Absolute Satisfaction! Quick response on quote, immediate notification if even a $45 change to…read morequote for approval, and excellent communication with customer. CVT was replaced with warranty in one week and car was reprogrammed. I'm sure I will never have transmission issues with this car again, but if I do with any other car..... Specialty Gear & Transmission is the only place I will go!

Extremely loud high pitch whine in transmission. Took it to James in Specialty Gear. I requested…read moreall parts back that were to be replaced. That way I know the work was done. He rebuilt the trans (I guess). Returned it to me with Whine still there. No parts given back. Never told me it still made noise. Just gave it back and I paid $4500. He treated me like garbage. He said he rebuilt the rear end to get rid of whine. Don't know if he really did. Whine still there. Brought it back; he said he did a master rebuild. Whine still there. Truck went to Los Angeles. He said bring it back 3 times. I did 3 returns. James did nothing. Didn't want to talk to me, treated me like garbage. I was very polite. Whine still there. I spent over $200 in gas money getting it back to him 3 times from L.A. He did nothing. Whine still there. Owner Randy very polite. Gave me $500 back. Whine still there. Ember was very polite. James knew the deal, just didn't want to fix it. I'm out 4 grand. James was really rude. Never took the time to explain or justify anything. I was polite the entire time. James max rude. Goodbye Specialty Gear.

They were fairly priced They did an excellent job It was discovered as I left that my battery was…read moreshot (not unusual for a four year old car) They did not gouge and they were friendly!!!

Their transparency throughout my service was amazing. Every step was documented, recorded, and…read morecategorized by importance of service. Great staff and competitively priced. Offering to help me home with a rideshare company was very impressive. Most other shops I've been to make you feel like your bothering them with work and quotes, this company makes you feel welcomed throughout the entire process. Thank you for all your help.

My Cal Poly 2nd year student had his car break down on campus and Complete Automotive came…read morerecommended by other parents. Brian allowed us to have the car towed there and handled the diagnosis and fees with professionalism and understanding that I'm 300 miles away and my son is busy studying. The car ultimately was taken away as the engine seized up, but I would highly recommend taking your car here, especially if you are a Cal Poly family! They will take care of you!

The best car service experience I've had in San Luis Obispo County. And I've tried a lot of other…read moreplaces, some referred to by acquaintances. Honest and thorough service.

Fair, fast and functional. Smog check on a 1999 vehicle was…read morehandled promptly and at a fair price. Highly recommend.

Honest mechanics are hard to find. That's why you bring your car to Jeff's. He's been a…read moretechnician for decades and does great work all around. Proper diagnostics save you money on unneeded repairs. Not only that, but if he can't do it, he will always point you in the right direction to someone who can.

Colony auto is run well by honest people. I take all my vehicles to them and trust them. My work…read moretruck was recently in their shop with a mystery leek. I can't have leeks as I drive to clients homes. They found the leek and fixed it quickly to get me back in business!

We've been taking our cars here for nearly 8 years, and we've been very happy. I'll put the…read moredownside first: in my view, Colony is 15-20% more expensive than the lowest price you could find for the same service elsewhere. What makes it worth it are: (1) they are totally honest and won't rip you off (tell you that you need service you don't really need, sell you bad quality or used parts, etc.); (2) they keep careful records so you know what's coming up and why (and so you don't get two radiator flushes in 3 months like I did at another shop that doesn't keep good records); (3) the work is done right, and in the time-frame they quote. You pay a little more, but you get peace of mind and a car that works right. In my mind, that's a totally reasonable bargain.

West coast auto & towing is the place to go for very skilled, knowledgeable & very respectful…read moreservice! I had issues with my car for awhile , just couldn't quite fix it our selfs ( is the newer diesel technology in it) we were referred by my mother in law , who happened to know the owner from her college days and spoke highly of him. We called made an appointment, was able to drop the car off days prior to the appointment in case they could to it sooner ( since it had to be trailed ) very nice front desk guy upon drop off! Within 2 days we got a call, they had it fixed, and they wanted to drive it some more so they felt 100% it was going home perfect! Long story short, when picking up car , very nice gentleman at the front desk ( different one from before). I'm so beyond thankful for a shop and crew that is confident in their work! They are very fair with their prices to their customers, for the price we paid to fix my car I would have paid that over and over again! And Trust me I've had my fair share of bad shop experiences and mechanics/ businesses that really don't care about your vehicle and just want the money ... but this shop is 100% at your best interest! They gained a customer who will keep coming back in the future & will continue to spread the word of the amazing standard this shop holds

These guys saved us when our son had a flat tire then a flat spare down in Big Sur driving home…read morefrom college. Fast and friendly service. Thanks to the dispatch team for updating us and driver Ryan for the pickup and safe journey.

I just bought a used Prius and a beep beeping kept going off. I pulled into Sunset and Armondo…read morechecked all the fluids, etc and he determined that the tire pressure was low in all 4 tires. I knew I needed new tires when I bought the car so I ordered the tires and an alignment (which I also knee it needed). It's nice to know that my little Prius is in good hands at Atascadero Sunset Honda.

The Atascadero repair center of Sunset in SLO. Handles all makes and models of gas powered…read morevehicles. Prices generally in mid range compared to other dealerships. Good service capability. Altho Honda recommends 6K oil changes its best to stick with 3K. Avoid so called discount oil changer shops.

A five month project...........These guys fixed it in 5 minutes!…read more Not kidding. 7 mechanics couldn't fix it! These chaps called me back within 15 minutes!

Always willing to help. These guys know what they are doing and their work is too notch. Great car…read moredoctors!!!

Drove 1 mile from my business to leave my f150 for a routine oil change , upon notice that my truck…read morewas ready I returned , payed the invoice and received the key and started to leave, however I noticed my drivers side power rear view mirror looked odd, I reached out to check and the mirror fell of its perch mounting and dangled by the wiring , I left the truck and I walked back in and asked the service advisor to come look , He said "oh yeah we noted that it was broken on the report" I said It wasnt broken when I dropped it off 2 hours ago and left .I went back to my shop and checked my video from 2 hours earlier when I left , mirror was perfect , So far my calls and emails have simply been ignored

Send patrons quotes before they do the work Trey. $$$$$$$…read moreToo pricey I would have never had to work done had I known they were charging so much an hour for labor shame on you Trey

Had an issue when out of town. Called and was provided top notch advice on how to service my Tesla…read moreY brake issue (issue with temperature change) so refreshing to have someone want to lend a hand to a stranger. Highly recommend working with this shop if a need ever arises.

Jonny Prius & EV Repair- Negligence Cost Me an Engine…read moreRating: I am writing this to warn others--especially women--about the costly negligence I experienced at this shop. My car was towed here in November for overheating. I paid $565 for what I was told were the necessary repairs. However, the car overheated again almost immediately because the original problem was never actually fixed. Upon inspection, it appeared the thermostat had never been replaced. Because the shop failed to perform the initial repair correctly, my engine was severely damaged and completely failed, requiring a full engine replacement that cost thousands of dollars. When I went back, the owner tried to quote me $5,000 for a new engine to fix the damage his own negligence caused. I filed a formal complaint with the Bureau of Automotive Repair (BAR). Following their investigation, the owner was forced to refund my $565 because he could not produce a single receipt or proof of what work he had supposedly done the first time. I ended up taking my car elsewhere to have the engine replaced. Do not take your vehicle here. Their lack of transparency and failure to perform basic repairs resulted in major mechanical failure for my car.