Walked in. Hot some lovely carpet for my rental property. And it was installed the next day.read more

I have been to different flooring companies and I must say the service I had received at Don Bailey…read morewith Karen being the best I've encountered yet, Karen showed me professionalism, and knew exactly what I was looking to accomplish with my new floors. I am so happy with the overall result and can tell you, you'd be happy too

I have worked with Mauro for one bid that I had, but unfortunately I didn't won the project…read more Anyway, I want to recommend this people because they was amazing with my company. The customer service, time to answer questions, send estimate, communication and education it was outstanding. Thank you!

Can't say enough good things about our experience with Joel and this company. Found reviews for…read morethem on Yelp and they truly are as great as the reviews say. Met with Joel who went over everything with us, which put me at ease because I had no idea what we wanted for our new flooring. He was honest and came to our house after work hours to take measurements. From start to finish, the crew installed our new flooring in 3 days. Our entire experience was handled professionally and I would recommend them to anyone! Thanks a million!

Honestly, this company has had not only a solid reputation for high quality craftsmanship and…read moreprofessional installation for decades in South Florida...but their honest communication with customers is what always sells me. I have been using these guys for years and have never had an issue to date. I would recommend them in a heart beat.

If you're looking for great quality, reasonale prices and top-noch service... Palmetto Carpet is…read morethe place to go. Go & see Robert the owner and He'll give you a deal and best yet... will take pride in his work.

I highly recommend Paul's for any of your flooring needs. They have installed wood floors in…read moreseveral homes and turned out beautiful. They have a variety of carpet and woods displayed at their showroom making it very convenient . Brian, owner, is very conscientious and always likes to see the customer happy and satisfied with the install.

I have a flower shop in the Midtown area and I just finished remodeling it with laminate floors. I…read morewent to a few places and then I spoke to Henry at Paul's carpet and tile. I got the lowest price and they had pretty much every type of laminate flooring that exists. I didn't know there was so many different options. Anyway my shop looks great now and my customers love the new floors. Very happy !

A-1 Business , Orlando is Fair, Honest and expedient. If you need flooring carpet, laminate maybe…read moretile give him a try , I bet you will add him to your contact list. He's 100 % on my list!! Tim

Needed the wrinkles stretched out of my carpet. He came quickly, was done in a short amount of time…read moreand is responsibly priced. He also helped move the furniture around as well. Small spots the he noticed that I did not, he fixed as well without additional costs.

After a month of looking for quotes, I decided on Americarrpets purely on price. Quotes ranged from…read more1800-2500 and they used the exact same brand n quality carpet and the proper shaw underlay for 1000. Search was over! Had the carpet laid. Installers where polite, nice n quick. Cleaned up and did the install right. Only reason I didn't give them 5 stars is the communication could have been a little better but it easy Miami I guess. Lol. Highly recommended n definitely will use again if I'm in the need of carpet again

In fall of 2014, we purchased Mannington Adura LVT (Luxury vinyl tiles) from Juan Werner at…read moreAmericarpet in Miami. The flooring, approx. 1000 square feet, was for most of our condo, except our bedroom. We asked Juan to recommend an installer and he said Victor Santillana was "his best installer". Because of Juan's recommendation, we waited a few months for Victor to install the flooring, Dec. 2014. A few months later, in Feb, 2015, we noticed some tiles were lifting. We called Victor, who said the floor would "settle in". Not only did it not settle down, it got worse. Instead of just lifting in one area in the hall, areas of tile in our entire condo were lifting. Just before we left Florida in April for our Canadian home, we let both Victor AND Juan know there was a big problem. We then notified Mannington, who examined the floors during the summer. They said lifting tiles were "Due to improper installation". We tried to communicate with Victor about this issue, but he ignored us. We then reached out to Juan, who came back to our condo in March 2017, with another flooring installer. We also had independent installers examine the floor. They all said the same thing - The entire condo, 1000 sq. feet of tile, had to be replaced with new tiles. Victor had not only left little expansion space at some of the walls, but he had damaged the click & lock mechanism during installation. Juan tried to reach Victor, but got no response. We also tried for months to reach him, but he would not answer. At that point, Juan left us with no recourse to fix this floor. He offered NO resolution to this improperly, installed floor that HIS recommended installer had laid. And in fact, he asked us to sign a waiver saying he was no longer responsible! That is NOT how a reputable business should operate. Americarpet & Juan need to guarantee the work of THEIR recommended installers. And if it is not done right, they are responsible to fix it! We are now left with flooring, throughout our entire condo, that is lifting & unattractive. At some point, we will have to replace the whole thing at a cost of about $10,000! I would NEVER do business with Juan or Americarpet again, or recommend them to friends.

