave the room feeling that any questions were left unanswered, let alone none at all.

Dr Lenz is thoughtful thorough and affordable. First rate facility and staff. I drive out of my…read moreway to see them. They just added botox treatment!

completely unethical practice. As I'm on social security, I was exceedingly precise, explicit, and…read moreresponsible telling the office I needed exact co-pay amounts before all and any appointments and treatment. i was guaranteed the office had contacted my dental insurer and determined my exact cost. Initial visit, I was told my part would be $80.20- it was and I paid it before leaving . 2nd visit would be 248.20. Again paid in full prior to leaving. Today, I received an email bill for over $800!! I called and office insisted I pay this as they were "a little bit off" on their calculations! I asked to speak with the owner or dentist and was told that wouldnt be possible. Said most they could do for was offer installment plan. I'm disgusted, not paying, and consider their business practices fraudulent. Dr. John Hallock, Ph.D Wilmington DE You

Best dental group ever!!!…read more When I was searching for a dentist I searched the internet pretty thoroughly. I noticed all the five star reviews for Avalon Dental! Well, Avalon lives up to their reputation. In fact they are the best dental group I ever used!!! From receptionist, to hygienist, to the dentist - they were perfect in a way that I've never encountered. I was there for teeth cleaning and I was treated as if I was a family member; and they treated my teeth like they would want their own teeth treated. They were very upbeat and transparent about pricing. I left with a great feeling and a feeling that my teeth were the cleanest they've been in a long time! I highly recommend Avalon Dental to anyone who wants the same great treatment!

I can no longer recommend this place at all. Honestly they have just turned into scammers and…read moreliars. I had two teeth done in white gold several years ago and everything was great. I believe it was last year I did a consultation that I had to pay for. They the ghosted me and wouldn't be straight forward. The doctor reached out to me personally and apologized and told me to give them another chance. So in June of this year I went back and had to pay the consultation fee AGAIN. Its now been two months of chasing them and now they want to send me a quote for double what I was told. Thats it, im done. Do not go to these people. They are an absolute joke.

Was treated with distance and sustain. Was told that it was my fault for not following up when I…read morewas told not to follow up after 2 calls to confirm and that they would get back in touch with me once information was verified. Well a year later I was told oops we forgot..

I've been going here for approx 7-8 years and pleased with my dental services provided by Dr.D…read more Brice. The staff are always professional and polite, which is a bonus.

Wonderful experience great staff and they did amazing work. So glad I went to them! Friendly…read moreprofessional just overall an excellent experience.

The worst they will tell you you need all these crowns not have a opening for a cleaning then you…read morehave issues with your crown and they don't honor to fix them this dentist is the worst he lets is staff talk to patients and violated my hippo law!!!currently in works with the bbb and an attorney.

they don't respond texts even though on the website it states "preferred texting" , horrible…read morereceptionists just bad in general i recommend going to barksdale dental, amazing staff there and way better than this place

Wonderful dental experience. The staff was knowledgeable, engaging, and really made everything so…read moreeasy. The hygienist and doctor made my visit extra comfortable and their expertise is greatly appreciated. I will actually look forward to my dentist appointments from now on. Thank you Avalon Dental!

Dr. Sesan is responsive, professional, and sharp as heck. She cares about her patients and even…read morehas a sense of humor. She fit my brother and myself in for an emergency session as a first appointment when she didn't know us and we were in dire need of psychological guidance. She also helped with insurance reimbursement (she doesn't take insurance, but is very good about giving you the documentation to submit). Highly recommended.