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    Not Just Carpet

    4.3 (27 reviews)
    Open 9:30 am - 5:30 pm

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    Review Highlights - Not Just Carpet

    Joel is knowledgeable on flooring, and his installers are professionals with attention to detail.

    Mentioned in 8 reviews

    Read more highlights

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    Dolphin Carpet & Tile - Bedroom 2

    Dolphin Carpet & Tile

    (43 reviews)

    My mother needed to get new flooring for her bedroom. The other day, we stopped by this location…read moreand dealt with the salesman, Rob. Rob was friendly and forthcoming in explaining the process and the best flooring for my mom's bedroom. I have nothing but positive things to say about Rob and how he treated us and handled business. He gave us a good deal on new flooring, and we set the start date. However, I do have some negative things to say, but they are towards the workmen who came to do the flooring construction. We were told that the workmen would be out of our house by 10 AM, but they showed up an hour earlier. We were in the process of putting up the dogs so they wouldn't be in the way, but because they got here early when one of them got out! One of the workmen did not close the front door properly, and one of the dogs we were trying to corral into a bedroom slipped out and ran out the cracked front door. My mom screamed at one of them to grab the dog because she was sniffing one of the workmen's pant legs. The workmen just stared at her and did not attempt to capture the dog. Our shiba inu ran down the neighborhood leaving me, my mother, my sister, and some fellow neighbors to deal with trying to catch the dog. It actually pissed me off because they seemed to show a lack of empathy. I actually said, "That was my sister's dog" and they decided to stare up into the clouds as if they had just spotted the most interesting cloud to look at. Thankfully, we caught my sister's dog and then they proceeded to go inside the house to begin deconstruction. The construction part went fast. They started by 10:20 and were basically done by 12:00 except apparently they were missing some sort of piece for the baseboards. The one worker who was left behind to do the work had to text his co-workers for them to bring a piece. It ended up being around 4:00 PM by the time the whole thing was done. The day was long but the floors look really good. The only thing I did not appreciate was the lack of communication for arrival time, finishing time, etc.

    Ed was great at the beginning HOWEVER the amount of flooring ordered by him was not enough. Then we…read morewere told we couldn't get the rest after 80% of the floor was installed. Ed was extremely hard to deal with during the rest of the process. I have to have another company come in to fix mistakes that are so blatant. Tried upper management but no help. AVOID THIS COMPANY

    Empire Today

    Empire Today

    (84 reviews)

    Highly recommend them. First let me start by saying that the communication with Empire is contact…read moreand clear. Immediately after posting the need for floor installation, I was on the phone with Eric, one of their sales reps., and we schedule a physical inspection and measurement of the property in question. The next day we met at the townhouse. Eric was concise, prepared, knowledgeable, and considerate. I presented him with the needs of the project at hand and he presented me we a set of options based on my budget. He was patient enough to let me make up my mind as I listened to other offers and compared quotes. And when I settled on Empire he immediately helped me schedule the installation. Getting the job done was flawless. Vanessa, who orchestrated the installation from Empire central, is quite good at keeping you informed, and maintaining the installed and me in constant contact as they made their way to my property for installation. They even called me when the installers picked up the materials to let me know they would soon be on the way to the property after another stop! The team in charge of the installation, led by Oscar Silvestre, was also incredibly profession, friendly, and knowledgeable. They did a job that years prior had taken installers an entire day in only half with double the quality of the previous installers. All in all, I was immensely satisfied with the job Empire did on my property. I thank them and for the reasons listed above highly recommend.

