Good morning my husband made an appointment yesterday for my car a Tire Rotation . Also he wanted a tire inspection for his vehicle as well. Carlos one of the Representatives Greeted us with a warm smile and gesture " Good morning what can I do for you folks today"? He took the time helped and explained to both of us our concerns and Safety. (My husband commute alot. )My Husband happily purchased 4 New tires and decided on an upgrade . Great Price better Value. Thank you Carlos . Then Antonio came over and explained that my car was ready , No problems "You're good to go ". What great service !This establishment has a GReat team . Now that's what Im talking about ! read more

America's Tire - Carlos! - Tires Near Me - Pittsburg, California

Ran into a situation would rather not make public. Can Corp contact me please. Much appreciated Hi Lynn, the link wouldn't work it took me to the last review I made. You can dm thru here or call my cell listed on the account. Thanks read more

Went in to have ALL MY TIRES CHECKED. Waited an hour. They found a nail in one. Fixed it. Drive down the street to get my oil changed and thankfully they checked all my tires as a courtesy and unbeknownst to me two of my tires on the R side were at a dangerous PSI. One tire was at 50 PSI and the other 60PSI when they're suppose to be at 35PSI!! I called to speak to manger here and he said oh no my guys checked all tires I said no they didn't. He kept arguing with me when I told him how did they check them if directly after I go get them checked at the oil change place and they informed me the dangerous PSI they were at. They told me you're lucky you didn't hit a pothole and wonder why your tire popped bc of how high the PSI was. Instead of the manager taking accountability he tried to say no my guys checked all tires. NO THEY DIDN'T IF THEY DID MY TIRES WOULD NOT HAVE BEEN AT THAT PSI IMMEDIATELY LEAVING YOU. BEWARE! Update to customer care response: I don't have time to sit here and type in your URL to have you look into this further. My appt was today 9:15am look it up and find the details. read more

To whom it may concern, I visited your establishment approximately one hour ago. I believe I was a victim of fraudulent practices. One of my vehicle's tires was flat. I was informed that the tire was irreparably damaged and required complete replacement at a cost of $220. Subsequently, I visited another service center on Railroad, where the tire was successfully repaired for $15. read more

I'm really disappointed with my experience. I scheduled an appointment to have my tire fixed, expecting that my time would be respected. At check-in, I was told my car would be ready by 11:51 AM. However, it's now 12:30 PM and my vehicle hasn't even been looked at yet. What's the point of making an appointment if it doesn't actually reserve time for your service? To make matters worse, I was then told I would need to wait another 45 minutes--again, despite having an appointment. I completely understand that things can get busy, but there should be better communication and more realistic time estimates. This experience felt very disorganized and frustrating. I hope they improve their scheduling process because this was a major inconvenience. read more

Easy appointment making, clean , comfortable waiting room. Great customer service as well.

I have been buying my tires from America's Tire for years. I always have a good experience!

I want to say Thank you to Tony and the Team!! My husband and I went for a simple task of vacuuming our car and grab some milk for my son to have a yummy strawberry shake! We finished vacuuming the car and left to get our milk but we left with an unwanted gift of a huge bolt in our tire! We drove over to Americas Tire and received help from Tony!! He was absolutely amazing! He let us know, our front tires were just not even safe to drive with even if they removed the bolt, which is something I noticed once we pulled up (they were pretty bald). He helped with the price since this was not in our budget as we had just spent a ton of money on our Grandbaby's bday He made it possible for us to get the two tires we needed and to get back on the road safe! 10 stars for Tony!! read more

I had an appointment at 11:30 AM, was checked in my 11:15 AM... It's 12:25 PM and they just started repairing my flat tire. Not only is that poor customer service, I question why we make an appointment if they can't honor the time? Although I am not happy it took them an hour and a half to repair one flat tire, they did repair it read more

