Caleb Parker was here this morning to install a portion of padding and stretch the carpet. He was very professional and did an excellent job. I am very satisfied with his service and with working with your store. Donald E Schaffer read more

They were hired to do flooring and bath ceramic installations post flood. Sent 2 men. Both were pros - skilled, courteous, efficient and personable. Months later we purchased more flooring to be installed a couple weeks later due to continuing other remodeling. . The salesman was miffed that we insisted on paying for the install later. We disputed their measurements for removal, install and material. They insisted that their "professional measurements" were correct - ours were not. We noted that a competitor's measurements coincided with ours - an architect and contractor. We were rightfully insulted by their rude comments. They were unaware that we were not paying for this work. The tenant was going to pay so accuracy was important to protect the tenant's limited resources. With reservations, and with assurance that the previous installers would do this install we proceeded. They sent the B team which were NOT the A team. As we anticipated there was extra flooring that was not required. As it was paid for, we took it since it had not been brought into the work space. They were very upset. We had inventoried the flooring delivered , did the math, to be sure it had been paid for. The owner Ron, sent a very rude letter REFUSING TO FINISH the work. The transitions sent but not installed were incorrect. They failed to clean up. Generally, they were UNETHICAL, RUDE, AND FAILED TO ACCEPT RESPONSIBILITY. Poorly managed - don't take a chance. read more

We just had five rooms of carpet installed and the installers were awesome! Super friendly and helpful. Our salesman was excellent as well. All around great experience. read more

Huge Thank you to America's Carpet Barn! They donated a beautiful piece of carpet for a DHS family who was prev homeless living in a car. They found a place to stay and needed carpet in the child's room. I personally use them for all my carpet needs. please reach out and support this company who supports their community! read more

My husband and I shopped for months trying to find the right wood floor for our home finally our search landed us at America's Carpet Barn...The owner Ron was a very nice man he even helped me decide on the right color to match our trim and to make it even better he was kind enough to load our truck by hand with 30 boxes of flooring..He made my shopping experience for floors so easy I!! This is now my only place for flooring and great hospitality read more

America's Carpet Barn - Hickory laminate - Carpeting Near Me - Traverse City, Michigan

I hired these guys to replace the carpet in one of our apartments that we rent. The entire experience was handled horribly. They didn't finish in a timely manner like they promised they would and they also didn't complete the entire job. They left the carpet behind out by the dumpster and wouldn't go back to pick it up. The owners son was particularly rude and disrespectful. We won't ever be using these folks again. They said it it was because the carpet was too dirty. But they sure didn't say anything about that when the guy came out to give the estimate, before they collected the money. read more

We're very happy with our experience with Carpet Barn in TC. Everyone we dealt with was great, knowledgeable, patient with all our questions, etc. The owner came to our place to take measurements. They kept informed about timing. The selection and prices were both great. The installer showed up on schedule, worked hard, and was careful. In fact when pulling out the old carpet he found an area with prior water damage and rather than just covering it up, he called it to my attention and we discussed options for how to deal with it ... I was able to quickly repair it while he worked on other parts. I was very pleased that he didn't just cover it up to get done quickly, but rather took the time to do the job the right way. We will definitely go back to Carpet Barn when it comes time to replace the other flooring in our house. read more

These guys, the owner, hung up on me twice as they didn't want to correct a bad installation. This is a bad firm and I would never use them again. read more

Stay away from America's Carpet Barn. While the salesman we worked with was very good, the installer was not. The installer came late, did not bring the proper tools, left early and did not complete the job anywhere near on time. He also told some off color stories about his background that made us feel unsafe. We tried to address the issue, but the owner does not seem to care. While we liked the salesman, we would NEVER want to have one of America's Carpet Barn installers again. read more

Jim and Nathan from the Carpet Barn installer the new laminate floor in a bedroom at my new home. They were friendly, professional and did an excellent job. The floor is beautiful and I am very pleased with the work they did! read more

This is the worst place to go in town for flooring needs. The owner Ron, and his son Ron are rude, and very disrespectful especially if you have complaints. They are hacks, do things half way, with no regards to customer service, or quality products. They buy out discontinued tile, then sell it at an extreme upcharge, good luck at finding more of the tile for repairs, or for your job, when they measure incorrectly and short you. Very disappointed run from this place there are many reputable stores in the area, that believe in honesty and integrity. read more

When we purchased a new home we turned to America's Carpet Barn to meet our flooring needs. This was our first experience with ACB and it was a great one. We ended up with high quality carpet and linoleum to update our new space at a very affordable price. Everyone from sales to installation was super friendly and knowledgeable. We're truly happy customers and wouldn't hesitate to recommend ACB to our friends and family. Thanks again! read more

The salesmen knew nothing about carpet and had no desire to find the answers!! He seemed completely lost.

I visited America's Carpet Barn in the summer of 2018, looking for a reasonable way to cover a concrete slab floor in a summer cabin. The salesman helped me find the perfect vinyl on their sales rack. They scheduled the installation promptly and John and Bruce were able to install the flooring in a very challenging situation and made it work! A year later when the flooring 'bubbled' up in the kitchen area, they returned and worked after hours to fix it to the best of their ability! Couldn't be happier with the result - it 'transformed' the look of our humble little cabin! read more

Needed flooring for my house before we moved in and got a great deal here. They were able to explain the benefits of each of the different types of flooring and let us make our decision. We put laminate flooring on the main level and then we called them back to re-carpet the bedrooms upstairs. Great job and it was done quickly. read more

I needed carpet installed in my entire house and only had a 3-day window to have it done. In addition, I was coordinating the work from the west coast and not in-person. The big box stores re-directed me to several offices for estimates, pricing, and scheduling, but couldn't give a firm date until I paid in advance. I contacted Carpet Barn and was very impressed by their service! Mike Stepka, a sales associate, discussed what I wanted, sent me samples via email, and arranged the installation to meet my small time window. Multiple bedrooms, stairs, hallways, and giant living room in only 2 days! The carpet was great quality and the installers did an excellent job. The prices were up-front and included the fees that other stores don't always mention. Very competitive prices, and the service was far-superior to large chains. Their service from start to finish has earned a lifelong customer. I highly recommend this local business for your next remodel. read more

We just had America's Carpet Barn install LVT flooring throughout our entire first floor of our home. Our experience with them was terrific! Justin and Ron were awesome to work with from the sale of the flooring through rescheduling the installation several times due to another contractor working at the house. They were excellent to work with! Great customer service... friendly, personal attention. We cannot say enough as to the great experience we had. Then when it came to installation, they sent out Chris to work at our house and he did a tremendous job! Chris was professional, friendly, hard-working, and even cleaned up after himself! We wish ALL contractors were as good as he was. It is so nice to find a company you can trust and who go above and beyond to do great work for you. We are very happy with our experience and installation of flooring from America's Carpet Barn. If you are looking for flooring of any time, you cannot do better than America's Carpet Barn. They are the best and we HIGHLY recommend them to everyone! Thanks guys! read more