I just got new windows for my home today (2/16/26) and this company did an amazing job. Chris &…read moreBecca Pounds (owners) kept me informed of my window installation process and installation date. Their installation team did a great job; was very professional and made my window installation a seamless process. Their prices was within my budget and my windows are beautiful!!!

The owners were very nice and involved in every aspect. They communicated thoroughly throughout the…read moreentire process. They did the job on time and the crew was very polite and friendly. We did have one hiccup with two of our windows made too big by the manufacturer. The owners got them reordered and installed quickly. All in all a solid experience and I would recommend them.

Let's be honest, any major project, no matter what company you deal with, is going to have some…read morehiccups. I had 30+ windows installed by Clarity - Arturo did a great job. Sales Manager Bill Merlyn stood by the work and made things right. James Huffman followed up and took care of me above and beyond my expectations. James put the cherry on top of a company you can rely on to meet your expectations. Don't be foolish by doing business with a lesser company. Clarity lives up to its expectations. Thanks again James!

Arturo did a great job! On time, worked hard- explained installation well, answered all our…read morequestions!

Rhonda and Dan were great. Replaced all the windows on our house last year and everything still…read morelooks like it did when it was installed. Very happy with their work.

We just had Pro 1 put all new windows in our house and WOW do they all look fantastic! The crew…read morewas done in a few hours, they were very friendly, answered all our questions and concerns, and left the house cleaner than they found it! Can't say enough good about them! Thanks so much Rhonda and her crew.

I went into this project confident and well-informed after watching the company's educational…read morevideos and relying on their expertise. The products and installation were generally professional, but important gaps only surfaced once decisions became final -- when flexibility was gone and costs shifted to me. For context, this project included a bedroom patio door, a side entry door, and replacement windows. This review isn't about bad intent. It's about where education and expert confidence end -- and where homeowners need to slow down and verify assumptions. The videos genuinely help level up homeowners. They explain terminology and common pitfalls and make the process feel clear. Where that education can fall short is when theory meets real-world constraints. Understanding products at a high level doesn't guarantee those choices will translate cleanly once manufacturing begins. The first gap I encountered involved usability. I replaced wood doors with fiberglass doors and assumed hanging blinds would be straightforward. I later learned fiberglass doors with foam cores don't provide the same structural support as solid wood, and traditional blind mounting can be risky unless planned around limited wood blocking. By the time this became clear, the doors were already ordered. Internal blinds would have been the safest solution, but that decision must be made before manufacturing. After raising the issue, I learned internal-blind glass units were available, but only in double pane -- not triple pane -- and without laminated options. I would have been paying to move from triple pane to double pane to solve a usability issue that hadn't been discussed earlier. I declined. The issue wasn't that tradeoffs exist -- it was how late they became visible. Another issue surfaced during installation. An existing storm door was removed, and I learned mid-install it would not be reinstalled. That had not been discussed during sales or measurement. The lesson for me: if something matters, confirm it explicitly before installation begins. Install day is where risk largely shifts to the homeowner. After the crew left, I noticed drywall damage, sealant contacting finished surfaces, debris inside and out, a damaged sprinkler head where materials were staged, and cigarette butts in the yard. Some items were addressed later; others required additional time and expense. The patio door also required adjustment and still does not open and close cleanly. I was told the next step may involve shaving material off the door -- an example of how fixes can escalate once installation is complete. My primary concern for the bedroom patio door was security and sound. Based on that, I was advised to go with triple pane. Living with the result, sound performance has not met my expectations. Laminated glass, which was not discussed during sales, is generally considered superior for both sound and security. After raising concerns, I learned the manufacturer does not publish specific sound performance ratings for its door assemblies. The recommendation appears to have been based on industry convention rather than product-specific testing. When I revisited the issue, the recommendation was affirmed and third-party solutions were suggested. When performance isn't clearly tested or measured, it becomes difficult to know whether the product was the best fit -- or whether the outcome simply falls short. If I were starting over, I would validate real-world usability early, confirm important details in writing, treat the measurement appointment as the last true decision point, ask what is tested versus conventional, and actively inspect install day before the crew leaves. The videos and guidance are helpful, but they don't replace pressure-testing assumptions before decisions harden. If nothing else, I hope this review helps turn a private loss into public wisdom for the next homeowner navigating this process.