Before visiting this store I read the reviews and was looking forward to great service! The past reviews have to be fake reviews. They have Terrible customer service in this location. I came in on Monday; no cars in the parking lot, no vehicles in their garage. Completely empty expect for at least 5 to 6 employees who never greeted me. I waited in the lobby while the first associate was on the phone (understandable but not even a "hi one sec"?) it took a man(who doesn't even work there) who needed a signature from the manager to ask to assist me. And it's not like the employees in the garage can't see me... it's huge glass windows. They saw me and decided i wait because they want to dab each other up and be on their cellphones. I now understand why this store was empty and not packed like Pittsburg Tires across the street. They suck. Attached is what he quoted me for 1 tire... a lot cheaper from any tire place I've been to but too bad for them I took this photo and went Big Brand tires next to Jack in the box so they can match the price and provide me excellent customer service! read more

America's Tire - Useless assistant manager - Tires Near Me - Pittsburg, California

Every time k go here l, they make me feel like a valued customer. From the counter person to the one that serviced my car, they maintained a friendly but professional demeanor. Everyone was friendly and they always take the time to explain everything. They didn't try to sell me anything, so both service I've had on my cars were free (rotation). This is the only place I will get my cars serviced. Highly recommend. read more

Amazing service! Robert was super helpful, friendly, and informative. Answered my questions with patience and gave very helpful recommendations. Really appreciated the extra care and attention..it made the whole process really easy. The service was real quick and efficient. Highly recommend this location! read more

Young professionals men working tirelessly with your tirea asking you about concerns. They make sure the quality of their works they are Americas tire professionals value their job read more

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Great service, very practical. I have used them several times and I am very satisfied. Good job!

Value: 10/10 quality: 10/10 service: 3/5 ever since new employees came in and Michael M. Went to go manage the Walnut Creek store, service here has been mediocre. I will continue to buy from America's Tire bc I've been getting tires and service here for my cars for what feels like a lifetime. ASK to speak to Nick or Justin or Thomas... they're very nice and supportive though. ps... when you get air in your tires, whoever is usually doing it - is always nice... that's it. thank you. read more

The service is something I have never experienced before, I was treated with such respect, being a woman and going into any sort of automotive location, I always have to be on guard for unfair treatment. Not here. I will be returning for all the services they offer. read more

I had a wonderful experience at America's Tire today. The staff is exceptional. Very polite and speedy. David went above and beyond to contact Michelin on my behalf following a Good Faith Credit and did so before I even arrived for my appointment. Prices cannot be beat and they price match. I probably could have matched the installed the price but I didn't need to after all the money the team helped me save. They are honest salesmen. They could have easily upsold me a higher tier tire (the OEM tires Michelin Premier LTX) or even extra services, but did not recommend them over the set I got (Michelin Defender 2). Service with a smile with absolutely everyone I interacted with and even the professionalism on the phone was unmatched. Thank you both, David and Adriel. I will see you all for the included balances and rotations and to make sure my tires last me the full 80k treadlife. read more

America's Tire - Speedy and courteous service and unbeatable prices by the America's Tire team on my '22 Highlander. - Tires Near Me - Pittsburg, California

I made an appointment on line for my husband to being in my car today as it had a screw in the tire. We have had this issue before, on other cars thru the years, and knew where the screw was that this was fixable. When my husband brought the car in they said tire was not fixable and a new tire was 300 plus dollars to replace. He said he would think about and took tire to Costco where they looked and said yes it is fixable and were able to do within the hour. They have fixed my tire and calibrated it and we are now driving on this tire as we knew we should be able to. read more

Great Staff and excellent Service. Went to get one tire repaired and found put it was severly worn and separating. Bought 4 vrand new great tires installed and took less then 2 houea. This is the greatest place to mee all your tire needs. 10 Stars here. read more

Been to a couple of different America's Tire, always encountered good service even when it's busy. This one has a spot to lineup on the side where they can check your tire pressure. Pretty cool, got my questions asks and had my tires checked because of a light. Thanks! read more

