the employees who work there are fast, efficient, kind and most of all funny. great experience…read moregetting my oil changed. thanks folks!

I've been waiting far too long for this situation to be resolved. There has been constant back and…read moreforth with no real accountability regarding my car being messed up after my visit. I used to come here all the time, which makes this even more disappointing. The day of service, I sat in my car with the window down the entire time while the two younger technicians worked on it. I did not speak to the store manager at all -- he was busy working on another car by himself. So when he later claimed he told me certain things about my car, that simply isn't true. I never even made eye contact with him. After leaving and driving a long distance, my car overheated. When I later called just to request a copy of my invoice, the store manager immediately referenced the review I had left and began saying I didn't have coolant when I was there. I didn't accuse anyone of anything -- I simply asked for my invoice. The defensive response was unnecessary. It gets worse. I was eventually told by my usual repair shop that I needed a new engine. I updated my Google review with this information and emailed corporate, as their response instructed. The regional manager then called me and said, "I want to make things right because I don't like one-star reviews." He even came to my home with coolant because it was low -- which makes me question whether it was properly checked or filled during my service like they claimed. He told me the other shop was trying to take advantage of me and said it was just my cooling fans that caused the overheating. That gave me false hope. To be sure, I paid out of pocket for another inspection at a different shop, and they confirmed that my car does in fact need a new engine. If there is camera footage from the day of service, I would like it reviewed to confirm what fluids were actually checked. The invoice also states my windshield was cleaned, and it wasn't. I overlooked that at the time because I care more about the oil change, fluids, and under-hood inspection. I drove away confident everything was fine because in the past I was always informed if something was off. I keep being told that if another shop states in writing that this damage was caused by their wrongdoing, they'll "take care of it." Why would another shop want to involve themselves by directly blaming a different business? I was even asked if the car is still overheating when I drive it -- I'm not driving it. I no longer have a working car. This entire situation has been stressful, expensive, and exhausting. I was a loyal customer, but this experience has completely changed my trust in this location.

I am super happy with the results of the new oil, brake fluid replacement, and repair of the front…read moreend area of my Honda Element. The staff fixed the squeaky noise and made the front end suspension tight again like a sports car. It will be a pleasure to drive on windy roads. They went above and beyond to make sure that the repair was done correctly. Also I know that my brakes and tires should be replaced in the near future due to their inspection. Preventative maintenance is ideal. Thank you!

Carl and Marcos were very helpful and efficient with their work I was in and out thank you guys !read more

I highly recommend this place! The service was excellent and everyone there is super friendly and…read moreknowledgeable ! Thank you West Coast Auto!

My truck broke down just south of Paso. I called AAA for a tow and fortunately the original tow…read morecompany canceled and West Coast took the job. The gentlemen that helped me were incredible in their work ethic and manners. Both were professional and hooked me up and towed the truck all the way to Santa Barbara. Thanks to Mark and AJ.

I cam with my gf car today. I usually take mine to my mechanic since they know my vehicle inside…read moreand out. I sit outside with the umbrellas they provide at the tables. Read a book or two and relax. Look at the cars or motorcycles going 90 mph getting on the freeway. Staff was very friendly today.

During a rode trip I had to stop for a quick oil change and I stopped in Salinas CA, there I made…read moreit to a Jiffy Lube where they left a bottom flap unscrewed and it continued to make noise until I was on the way back from Buellton CA, when I was on the rode driving around Atascadero CA a very generous man named Jaines Colona flagged me down on the freeway and convinced me to go to a body shop he worked at so he could put the screws back on the bottom flap of my car. Everyone was so helpful and they checked that all my cars necessary functions were operational and when I asked for how much it was Jaines said he didn't want to charge me. I want to thank Jaines and everyone on the crew for being so generous and professional.

A five month project...........These guys fixed it in 5 minutes!…read more Not kidding. 7 mechanics couldn't fix it! These chaps called me back within 15 minutes!

