The nicest people ever. Great selection. Just when you think everything is big box, nobody cares attitude and then there's a breath of fresh air and you realize some businesses still care. Awesome.... read more

Carmen was great and worked well to get us the tiles we wanted and worked well with our contractor.

I bought pebble floor tile for a shower project. They have high quality products at reasonable prices and excellent customer service. Carmen advised me well and answered all of my questions. This will be my go to business to purchase tiles. read more

This is the BEST place to buy tile. They are the kindest and most helpful people. I would choose them over and over again!!

American Tile in Fort Myers is a family owned business done right. We have been buying tile there for many years for our business and personal use. The owners have always treated us right and the prices and quality cannot be beat. They are helpful and concerned about us as a customer. read more

Our house was hit by lightening and required a complete makeover. We went to American Tile Distributors and met with Carmen. He helped us from step 1 to the finished product (which is gorgeous) Because of his experience he helped us select a beautiful / useful floor for the entire house and matching bathroom tiles for our makeover. He also suggested tilers and glass people. Out of all of our projects for this makeover this was by far the easiest and came out the best. The quality of the tiles , the matching bathrooms etc gives our house a very professional updated look. I would also like to add that we have 2 large old dogs and most flooring makes it impossible for them to walk on so we have to use rugs so that they have traction. Again, when we explained this to Carmen he suggested the porcelain beach wood look which has texture and worked out great. This type of service you would never get from the big box stores. I couldn't be happier and I highly recommend American Tile Dist. read more

Customer Service and Honest Staff. I was in need of backsplash for my kitchen so I stopped In to American Tile Distributors as I walked in I was greeted by Carmen asking me if he could answer any questions I may have, I definitely took him up on that because I was unsure how and where to begin my project. After a few minutes talking to Carmen I knew I was purchasing my tile here due to his experience and knowledge in tile. He helped me choose the tile that meets my expectation for my kitchen and also supplied me with everything needed for my project. I would recommend stopping in and meeting the team. Thank you Carmen. read more

Mike was extremely helpful in choosing the materials for my entire condo renovation with vinyl plank floating floor and a staircase. He explained my options with regard to the stair nosing, the sound rating specs to meet my HOA requirements, and overall quality of materials. The materials arrived very quickly after I placed the order. Pricing was competitive, too. Thanks, Mike ! read more

Went here on the advice of our contractor and met with Mike who was very knowledgeable, friendly, and helpful. He made a couple recommendations and let us freely look though the samples until we decided on the one we wanted. He placed the order by phone a couple days later on a Friday and it was delivered to the site on Monday morning. It couldn't have been easier! Mike was fair on the price and we returned some extra grout and tile that wasn't used, no questions asked. Can't understand the negative reviews here, as our experience was professional and first-rate. I would recommend them for your next job. read more

I went to this tile place today to look for kitchen back splash tile and was greeted by the most rude and impatient salesperson named Carmen. Every question I asked for a response with an attitude that made me feel like my question was stupid. The way he spoke to me was unacceptable from anyone much less a person selling products for a company. This company lost a sale today because after about 15 minutes of his attitude I left to take my business elsewhere! read more

We were looking to buy new wood plank tile for our entire house and a friend recommended American Tile as the place to start, he had just completed tiling his entire house and we loved the tile he had chosen. Once we entered the store Carmen greeted us and began helping us through the many choices, we picked out a nice wood plank tile and set it up for delivery. Once the tile arrived our installer felt the tile was going to be too difficult to install and wanted an additional 30 percent to install the tile. We went back to American Tile and met with Carmen, once he understood the issue, he recommended another installer who agreed to match the original quote, saving us the 30 percent up charge. We also met Mike at American Tile and between Carmen and Mike we had our entire home tiled in new tile that looks amazing, great job guys. Thank you read more

I have used American tile for two projects for my homes. The current project was for an entire home more than 3000 sq ft of tile. The people are knowledgable and the selection is good. However, Carmen needs a lesson in customer service - he is antagonistic with an arrogance and attitude if there is a problem with his tiles. I have built and remodeled more than 10 homes in the last 20 years - and he is the worst tile retailer I've ever dealt with. Even though my installer (years of tile experience) identified the issue on a small portion of the entire order, Carmen who was not on site to see the issue, denied that there could be a problem. In other words, the customer and the installer were wrong; he was right. He has a very short fuse with such apparent anger, attitude and arrogance that I immediately left the store and will never return. He is an older man and does seem to treat women as inferior uninformed buyers. Buyer beware - there are other retailers who understand and value good customer service - this is not one of them. read more