    am utterly disgusted and furious with Empire Flooring. After investing over $10,000 in their…read moreflooring, which is now bubbling and defective in my bedroom, their warranty service has proven to be a spectacular failure. I was given a service window for today, from 8:00 AM to 6:00 PM. I cleared my entire schedule, took a day off from work, and lost a full day's revenue to be available. No one showed up. Not a single technician. Worse than the no-show was the complete and total breakdown in communication. I called Empire Flooring's customer service three separate times throughout the day, desperate for an ETA or an update. Each call was an exercise in futility. The representatives, while polite, were utterly powerless. They admitted they could not get in touch with their own service technicians or dispatch. They couldn't even reach a service manager. Not once did anyone from Empire Flooring--not a technician, not a manager, not a dispatcher--have the basic decency to call me to inform me they were running late, to provide a new ETA, or to tell me they weren't coming. I was left in limbo for ten full hours, staring at my ruined floor and waiting by the phone like a fool. This is not just poor service; it is profoundly disrespectful and unprofessional. You have wasted my entire day, cost me money from my job, and shown zero regard for my time or my significant investment in your product. The complete lack of internal coordination and customer courtesy is staggering. My expensive flooring is defective, and your company has demonstrated it cannot be trusted to honor its warranty or perform the most basic customer service function: communication. I am beyond disappointed. I feel cheated and ignored. Save yourself the immense frustration and financial risk. Look elsewhere. A company that treats its customers and their time with this much contempt after taking their money does not deserve your

    APC Flooring Pompano Beach - APC Flooring  Pompano Beach, FL 33069
Carpet Installation, Hardwood Flooring, Laminate Floors, Polish Concrete, Tile & Marble

    APC Flooring Pompano Beach

    (1 review)

    APC Flooring an excellent company that strives too fully satisfy their customers' needs from start…read moreto finish. This was the only company that truly listened to my many requests and made sure to explain all possible options and limitations that could lie ahead. They have a trustworthy, courteous and hardworking group of dedicated experts that also strive to appease your demands. The team is great; especially Gina and Oscar go out of their way to make sure you are happy with the outcome. The end was everything and more than I was hoping for and expected. They are also considerate pricewise and work to meet your budget. You made us very happy and proud of our new flooring. Thank you!

    From the owner: With 20 years of experience applying new techniques with certified high quality materials, we…read moreintegrate a team of highly trained professionals experienced with installation and flooring maintenance. The most popular forms of floor covering in homes Carpet has become one of the most popular forms of floor coverings in the home and workplace. Over the last decade, the available range of colors and types of carpeting have increased substantially. Some of the main benefits of having carpet installed is that it's able to help provide and retain warmth inside a building, deaden sound substantially and add a protective layer on floors that would otherwise be hard and unforgiving on anyone who happens to trip or fall for any reason. This is especially beneficial when elderly persons or young children are living in a home. Creating a sustainable future through building preservation, green architecture and smart design. Strong, durable & easy to maintain Have you always wanted a floor that's

    Flow Carpets - Masland Vinyl- Alpine

    Flow Carpets

    (6 reviews)

    My wife and I were shopping for an area rug for our home and found Flow Carpets via Yelp. You know…read morewhen you walk into a shop and the first thing you notice is a drum set, keyboard and 3 guitars, you know yer not in yer typical carpet store. Jeffrey the owner / musician was very friendly and patient as my wife and I browsed his vast selection of choices. He had many very good recommendations and helped us design our own area rug. He's having samples sent to our home so we can decide on final color and pattern. The customer service alone is enough for me to give him my business. Even if we do not purchase from him we did have an enjoyable time with him at the shop. To be continued......

    PLEASE READ if you are a bit overwhelmed looking everywhere for carpet flooring! I had one room…read morewith a mold problem about a month ago, they had to remove the old carpet, so I have been looking EVERYWHERE for a replacement! (Lowe's, Miami Dolphin and tile, Home Depot, carpet boutique, and 3 more sites I don't even remember anymore)... mind you not, not all of this were terrible, some were OK. Flow carpet was just a little harder to find! As it is a small store and not super advertised online, nevertheless I found it on Google maps and then digged for some reviews here! (As you can see, not many). Let me tell you, all of the 5 star reviews are 100% accurate! (Does it even have anything below 5?) Very charming shop, with lots of art and some musical instruments that directly reflect the attitude of the owner, Jeffrey, which helps you with a smile every step of the way! Explaining every bit for you without hesitation and the best part, NOT TRYING TO RIP YOU OFF LIKE MOST. The carpet I chose I saw it in other shops, and he immediately gave me lower prices than any other shop, because he is FAIR about his business. Clear, straightforward and broken down. Maybe that is why he has good reviews and has been there for 30 years! An honest businessman and a pleasure to do business with. The Job is not actually done yet, but all the negotiation process is, I will update with pictures as soon as the job is done! I promise, you can look no further! Go to flow carpet!

    Not Just Carpet - carpeting - Updated June 2026

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