I can not give this place a high enough rating. Honestly the nicest most accommodating place of business I've ever worked with. These people treat you like family/close friends from the first time you meet them. Renting a large unit until my house is ready to move into and when we arrived with a huge moving truck they helped guide my boyfriend into the gate plus met us with carts to make our move a little easier. We didn't even ask, they just offered which was a HUGE help! Highly recommend to everyone I know! read more

DO NOT USE THIS FACILITY!! They WILL over charge and find reasons in your contract to do so. The insurance they offer is no good, it covers nothing. Our furniture was molded due to leaks in the buildings. They charged us a $50 cleaning fee to leave wood and antifreeze they asked for...the wood alone is worth more than the cleaning fee. The customer service was horrible... specifically the woman in the front office was very rude, disrespectful and talked over us to the point that we had to hang up. We would love for the owner of this job establishment to call us back with a resolution, although given our experience with the last visit, I'm not expecting a phone call or a resolution, so please do yourself and your family a favor and just stay away from American Storage...there are many other storage options in the area that are cheaper and they know customer service. We will continue to post updates on a resolution for as long as it takes. We are a family or 9, recently moved...as if that wasn't hard enough, now we have been taken advantage of by this business preditor. read more