The customer service buttons through the store don't seem to work …read more I ha do to activate around 8 times So when the person got there he had a slight attitude . I did get wha I was wanting and thanked the employee, and there was still a bit of an attitude . So again I don't think the buttons work or the employees don't want to answer the button is activated.

Review is based solely on the order for pick up…read more I had a great experience. I entered the store and went to the pick up counter. There wasn't a wait and while someone was in the back getting my order another asked if I was being helped. Pick up was easy and quick.

They installed our Stereo which hadn't worked since we bought it. They hooked it. Reasonably…read morepriced Awesome!!!!! I would recommend them!!!

Excellent Place! Great Service…read more More than fair Price. Perfect solution to our Audio needs. Strong Recommendation!

walked in greeted by Alexis he knew exactly what was wrong when he saw my device and quickly…read moreresolved my problem. I was in and out in less than 2 minutes! thanks Alexis you are awesome!!

Jorge was such a great help today when I went into T-Mobile I was expecting a long wait and a lot…read moreof people but it was relatively slow and I was able to get helped right away!! he was able to fix my sons phone and hold a conversation at the same time. I was very happy with the help I received and how quick the process was! thank you!

Stopped by to see if they could help me with my laptop. I didn't get the name of the person but he…read morewas helpful in talking through to troubleshoot on what my next steps would be. It turns out as of April this year, they only fix computers that were purchased there previously, so I was provided some options on where I could go next. Looking around real quick, they look to offer a good range of products if you're interested!

I seriously love these guys... My office is right around the corner and anytime I need something…read morefor my set up, I can just pop over there and they always help out and do it at a very reasonable price. Most recently, I lost the USB dongle to my keyboard and they replaced it for me without me having to buy a whole new keyboard... Then, I picked up a WebCam from them because the quality of my laptop camera was terrible for meetings... The first one I brought back to my office wouldn't connect at all to my laptop for some reason, though when they tested it at the store it was fine. They still let me swap it out, and the second one was completely glitchy and was throwing wild colors all over my computer screen so I took that one back (and showed them a video of what it was doing on my screen) and they let me swap it out again with no hesitation... Third time was a charm and now I have a great 1080p WebCam for $20! They also have 720p for $10. They have awesome computer equipment, both new and used! It all comes with a 30-day warranty, so no need to hesitate about buying used. I'll keep coming back and will bring my electronics to be recycled here, in addition to purchasing from them to keep stuff out of landfills!

Older Korean gentleman who knows his stuff and cost is less than all places I've been to. He was…read moreeven kind enough to not charge me for 2 cases and 2 temper glasses I needed for my iPhone 6''s that my kids broke. Really quick service he's funny if you understand broke English..reminds me of my own uncles. I'm a repeat customer after today

Rude and dishonest. He's not afraid to hang up on a customer either.read more

Good customer experience. My wife got the full detailing and they did a wonderful job. Car looked…read moreand smelled like new! Now I just need to know they can install a horn that plays la cucaracha so I can prank my wife.

Absolutely amazing customer service and DK was super helpful and really nice guy would absolutely…read morecome here again for any audio services

I want my home theater experience to be top-notch, so I do a lot of research before making a major…read morepurchase. Sometimes I even go beyond my original budget, but when it's done right, it's worth it. This is my second TV purchase from Video Only in Tacoma, and that's no accident. Spending more hurts a lot less when you know you received a great deal and excellent customer service. Kyler worked with me on both purchases and made each experience smooth and enjoyable. He was patient, knowledgeable, and always willing to compare TVs and play different content. Even after I mistakenly bought the wrong size TV, Kyler went above and beyond to make the exchange easy and stress-free. That kind of service truly leaves a lasting impression. The TV itself is flawless and beautiful, and I'll definitely be asking for Kyler again on my next purchase.

The employees at this store are phenomenal!!! They are knowledgeable, honest , and make you feel so…read morecomfortable to ask any questions. They help to stay in your budget and try to give you whatever discounts they can. I value Tyler the manager sooooooo much. Do your research, look around but before you buy anything, stop here You will never be disappointed.