While on our road trip our car broke down and they were able to get us right in and immediately…read morefound the problem! They were extremely personable and made us feel very welcome. They did a great job explaining our options and helped us get the fastest and best solution so we could get back on the road. I would highly recommend! If you are from St. Louis and stranded in Rapid City this is the place for you!

If you want to be given a Quote and then have it double or triple for no reason other than they…read morefelt like it. Then please bring your vehicle here. Was given a quote of about 180 for an A/C service then after bringing it in the quote tripled because of labor they didn't account for when I originally called. As in 4 plus out of labor on what should have been a 30 minute job. DO NOT GO HERE UNDER ANY CIRCUMSTANCE THERE ARE OTHER MERCEDES AND BMW TECHS IN THE BLACK HILLS AREA.

The wash was very good and the guy who sprayed down the front of the vehicle was super nice and…read morescrubbed the bugs off the vehicle But the guy at the booth was not very helpful He was so concerned with selling us a membership that he was annoying We do t live here so why would we buy one and he didn't listen Then he left during our transaction to help another car that just drove up He should have finished with us

Zero stars for supposedly being open at 8am instead they opened up at 820am. Also the worker told…read moreme to wait until they finished setting everything up.

For those using the self wash stations Beware!, they put blue dye in their soap brush chemicals…read more Since the brush hose leaked out about as much that came through the end It not only dyed my hands blue but my $80 pair of pants! Great waste of money and time. They also overcharge, $18 for 10 minutes!

Everything was super good! Vacuums worked great and tunnel wash was good! I would leave 5 stars but…read morethe tunnel wash didn't get the back hatch of my van very well, keep in mind its a white van and desperately needed a wash. I definitely recommend Super Clean Tunnel Wash!!!

Excellent pre-service before we even got into the car wash. The price is well worth it.read more

I visited Super Clean Tunnel Wash expecting a quick, thorough clean, but the outcome was…read moredisappointing from the start. The entrance signage was confusing, and the pricing tiers weren't clearly explained, which made it hard to know what I was paying for versus what I was actually getting. The line management was chaotic. Cars were stacking up with no staff directing traffic, so people were cutting in and others were backing up into the street. It felt unsafe and disorganized, which is not what you want when you're trapped in a narrow lane. At the pay kiosk, the screen lagged and the options weren't clear. I selected a mid-tier wash that supposedly included a wheel scrub and spot-free rinse, but the receipt didn't list those features, and there was no attendant around to verify or adjust anything. Inside the tunnel, several brushes didn't seem to make proper contact with my car, especially along the lower panels and rear hatch. The pre-soak was brief, and the wheel cleaner barely sprayed the passenger side, which defeats the purpose of a premium add-on. By the time I exited, the car was still visibly dirty. There were soap residue streaks on the windows, bug splatter on the front bumper, and a dusty film left on the rear. The wheels looked untouched, and the tires had uneven shine like the applicator skipped sections. The vacuums and self-serve area didn't make up for it. Several vacuum stations had weak suction, a few hoses were torn, and trash bins were overflowing. The microfiber towels were either out of stock or damp and grimy, which is not sanitary. Customer service was the most frustrating part. I tried to find someone to ask about a rewash guarantee, but the lone attendant seemed rushed and dismissive. I was told to "go through again if you want," but the line was long and no one offered a code or any assistance. For the price, the value just isn't there. I can get a better wash at smaller, locally run places where the equipment is maintained and staff actually check results. Paying extra for "spot-free" and "wheel scrub" means nothing if those steps aren't performed properly. Facilities upkeep needs serious attention. The lot had puddles and slick spots, the mat cleaners were out of order, and several signs were faded or peeling. These details add up and reflect a lack of care in the overall operation. I won't be returning based on this visit. If Super Clean Tunnel Wash wants to earn back customers, they need clearer pricing, working equipment, attentive staff, and a straightforward rewash policy that's actually honored. Until then, I can't recommend this location.