Unable to process mail request at this time but Danecia was able to accommodate my request and expedited my mail. I have been a customer for almost 2 years now and appreciate the services provided a full timer. Very prompt and professional service from Danecia. Thank you read more

So far, a nightmare. Chose the "Titanium" plan to get free scans, pre-paid $500 for the first year. They changed their web services to use iPostal.com but they didn't set it up correctly. I'm supposed to have free scans, if I select an item to scan it says I will be charged $3 for each piece of mail. If I select pieces of mail, it does not have the option to forward any of it! What's the point if they won't forward my mail?! I've been on hold on their phone system, which says "There are 0 callers waiting" but then no one ever picks up. Hours on hold with "0 callers waiting." What a scam! Not only that, the hold music is supposed to be a joke, the songs are often about "being on hold". Are they just laughing at me?! read more

We have had nothing but problems with americas mailbox the registration of a vehicle is basically impossible. They state online that the process will be smooth and they take care of all the work. I have been trading to register my truck and trailer and they never check with the county to see if the titles have arrived or not. I have tired to reach out multiple times it takes days to even get a response if you do get one. I eventually just keep my vehicles registered in California and took the yearly membership lost. I do not recommend using this company read more

We are full time RVers. I was surprised to see a low the Rating are on Yelp, so I decided to talk about our experiences. We have been using Americas Mailbox and all of its services; mail forwarding, scanning, car and RV registration and even camped at their camp grounds at 2 different times. Our experiences have been nothing short of stellar. Any interaction with the staff; either in person or over the phone, has been nothing but helpful and pleasant. We have had them forward our mail all across the USA at many camp grounds and Post Offices and have always received our mail quickly and without fail. We would highly recommend Americas Mailbox service to anyone looking for someone to trust handling your mail and vehicle registration needs. read more

Nellie was very helpful, assisting me in setting up a mailing. She was very helpful and professional and answered all my question in a clear consice, courteous manner. J Carlin read more

In the 8 years I was with American Mail I was very pleased with the company.As I traveled they sent me my mail,even doing the pandemic.Great company and Nellie help very much.Sorry to leave! read more

Great company and very helpful! Amy was great to work with. Will definitely continue doing business with them in the future

I had the pleasure of talking to Julie for my auto renewal concerns. Her service and knowledge was phenomenal and 2nd to none.

Their service started out ok but has gone way downhill. If you need to reach them, you'll wait on hold for 20 minutes to an hour. It's like calling a government office. They make frequent mistakes and eventually fix the problems but you will waste lots of your own time straightening things out. I plan to change to a different service, but the biggest problem with this place is that you can't use USPS mail forwarding to a new address. So in addition to their requires three months' notice for cancelation, you'll likely have to maintain two mailbox services for a LONG time until you're sure nothing important will be mailed through them. The real kicker is the management states that they can't find good workers. In my experience, this is ALWAYS due to paying too little. You get what you pay for, and near-minimum wage attracts minimally skilled and inexperienced workers. read more

Nellie provided me outstanding customer service. I highly recommend Americas Mailbox.

These folks are extrordinary! The patience, courtesy, and an informative resouce that is rare to find... New to this community (sold house & car to become a Nomad, left my now former residence in Northern Michigan (near Traverse City), and drove here (South Dakota) to establish a anchored location for most of my clutter (in storage). First established my mailing account with 'Americas Mailbox'... necessary to keep in correspondence with banks, legal stuff, AMZN (et. al.) purchases, as well as friends & family mailings. Just a sketch for what it ('AM') was, these folks were very kind and helpful counseling me discovering the best AM program that served best my interests. Helpful with using AM's resources, but also provided very useful area resources to assist in my relocation and travel ambitions. A MUST HAVE resource: AMRERICAS MAILBOX... Everyone there is Excellent!!! read more

I am writing this review for the vehicle insurance service. We have had excellent service from Mike with Americas Best Insurance, LLC. He always returns phone calls and emails same day. Very knowledgeable and very friendly. We are so happy to have you as our South Dakota vehicle insurance agent. Thank you, Mike for such great customer service. We appreciate you! read more

Good luck getting a person on the phone. Their voicemail is also full. I have tried for days now. This morning the recording said I was 5th in line and that calls would be received in order. 15 mins later on hold, the recording then said I was 7th in line! The hold time was going up, not down. We are going to cancel. Reading other comments now and I totally regret using them. They are a joke and have zero customer support. Zero. read more

Have been a customer for many years. The service has been awesome! However, we just had them register a rv for us and we ran into some hiccups. When I contacted Bethany a manager in the registration department, she immediately got involved and worked to get us taken care of. Some of the issues were theirs and some were ours and THEN some were fedex weather problems. The important part here is that even with issues this company and Bethany did everything possible to help us. Thank you Bethany. Thank You Don for creating such a good company. read more