This is a hometown company that deserves 10 stars! Don Bailey flooring has carpeted my house…read morepersonally and my adult children's! The quality and service of carpet, LVP flooring, marble, tile, and any product that is on the floor is exceptional quality! More than that, the service, professionalism, and price cannot be beat! I've been a customer for over 20 years and would never go anywhere else! Recently Karen donated red carpets to Hollywood Central K-8 School and delivered them at 7:00 AM for the red-carpet VIP school event! You can't match that generosity, and community service! Thank you, Karen and Don Bailey Flooring!

Joe at the miami biscayne blvd store did an amazing yet easy job in helping us with the entire…read moreprocess. From beginning to end. The install was just as good and convenient .

Highly recommend them. First let me start by saying that the communication with Empire is contact…read moreand clear. Immediately after posting the need for floor installation, I was on the phone with Eric, one of their sales reps., and we schedule a physical inspection and measurement of the property in question. The next day we met at the townhouse. Eric was concise, prepared, knowledgeable, and considerate. I presented him with the needs of the project at hand and he presented me we a set of options based on my budget. He was patient enough to let me make up my mind as I listened to other offers and compared quotes. And when I settled on Empire he immediately helped me schedule the installation. Getting the job done was flawless. Vanessa, who orchestrated the installation from Empire central, is quite good at keeping you informed, and maintaining the installed and me in constant contact as they made their way to my property for installation. They even called me when the installers picked up the materials to let me know they would soon be on the way to the property after another stop! The team in charge of the installation, led by Oscar Silvestre, was also incredibly profession, friendly, and knowledgeable. They did a job that years prior had taken installers an entire day in only half with double the quality of the previous installers. All in all, I was immensely satisfied with the job Empire did on my property. I thank them and for the reasons listed above highly recommend.

am utterly disgusted and furious with Empire Flooring. After investing over $10,000 in their…read moreflooring, which is now bubbling and defective in my bedroom, their warranty service has proven to be a spectacular failure. I was given a service window for today, from 8:00 AM to 6:00 PM. I cleared my entire schedule, took a day off from work, and lost a full day's revenue to be available. No one showed up. Not a single technician. Worse than the no-show was the complete and total breakdown in communication. I called Empire Flooring's customer service three separate times throughout the day, desperate for an ETA or an update. Each call was an exercise in futility. The representatives, while polite, were utterly powerless. They admitted they could not get in touch with their own service technicians or dispatch. They couldn't even reach a service manager. Not once did anyone from Empire Flooring--not a technician, not a manager, not a dispatcher--have the basic decency to call me to inform me they were running late, to provide a new ETA, or to tell me they weren't coming. I was left in limbo for ten full hours, staring at my ruined floor and waiting by the phone like a fool. This is not just poor service; it is profoundly disrespectful and unprofessional. You have wasted my entire day, cost me money from my job, and shown zero regard for my time or my significant investment in your product. The complete lack of internal coordination and customer courtesy is staggering. My expensive flooring is defective, and your company has demonstrated it cannot be trusted to honor its warranty or perform the most basic customer service function: communication. I am beyond disappointed. I feel cheated and ignored. Save yourself the immense frustration and financial risk. Look elsewhere. A company that treats its customers and their time with this much contempt after taking their money does not deserve your