Top notch local small PC guy type shop. I frequently find old laptops at thrift stores and yard…read moresales and but of course they don't have either a power source or I can't get them to turn on. While geek squad would charge you 100 bucks to even get within 100 yards of the laptop, these guys will help ya out and if it's easy and quick it's always been free to me. My dad recently passed away and he had old files stored on a device that I wanted access to and only after a couple of days these guys had all the files burnt onto 15 neatly stacked and labeled DVD's ready for me to explore. If you're in the central Tacoma neighborhood along 6th, don't go anywhere else, this guy and the others who work here will take care of you.

Took my computer in for virus removed and up grade. They called said my computer wasn't holding a…read morecharge. Had no problem at home. When I called them back and asked why the new charge part they weren't even sure what computer I was talking about. Asked was that the one coke got spilled on...me no. Long story short. They replaced the charge part,remove viruses by adding some removal app.,was never upgraded. Computer runs slower than when I took it in. Won't load or even run right. Waiting to save up to buy a new one. If you're smart avoid this place like the plague.

Today I worked with Alfonso in the geek squad yesterday. I worked with him as well now keep in…read moremind. I live 70 miles away, but I was in Tacoma yesterday. He was so helpful with everything, but I was unable to get everything done until I had my laptop here with me. I drove all the way to Shoreline and drove back today. The value for the cost is a great. The selection is wonderful, but Moore and upmost. His customer service has made me a forever loyal customer to this store.

I visited the Geeksquad at this location due to some troubles with my work laptop that made things…read morea little stressful for me that day! I made an appointment online the night before, walked up to the counter and one of the staff was able to help me out. Alfredo was easy to talk to, calm during my anxiety of explaining the situation (!), was able to troubleshoot the issue, run back and get me a charger that would work better than the more expensive one I got at a best buy back in August, and did some updates while we waited to make sure all was well. Definitely recommend them!

I want my home theater experience to be top-notch, so I do a lot of research before making a major…read morepurchase. Sometimes I even go beyond my original budget, but when it's done right, it's worth it. This is my second TV purchase from Video Only in Tacoma, and that's no accident. Spending more hurts a lot less when you know you received a great deal and excellent customer service. Kyler worked with me on both purchases and made each experience smooth and enjoyable. He was patient, knowledgeable, and always willing to compare TVs and play different content. Even after I mistakenly bought the wrong size TV, Kyler went above and beyond to make the exchange easy and stress-free. That kind of service truly leaves a lasting impression. The TV itself is flawless and beautiful, and I'll definitely be asking for Kyler again on my next purchase.

The employees at this store are phenomenal!!! They are knowledgeable, honest , and make you feel so…read morecomfortable to ask any questions. They help to stay in your budget and try to give you whatever discounts they can. I value Tyler the manager sooooooo much. Do your research, look around but before you buy anything, stop here You will never be disappointed.

I desperately needed help after riding over my Macbook Air laptop with my power wheelchair!…read moreFortunately it'd been lying face up on the floor, so just the screen side was toast. And even more fortunate, I live only blocks away from A-Solution Repair Shop, who by-far had the best reviews of repairs in Western WA, let alone downtown Renton! And fortunately again, An had a Macbook Air screen that fit may laptop. In a couple of hours and for a reasonable cost, I got my computer back & working like nothing had ever happened. Well, the computer's top & bottom are different colors but I think it looks kinda cool and definitely unique and it's a reminder to me to be more careful with my toys. An was, as others have said, super helpful plus he has a great sense of humor!

From the moment I walked in, myself and others were greeted and taken care of with the best of…read moreservice! They had great communication about the status of my complicated laptop issue and did not charge me extra for more complications that arose. Fast, knowledgable, great communication and customer service. Thank you so much!

I always have a great experience when stopping at Gig Harbor Audio. I purchased my HiFi system…read moreelsewhere, so I haven't bought equipment from them, but I've spent over $1000 on records here. I've spent hours listening to various setups over time. The staff is knowledgeable and interesting. There is a good selection of high-end records here which are hard or impossible to find at most vinyl-only shops. Prices are reasonable considering Discogs market rates. I make a point to stop in every time I'm in Gig Harbor!

This is the kind of Hi Fi shop you thought had gone extinct - really excellent gear, carefully…read morechosen and well presented, and classic timeless pieces. Definitely not flavor of the month. The staff are quirky - the good kind of quirky. They know their stuff and they aren't herding you to buy what they have. Instead I feel like I'm having a conversation with a super knowledgeable enthusiast whose opinions I can trust. I bought my first piece, a Leben amp, and it was everything it was claimed to be. Recently I added a set of Chartwell speakers which have their special charms. Great shops like GHA make you want to return. They dig their music and they treat customers with respect - educating where helpful and never condescending. They lean towards tubes and English hifi, but spend time listening and you'll understand the charm. Prices are fair and trades are welcome and fairly valued.

Always good service. I have an amp now that needs work. Are they still around? I've tried calling…read morebut they don't answer. I live in Sequim so don't want to drive over if they're not there. If anyone responds to you these reviews please let me know. Thanks. Bruce Mason

I read the other reviews and went in with that on my mind. I did not have a bad experience bringing…read moremy amp here. It was around the holidays and I did not expect to get my amp back until the new year. They fixed it in two weeks; before the year's end! I am super pleased at the work Steve and company did. My amp is up and running great.

I seriously love these guys... My office is right around the corner and anytime I need something…read morefor my set up, I can just pop over there and they always help out and do it at a very reasonable price. Most recently, I lost the USB dongle to my keyboard and they replaced it for me without me having to buy a whole new keyboard... Then, I picked up a WebCam from them because the quality of my laptop camera was terrible for meetings... The first one I brought back to my office wouldn't connect at all to my laptop for some reason, though when they tested it at the store it was fine. They still let me swap it out, and the second one was completely glitchy and was throwing wild colors all over my computer screen so I took that one back (and showed them a video of what it was doing on my screen) and they let me swap it out again with no hesitation... Third time was a charm and now I have a great 1080p WebCam for $20! They also have 720p for $10. They have awesome computer equipment, both new and used! It all comes with a 30-day warranty, so no need to hesitate about buying used. I'll keep coming back and will bring my electronics to be recycled here, in addition to purchasing from them to keep stuff out of landfills!

I've had plenty of computers that have gotten fixed here. The service is always great!read more

The kind of old-school shop that I used to love. Prices are pretty great. I noticed a few things a…read morelittle higher then average but I would happily spend more to keep a shop like this open. I love that they do games and movies and audio too. I found a couple gems and I will be back for a few more soon.

Looking for some rare games music and other stuff this is the place guy running the counter was…read morevery friendly and very knowledgeable

Excellent service. Excellent prices. My thoughts are - do your research, find the best prices…read moreand then come here to see what they have and not only will they surprise you with their fund of knowledge and comparisons but their prices will be the best. Super impressed.

First time coming here, I was looking for a cord I've been searching for a while, Customer service…read morewas great we had Alvin (I believe it was) help us with a quickness and he was very nice! Got what I needed and it worked with my lamp!