I have been waiting for three weeks for my registration and my I am driving on expired tags. The girl who's taking care of this has not called me back in a week. read more

I will give three stars for the helpful staff and people I have spoken with who work here. They were very helpful. In short I did not save any money but just lost money. The two stars that I negated were for the business in general that Miss lead me into thinking I would save money but after I set up an account and pay $250 to register in South Dakota I found out that I am actually losing money about 200 every year rather than just registering my van and paying auto insurance in New York State... I should have read the reviews that spoke about how this company doesn't guarantee saving money and a regret my decision to register here because I ended up just losing $250 and hours of my time to register at my DMV. Now I have to re-register my van back to ny and have a new auto policy which is going to take me more time. read more

Terrible customer service and false advertising! I sent in the forms to set up my PMB, but heard nothing back from them for over 10 days. I called several times and received excuse after excuse. I was transferred to Donna who never answers. I would leave voicemails, but never got a call back! They say that a PMB can be used for anything, but forget to mention that most banks will not accept a PMB address. Even their welcome kit said that this is due to banks misinterpreting the Patriot Act and it includes a link for a workaround to this issue. However, the link does not work. When I requested a working link, the information included was completely contradictory! It said that the Patriot Act does not allow banks to accept a PMB as your residence and that you need a bricks and mortar address. They suggest using the address of a friend in SD. If I were able to do that, I would not need their service! When I finally got a hold of Donna, she tried to get me to pay her $100 personally to use her address! This screams SCAM! read more

Totally regret using Americas Mailbox. There are many others offering the same service and have much better reviews. It has been very difficult since the beginning and it is difficult to get help from them. In one email i did not understand a process and asked a question for clarification and got a smart asss response telling me to read the instructions. When renewing, i realized i was overpaying for a plan i did not need the top one. They refused to downgrade me and said "Sorry, that is just our policy" Of course they can downgrade but don't want to because they want to sell the higher package. They have grown a lot since their industry has grown so much however they are still operating using old methods which make the process very difficult. An example would be that all of their instructions and forms are all in plain text and go for pages. in the text are a few important details but you miss them because the damn thing is 13 pages long and has a lot of unnecessary info. I've never met the owner but by the way he worded everything in his instructions/emails you can infer that he deals with a lot of upset people and he rants about it in his instructions and emails... and im doing a bit of that as i write this. lol read more

Shady and to be avoided. America's Mailbox makes up its own rules in the contract and if you try to cancel they will keep charging your card or steal any money in your account. read more

Within five hours I had a new residence, new drivers license, and had transferred my auto insurance (saved me 25%). All the staff were wonderful!!! My room upstairs was very nice! But please don't join. They already have 11,000 members and can barely keep up with that. They get hundreds of phone calls per day! ( That's why they don't always answer.) And I want it all to myself. Lastly, a shout out to Shar! She explained everything...actually a couple of times for my old brain. read more

The views we watched by full-time RVers were all positive. We worked with Jasmine to make sure we had all our paperwork done and in on time. She let us know everything was in order. She did let us know the VIN number of our trade-in was needed. Unfortunately, we were already on our way to Americas Mailbox and didn't have that information with us. When we arrived at Americas Mailbox, we talked with Bethany and the manager. Bethany clearly explained why we needed it. We were able to email the information to her that late afternoon. The next day she stood in line at the Treasurer's office and got our license plate. She called at 9:00 that morning and asked us to come over to the office - she had something for us. Ordinarily, it would take at least 3 days for the paperwork to be completed and more days to get our plate sent to us. We had arrived at Box Elder just to do this one task and then leave. We really didn't want to leave without having the plate. She was wonderful! Also, we would like to thank the manager. He was very supportive. They definitely went out of their way to help us. Thank you so much for coming to our rescue! Great customer service! read more

We have been using Americas Mailbox for about 6 years and they also registered our vehicle. Seemed friendly and efficient and we happily recommended them. NOT ANY MORE. We went there in person and they made copies of our DL etc and they were waiting for vehicle title to be sent to the Box. after 5 weeks of calling and emailing to see if title was received and being told NO, it turns out they had it all along. Then they claimed the DL copies weren't clear. They made the copies! We finally gave up and had them send all the info and our $$ to a car dealership to register our car. Why isn't the owner of Americas Mailbox improving their phones and customer service?? We can't believe how poor their service has gotten. read more

Their mail services require you to go to two different websites, each with it's own login, to review, scan, and send your mail. The system is clumsy at best, incompetent, at worst. read more