They beat the quote I got from elsewhere by $4. Not bad. They have a large waiting area, nice and air-conditioned, clean and neat, playing 80s/90s music. There's a window into the shop that gives a clear view so you can see the entire process. I didn't have to wait long for them to take in my car. They also have wifi so you can work while you wait. It was a fast process organised process, enough to call it a good experience and come back when I need my tires changed again. read more

It's a new store with a new manager named Brandon. He runs the location professionally and efficiently. More importantly he is honest and humble. I witnessed 5 customer interactions during my visit and as a 25 year sales veteran can say that Brandon was exceptional during each one. One of which was initially hostile but he was cool, mannered and the customer was smiling as he left. He has earned my business and it will be the only place I go for tires as along as I live in the area. read more

America's Tire - Interior - Tires Near Me - Pittsburg, California

I made an appointment online last night for today morning. I arrived at the location maybe 15-20 minutes early and I parked my vehicle right at the front of this location's main door. I haven't even gotten out the vehicle and I saw a gentleman by the name of Jared, walking towards my vehicle. I got out the vehicle, received a greeting from Jared, and asked me if I made an appointment, which I confirmed that I did. He asked me for the time, asked me what brought me to their location. I needed one of my tires patched and also decided to get my tires rotated. Jared obtained my information and we walked inside the building. He found my information in their data base, confirmed everything I needed that day, I paid my fee. I handed my keys and Jared told me to hang tight and they will work on the vehicle right then since I am already there (even though I was still early for my appointment time). That encounter probably lasted about five minutes. Less than 1/2 hour, maybe about 25 minutes, my name was called and I was done. A different employee, who was also cordial and pleasant, handed me my key. I am very impressed of the customer service of this location. I felt that the employees I interacted with are very professional, they seem to value their job, and are really pleasant people. I have been to the location in Concord, and they are nice there, too. But this location really made a huge impact with me when Jared came to me right after I parked my vehicle so I could be taken care of. I felt that I was valued as a customer, even though that it was my first time coming to this location. I will be coming here from now on as this location have won my business. Thank you again for the great service earlier today, Jared read more

Thank you to American tires taken care my mother in law car thanks to Jerry for his crew take of the care I really appreciate the guys did. Come see us guys again when I need something again read more

Always accommodating best pricing! The guys are always very nice and will price match if you ask.

Update: Still my favorite company. I've saved so much money from this company and I'm truly grateful. I've visited the Brentwood, Pittsburg, Concord, and Tracy location and every store has excellent customer service. The Technicians work hard and fast, & should slow down One thing I'd recommend is that managers invest in buying and requiring the Technicians to wear knee pads. Thank you for always being efficient and kind. read more

Great service! I was greeted at the door by Johny who got me in/out in less than 30-mins for a tire patch no appt (tuesday early afternoon). Will definitely be back in the future for any tire needs! read more

This store has the best staff ever!!! My first time coming here, Tyrone gave me different options for my spare tire, and it was something that I really appreciate. He was very easy to talk to, very friendly, and very nice. It's like I was talking to a family member who knows tires. Same thing with Gerry. My second time coming here, it was this afternoon and I had my tire's valve damaged. Instead of forcing me to buy a replacement tire, Gerry let me know that valves can be replaced, and he offered and got the valve replaced/fixed right away. He didn't force me to buy because it's not needed. Gerry was very respectful and was excellent in customer service. The other staff inside the service area were so good at what they do. They really know about tires, they are so professional, and I'm glad I went there for my tires. For all your tire needs, please come to America's Tire in Railroad, Pittsburg!!! read more

First time using their service and it was very pleasant Jared was excellent at customer service, fast and efficient and very welcoming. Also David and Thomas worked on my tire and they were excellent, efficient, kind and knowledgeable. The place is very clean and modern and easy to wait 20 minutes to get your tires fixed . I would recommend this place because of my good experience. Dawood read more