HEADLINE: A welcome oasis for servicing late model Audi's here in SLO County far, far away from…read moreAudi of Santa Barbara. Brian and crew are first rate, affordable, and actually bring significant value to their customers given their expertise! I purchased a 2026 Audi SQ8 Prestige from Audi of Santa Barbara here a few months ago. Sales process was absolutely first class, but my first attempt at having them service the car was an abomination ... I'll just leave it at that. This review is about Brian and crew at German Performance, some 40 miles (not 90 miles) from where I reside. I called them two days ago to examine and correct the botched installation of aftermarket ceramic pads I had performed by AOSB, and they took me right in yesterday; no hesitation whatsoever and diagnosed the problem, corrected it, and I picked up the car today. This, with their garage and engine bays absolutely packed with other cars. Going forward, German Performance will be my Audi service shop for all my 2026 SQ8 needs ... especially oil changes. I categorically disregard Audi's recommended oil change every 10,000 miles. IMHO, it should be every 5,000. Same with tranny fluid, etc., etc. Oh, BTW, Audi of Santa Barbara charged me $400 in LABOR for my break-in oil change!!!! German Performance will charge $85 going forward (with me supplying oil, filter, washer, plug, and turbo O-ring). A no-brainer to keep these guys close during what, will hopefully, be a long enjoyable driving experience with my new SQ8 Prestige! Highly recommended for my fellow Audi (and other German badge) owners here in SLO County and beyond!

We're always completely satisfied with the excellent repair and maintenance services provided by…read moreA-Town Automotive. Whatever we are bringing our vehicles in for, we know and can trust that it will be done right the first time, and that the cost will be exceptionally reasonable.

Last week, I had to drive my 97 Toyota 4 Runner with over 300,000 miles down to a meeting in Los…read moreAngeles from Atascadero. Unfortunately, my "Check Engine" light went on 4 days before my trip and I was hesitant to take my 4Runner or rent a car for 4 days so I took my car to A-Town Automotive because of a recommendation by a fellow Toyota owner I met in the Trader Joe's parking lot. I live on a limited income and feared that it was going to be a major repair. When I got there, the owner used a computer device that could diagnose the problem and discovered that it was not a major problem so I drove it down to LA and back without any problems. I had an appointment the morning after I returned and he had it fixed 90 minutes after my appointment. To my surprise, he charged me his regular hourly labor fee and the cost of the part that was $2.50. He even repaired the clock on my dashboard that hasn't worked since I bought it. Not only is he a knowledgeable mechanic but is honest and that is a rare quality with auto mechanics in Atascadero.

BEST SHOP EVER!!!!!!! EVER. I was in town for a bachelorette party when my check engine light…read moresuddenly came on in the middle of a 3-hour drive. I called in a panic with only about 45 minutes before I absolutely had to leave and asked if there was any chance they could work a miracle. They got my Jeep in immediately, diagnosed the issue as worn spark plugs, completed the repair, and had me back on the road in time. They truly saved the entire weekend. On top of the incredible service, everyone was so kind, reassuring, and personable during what could have been a really stressful situation. A huge thank you to Jesse and Nancy for going above and beyond. I can't recommend them enough!

Aps & more specifically Robert is amazing! I had a vehicle…read morethat had a "engine maintenance issue" signal pop up. Stopped in to see if they could help me at all- he wrote down the codes and even informed me that my vehicles make and model had a "campaign" for the specific issue as so many of us had this issue!! He quoted me for that specific issue & even quoted me for a battery because thats also going to need replaced. His quotes are also significantly more lower priced than the dealership itself. Highly highly recommend & will be telling everyone I know to take their vehicles there!!

Great communication, clean work and customer environment, excellent maintenance completed on time…read moreas promised! I will be bringing my other Subaru here as well with confidence that it will be taking good care of! Thanks very much!

I am driving home to Oregon from SoCal when my shifter cable breaks and leaves me stranded in…read moreAltascadero on a Sunday evening. Lame. Tommy and team leaped into action and began solving my issue with great communication and knowledge. The guys at Tommy's Auto and Performance really saved my bacon and did so as if we were family, couldn't recommend them more.