The service started out great when we first joined in December 2017, but unfortunately, that is no longer the case. I've called and stressed concerns about not getting our mail in a timely manner, only to get excuses; it's never their fault, it's either the weather or they are short staffed. Personally, it's not my problem that you are short-staffed, that's a management issue (weather happens and is uncontrollable). I was especially irritated when I received a long email regarding upgrades to their website and how they are doing their best but are short staffed for such a large volume of business, and to call them if you have problems but don't post it on social media, What??? I will not call with any issues ai have as it never fails, I hang up completely agitated because there has not once been a solution to my problem, but rather, excuses. I will give an honest review and if anyone on social media asks me about them, I will give them MY experience which is no longer a positive one. I am biding time until renewal, at which time I will be switching mail services. P.S. We do not use their vehicle registration or license services, we do it ourselves. So my review is based strictly on the mail services. read more

I am willing to pay whatever is necessary to find a different company. Their ability to answer phone calls is horrible -- not enough employees. Then the woman that answers calls you "hon" over and over again -- obviously untrained. The final straw to a litany of problems with this company was when my receipt went to spam because someone was too lazy to enter in a subject. Then the receipt showed that I had paid a check for part of my bill and the rest was billed to some unknown credit card -- not mine thankfully! However, they had already cashed my check for the full amount owed. Instead of writing e-mails and explanations pages longer than necessary, get additional staff and train them. read more

worst customer service I have ever received in my life. The last cussed me out and was so rude to me.

They handle the mail ok..... I would not recommend them to assist with vehicle registrations. I have used them several time. Every time it take over a month to get your plates. They do not return phone calls or emails. They will apologize and claim they are short average wait time to call is over 30 minutes. read more

I called a week in advance and made an appointment. I drove 60 miles from Spearfish only to find they have no record of my appointment but I could wait a couple hours and they could help me. If they can't keep track of appointments I don't trust them with my mail and registration. read more

Great customer service! Jazmine in Vehicle Registration was excellent at communicating with me and making sure I had all the options I needed to make my decisions. Highly recommend this business. read more

We've been using Americas Mailbox for mail service for about six months and we've been very happy with the service. With retirement just weeks away and plans to travel the country, my husband and I have changed residency to South Dakota. My visit to Americas Mailbox to make this change has been great. The staff are friendly, patient, and knowledgeable. They advised me of what I would need to bring and provided the necessary documentation for establishing residency. They explained the process, provided instructions, and directions to the facilities I needed to visit. I became a resident, got my new DL, and transferred my cars all within 3 hours. I stayed at Americas Mailbox for my visit. My room was comfortable and clean. Their location was very convenient to Rapid City and the places I needed to go to take care of my business as well as convenient to the airport. I highly recommend AM! read more

Excellent customer service!! Worked mainly with Lisa in vehicle registration..she went above & beyond & above & beyond again! More twist & turns working with Dmv then most circus acts...not kidding even a little. Thought for sure Dmv was going to ask for a blood sample or my first born...but Lisa was great through it all -anyone else would have thrown in the towel but not Lisa -like a prizefighter she returned each jab with a cross hook!! Boom! She was victorious! And I was blessed & humbled to have witnessed it all. She deserves a fat raise but all she asked for was a review...here you go Lisa it's the very least I could have done-thank you for your commitment to excellence read more

Oh were to start! The campground is a dust bowl in the wind and a mud pit in the rain. It is surrounded by an upcoming industrial park and when I was there the earth moving machines ran all day and dust blew everywhere. Register your own vehicle through another service. They claim 7-10 days, more like 7-10 weeks. They under pay their workers so bad that no one stays very long. The ones who remain have terrible bad attitude and lack any customer service experience. They over charged me on my registration and then said I would have to wait for the refund to be mailed to me by the county. Any time you receive a package, there is a storage fee charge added to your account because they received it. They even charged me extra for a letter sized padded enveloped that was sent there. Forget about Americas Best insurance quotes, they are ridiculously high and will not insure any self builds or schoolies. They are only interested in high cost policies for big rigs and class A's. Americas Worst Insurance is more like it. On the positive side they do provide a mail forwarding service and give you an address. Make note banks, credit cards and FFL gun purchases and background checks are no good with this address. PMB is not recognized by the Feds since Bush 2 took away our rights under the Patriot act after 9/11. You must give AMB 90 days notice to cancel (they want their money) and they will not down grade your membership to a cheaper plan. I am sure there is more, but do you really need more to shop somewhere else? read more

Before we signed up, I actually called the owners cell phone and they answered every question we had and explain about the process of becoming a resident and vehicle registrations. We haven't physically been there, but every time I call they answer with a smile, are friendly and answer my questions. If I email, they reply usually the same day. Great company read more