First of all, I am a fan of America's Tire and choose this company over competitors. I don't know wassup with the other review, but my experience is the complete opposite. Within 1 minute of pulling up, an attendant came out and checked what was wrong with my tire - got a flat. Being late in the day, I wasn't expecting to be serviced today. I've been to other locations near me - Antioch & Brentwood, but they are way too busy. I was able to get all my tires replaced in under 45 minutes! The service was great and speedy. Come here for fast and quality service. Better yet, don't - I don't wanna wait hella long to get service. People are definitely sleeping on this spot. read more

We just had our front end repaired, and decided we needed to new tires. Went to 3 different places for quotes. America's Tires was the BEST! Very friendly. Helpful and considerate! Also, very prompt! I highly recommend them read more

I went in to fix my flat tire. They provided quick services so I can get back to the road. Staffs are friendly and professional.

This review is a little late but America's Tire did me a solid. My front right tire was losing air and I found a screw in it. It was the week of Xmas and I called the place that I normally go to schedule the flat repair and an oil change. I thought since they did the repair free, I would throw them some business. I was told that I would have to come back in two weeks because everyone was out for the Holidays!!!!!! I hesitantly asked if I did not include the oil change if they would do the flat repair. He begrudgingly said to come by but it would be a very long wait. Keep in mind, I have bought 3 sets of tires over the last 3 years from this other place. I was recommended America's Tire. I made an appointment online in the middle of the night and showed up for my appointment the same morning. They were very busy since it was the week of Xmas and also had some folks call out sick but they still did my repair in an hour and 20 which is not bad since I made the appointment hours before. Thank you America's Tire for saving the day. On top of that, it was free. I will be back for my next set of Tires. read more

My car takes a 19" rim and a run flat tire. The manager tried to sell me a 20" rim he had in stock with non run flat tires. When I denied to spend $2800 I asked for air in my flat tire to drive a short distance home. After walking outside I could see through the window he called his guys inside as the all randomly looked in my direction. Then one of the techs came outside and said he will not put air in the tire because it was a risk. When I asked him to remove it from the car and access if it would take air on the machine he refused again. After asking the manager as a courtesy to help me he did the same. Terrible customer service at this location. The manager is controlling and not interested in helping the customer. DO NOT GO TO THIS LOCATION THEY ARE NOT HONEST PEOPLE read more

I've had good luck at all America's Tire outlets, but this one in particular is great. They are very friendly, very helpful, they do good work and they're not quite as crowded as some of the other ones around here. Also, they have a pretty decent size parking lot compared to some of the other ones. I would definitely recommend for your tire needs. read more

Has anyone been patched up at this location? There's been 4 occasions in the past year where my family asked for patch work and the techs come up with excuses that the holes are too big. Even for a nail last year, tech said they had to replace tires. Didn't have the option to opt out. We keep giving them a shot, but I think they push sales. Will try Les Schwab next time. read more

I've been going here for years, even when they were in Antioch. They've never tried to sell me the most expensive tires, they let me know the prices on different brands and let me choose what I can afford. Then when I get a nail in my tire, they fix it free with no hassle. The service is excellent and the people that work there are great. I won't go anywhere else for tires. read more

Derrick assisted me by taking my phone call I had about my upcoming apt all the way up until check out the next day! Very attentive, communicative and I feel was knowledgeable in the product. Thanks for your help! read more

Nick is amazzzzzzzing cant thank him enough for always going above and beyond best service makes me feel like friends/fam. Thank you again

Took my SUV in today to get a nail removed. After the tire was removed the crew discovered additional leak and the tire couldn't be repaired. The crew then tried to use my spare and then discovered my spare tired couldn't be used due to it not being the right tire. Brandon then stated to me that I needed another tire and he stated we have a replacement for you and it will only take 30 minutes. The crew was done in 20 minutes. Thank you Brandon and the crew for your exceptional customer service! Will definitely be back to purchase tires. read more