Eric was as really helpful! I needed windows for a flip and instead of upselling me, Eric was…read morehonest and helpful. I will be calling them back for more work in the future.

They performed and outstanding job with excellent quality of windows. They have vinyl and aluminum…read morewith double or triple pane glass and their own installers. They offer financing and no money down upfront so this protects the consumer as well. No contract laborers to point t he finger at. This is the place if you want quality windows and doors. Their customer service is good too. You won't go wrong picking this company. They do a great job and guarantee their work, as well as take care of the homeowners home. They cover everything and clean up nice. You have to get a quote!

They installed quality windows 10 years ago and stands by their limetime warrenty which came in…read morehandy this year

Extremely impressed by the level of service and quality of work! Ronnie helped replace my front…read moredoor with a new one taking care of replacing the existing frame, installing door, hardware, and new trim work. I was worried we would run into issues since I have an older home but Ronnie walked me through the process and confirmed the finishing details were to my liking. He was thorough in fine tuning door lock and caulking all the new trim. He even brought his own cleaning supplies to make sure my porch was cleaner than when he arrived. Great overall service and the final product looked sleek and professional. Also, the price was right. Will be reaching out for them to do my windows here soon!

Thanks to all the positive reviews, I decided to purchase a new front door from Brennan…read moreEnterprises. It took about 12 weeks to come in, but it was well worth the wait. Everyone I dealt with, from the manager to the installers was professional and courteous. I'm very pleased.

I just had them replace my exterior siding and they did an excellent job. Knowledgeable owner,…read moreresponsive team and very high quality work

Quality of work and price were very good. The workers were very professional. The work was done…read moreon a timely basis

I bought 3 picture windows and 12 single and hung combination windows. I contacted BTH (Beat the…read moreHeat) windows a few days after they installed my windows about two windows that were difficult to open. The owner was quick to respond to my email but a little slow to send someone out. They adjusted the window. It was smoother but not where it should be since it was a new window but I was fine with it. Fast forward to the 48 down to the 17 degree weather, I noticed a good stream of cold air coming out the side gaps in the window. I emailed the owner and he promptly responded. He came out and said that he couldn't feel the cold air. I asked for his installer to come out. He said that he could feel a little bit of the draft. I put a string that was suspended in the air to a metal clip. It was obvious then that there was a draft coming out of those windows. A few weeks later, the owner, head installer and the Alside window company's Territory Manager came out. I used a pipe cleaner to demonstrate that the air has a path from the outside to the inside of the window. I also used a leaf blower to demonstrate that the air was coming from outside to inside the house. It was about 70 degrees and not windy so I had to use the leaf blower. The Alside territory manager stated that what I showed him was not what the industry uses and is NOT accepted methods. He kept saying that windows will let in some air and that the window is mechanically sound. I never claimed that the windows wasn't mechanically sound, I claimed that the window design is faulty and lets in a good amount of air. We went back and forth and I got tired of being told that there is no draft that can be felt, I just told them to leave. I told them that I'm extremely frustrated, angry and NOT happy with these windows. The BTH owner did try to come up with solutions but as I've told them many times, it's a flaw in the design of the window. They said that they'd order and install brand new sashes. I had to ask them what they were. After they told me, I told them that it's not the sashes that are the problem. It's the gap between the bottom window and the sash where the felt is not filling the gap. I wanted to get all of my downstairs windows replaced with picture windows. I was told that a bedroom can't have picture windows because of the city code so there goes 3 windows. I have 3 other windows that are downstairs that I wanted to replace with picture windows. The Alside rep mentioned to the BTH owner to just replace them but the BTH owner wasn't agreeing to that idea. In the end of this meeting, we agreed that BTH will come back to install some additional felt around the windows. This is a TEMPORARY fix and will hold as long as the felt hasn't been crushed. I can't emphasize enough to stay away from BTH! The owner and his installer and really nice people and I have nothing against them, but the Alside windows that they carry are inefficient with little support from Alside. Buy from another window company and window manufacturer that supports their customers after the sale!! My windows have a tilt latch. There is a gap near the tilt latch that is a part of the window track. This is where the air is coming in from.

From the owner: We're an experienced window installation company that works with honesty and professionalism to…read moremake sure Coppell, TX, is well lit.