Hugely overpriced in relation to the competition. They make you call in advance before you can come in to pick up your mail, yet you can rarely get them on the phone. They tie you up in rigmarole to do the simplest things. I just don't know what's up with these people. When I tried to end my contract they pointed to some fine print that said I wasn't allowed to do so for three months, saying that it's Post Office regulations. It's not; I checked into it. My advice -- skip these people. There are other mail forwarders in town where you can come in and pick up your mail anytime and they even give you a key for off hours. I had a UPS store box for years that did that for a lot less money and a lot friendlier and more efficient service. They forwarded my mail anytime I wanted with no hassle; Others, I've heard do the same. No reason to pay more for poorer service. read more

At first I was OK with their service. the people that do they're jobs are in- deed friendly and helpful. Over my two years of dealing with the owners,is where problems come up. The owners blame screw ups on computer problems every time - GET A NEW NEW PROGRAMMER!! Currently we are in Alaska, we needed some of our mail. normally we do not get our mail sent here and there. I requested our mail to be shipped to Fairbanks - general delivery, the next day we got a e-mail stating our account had been "frozen" for non-payment. Despite they have my card on file, for payment, and in-fact my card had already been billed and payment that card had been made by me. Plus we had over $150.00 prepaid postage in our account with AM. Called, the person answering my call, checked and the account had been paid and didn't have reason are the problem, other then again blaming it on their system. I asked that my mail be shipped "one day mail" at their expense. He had to check on that. He talked to Barb (co-owner), she denied it and said priory mail is the best they could do. But he said it would go out that day, Friday, and he personally guaranteed that. Normally when mail goes out they said a email with tracking info. No notification on Friday, Saturday or Sunday. Sunday afternoon I call Don (the owner). he checked via his phone and it was scheduled for shipment on Monday the 15th, and there was no way it could go out prior to that. So at our expense we had to extend our stay and change 5 other reservation we have. Problems like this could have been handled so easy. Which prompted this lengthy complaint. My suggestion is to check around before deciding on a mail service. read more

Was treated fairly decently at first. Went down hill from there. One of the women there decided she did not care for me for some reason and when I went in for my mail would NOT help me. She helped the man BEHIND me and when he said I was first she said, " Well, someone else can help her. " She, as well, tried to charge me $10 more per night when the owners were out of town INSISTING I had been paying this all along. Trying to make a bit extra for herself I am sure. I was not told the correct documents I needed for my license but lucky enough, I had my papers in the RV at the DMV and the man there was VERY nice. I wanted them to take care of the RV registration as wells they say they are glad to do this FOR you but when I ask I was told that all I had to do was drive there myself. I do not get all my mail on time. My bank statements are a month or two behind and I was given a DumbDumb sucker in my package once. Cute. I don't understand what is going on there but rude people do not have ANY place working at a business such as this. I am moving mine elsewhere. read more

we are new to start fulltime rv'ing, we are from calif. and like alot of people in calif. we want to get out of this state, i was born and raise in calif. have have seen it going down the drain, high taxes, gas, everything, we started the move everything to south dakota for we can retire. we chose americans mailbox, so we made it a trip and drove in oct.2021 and started the process of changing our cars to south dakota we got our driver license, it was great getting our driver license the same day, we stayed at there campground, it was ok but they could use some grass and trees, be nice if they had a store to buy supplies, special shout out to shawen, he handle out vehicle registration, he did a fantastic job and very professional, anyways looking forward to returning soon read more

Be very careful! They know nothing! These people & South Dakota at Americas "Male" Box & South Dakota Drivers License agency don't have a clue as to what documents a woman needs for a South Dakota drivers license. I have made 2 very long trips with 10 forms of ID...valid state drivers license with photo, valid state ID with photo, social security card, birth certificate, SD hotel receipt, 2 pieces of mail, marriage license for current & previous marriages, death certificate for deceased first husband & now they tell me I need divorce documents from my first marriage. He's been dead 25 years! Do I dig him up & take him to the court house to sign divorce papers? Do they need a swab of my shit to run a DNA analysis?....My current husband got his SD DL with only 3 of 4 required documents! read more

Used to be great in 2013 but now a nightmare - they updated website and been nothing but trouble since . Shame as otherwise great facility just the technical IT side sucks. read more

Americas Way RV park - pass this one by. Very overpriced for what you don't get. Sites all back in, very small, open your door and about touch your neighbor. No picnic tables, no fire rings, outdoor use not encouraged. Has WiFi but for the most part does not work. Cable TV, four channels, your RV antenna with get 4X as many. No trees or cover, spaces to snall. NO discounts for membrs. Mail services just OK. read more