I called 4 repair shops for a printer repair. I was told the same thing by each shop - I need to…read moreget a new printer. John was helpful via text and inquired about error messages, the life of my printer, etc. I appreciated the honest feedback and quick replies, allowing me to just get a new printer instead of paying more for a repair than a new printer would cost.

I know this will be hard to believe but I wanted to upgrade my HP laptop from 4g to 8g and after I…read morereceived the compatible Ram in the mail I realized after I started to do it myself it was beyond my skill level. I went online and found gotopcrepairs and sent an email at around 530 am on a Saturday morning to see if they could help. I picked this company as it is the same city I reside and I try to support the local business community. I was shocked to receive a reply email an hour later at 6:30 am asking me a few questions about the upgrade. John was great and to make a long story short, I dropped off the laptop at 9 am and picked it up (with the work completed) and I was back to my house by 1030 am. Everything was done professionally and my laptop which I am using now could not be running better. Honestly, I felt guilty at the price seeing that it was a weekend and done on short notice. So if you need work done on your computer call gotopcrepairs you will not regret it.

Nice guys who are plenty smart, but they do not have an adequate repair bench for complex computer…read moreproblems, and they don't do a great job of listening to customers. Additionally, they are not diligent enough in diagnosis. The result in my case was that I paid them $50 diagnostic fee without actually receiving a diagnostic and with them asking me to buy RAM so they could test out my computer with new RAM (because they didn't have sufficient parts on hand). I would go to this shop to buy a PC or for basic support. I would not go to this shop for support on truly complex PC problems. I brought in a home-built PC with stability issues. I didn't have the time or interchangable parts to diagnose the PC myself, but needed it diagnosed and fixed as I used it for statistical analysis work. I ran the guy who checked me in through the steps I had taken (chkdisk and related), but he did not take adequate notes at check in. As a result, they held on to my computer for two weeks running the same checks. As I found this out, I informed the other guy who ran diagnosis on the computer I had completed all these checks. At this point, he insisted I needed to buy RAM so the computer shop could evaluate the issue with new RAM. This is a very strange request. Any shop worth it's own salt should have the interchangable parts and testing bench necessary to diagnose things without requiring the customer buy parts for the shop to do so. As he had been telling me inaccuracies about my hardware such as (1) MB can't handle the RAM I have in it because it is wrong speed (MB can handle it, it just has to be set to OC in bios) and (2) that my RAM was only 16 gb (wrong, it is clearly 4 sticks of 8 gb per stick), I decided to take the computer to a big box tech store nearby (who also failed to diagnose correctly). Upon pickup, the guys at the shop told me they believed I had a failed graphics card and RAM issue. I ended up doing the diagnosis myself a month later when my time freed up and figured out that I had (1) a corrupt windows install, and (2) a corrupted bios that was causing very strange MB behavior. I replaced no parts, just did a clean bios flash and a clean install of Windows. I am writing this review on the exact same PC, same parts, completely stable. However, I am sore that I paid $50 bucks and lost my home desktop for several weeks for nothing, and that I then solved the issue in about 2 days of my own work.

Great service at a very reasonable fee. Took my laptop in thinking it had a major issue. They got…read moreback letting me know it is due to a broken charger and charged me a very reasonable fee for their service. Appreciate it!

Always there to help and provide aplus service and or re sell. Tony knows his copiers and how to…read morefix them

I have a canon all-in-one printer that would not print. In fact, it would not even pull the paper…read moreinto the printer. I took it to Ken at A-Cal Copiers, Inc. in billerica. They diagnose my problem quickly and repaired it for me. Very friendly and great service. Ken, the service engineer, did a great job.

Excellent service and very professional. I appreciated how he explained things and provided…read morereasonable options.

Non working pc. Paid $176. for diagnostic, replacement power supply (original tested and working)…read more Wakefield Computer Hospital was unable to repair...

Wang PC is simply the best. I know that this will sound like…read morean ad. It is not. But Martin is simply incredible. One of my PCs dies every year or two and Martin always saves me. I run a large, very complex digital, pro tools based music studio. We're talking multiple SSDs, HDs, outboard equipment, interfaces, controllers . About 20TBs or more of critical data, both internal and external. This time my c :drive completely died. No system restore or other options possible. He somehow was able to basically clone a large dead SSD to the point that I was able to be back up and running in just a day or two. The man can do anything with a computer. Anything. If I didn't have him throughout these years, I don't know what I would've done. Call Martin and Erickson, his assistant. You won't regret it.

WangPC was very responsible, cordial, and professional. They delivered on my service request and…read moreexpectations. They are also very accessible, right off the Boston Marathon route down from BC, heading into Newtown. Sadly, WangPc was not able to solve my problem --no fault of their own---but because I couldn't remember the computer password to access the hard drive, yet my company wasn't gonna pay for the repair since I already had an alternative. I just wanted to get my data off. In the end, I chose not to ride back and forth another 17 miles, 3x --go home, find pwd in my agenda, wait for repair, ride back to pick it. Otherwise, I appreciate WangPC great customer service and availability!!

Running a globally disbursed financial network is a challenging task... We needed a Tech partner…read morewho was on point and ready to deliver regardless of the time or location. All IT was the only solution we found that could meet our needs. Because of them, we have scaled our company 1100% in the 1st two years alone. I couldn't have ever found a better IT services partner. Their owner speaks the straight truth and tells you exactly what you need regardless of whether you like it or not, and I certainly respect that.

The service quality is excellent and they're also fast at attending request, which is appreciable…read more I would definitely tell my friends about them. I had a problem with our server at home and they were very helpful in finding a solution. I appreciate the work they did!

I brought my computer to be looked at because it was not working properly. They explained in detail…read morewhat was needed and gave me options. All fixed now! Great service and very affordable! Will definitely be a returning customer!

I will trust Erick with any of my future needs after his quick (one day!) fix to a nagging WiFi…read moreproblem with my laptop. Promises made... and delivered!

I have brought broken laptops to Erick at Reading PC Repair twice. Both times Erick diagnosed the…read moreissues quickly and explained everything clearly, providing options for how to proceed. I have full confidence in Erick's expertise and highly recommend this local business for all your computer needs.