I couldn't possibly say more than " the experience was excellent from start to receipt. ordering…read morewas made simple, communication on questions was quick and thorough. can't beat the pricing and customer service , "just can't ". I dealt with Cheryl and she was fantastic and very helpful and knowledgeable. When I received my item, the packaging was very well done and so professional. My item was exactly what I was hoping for and the sizing, which I trusted Cheryl on, is perfect. Just so very happy.

I went into JR Dunn this morning, WOW, the new remodel n renovated store is just gorgeous!…read moreI did not go into buy anything.I went in to have a link taken out of my Cartier watch. They are so helpful so professional and friendly , especially Michelle , she's terrific and I don't remember the woman's name who took care of my watch but she was lovely! They're jewelry is just gorgeous , and I would highly recommend JR DUNN to anyone looking for something simple or something big and it's a great location , easy parking!

After checking yelp reviews for a jeweler I came to USA Jewelers to have a ring repaired. They…read moredefinitely lived up to the previous reviews Dave and Kelly were not only a pleasure to work with but their work is outstanding I love my ring and now feel secure that I will not worry about losing it

After walking into a few other places first, my now fiancé decided to work with Deep and Dave to…read morecustom make my engagement ring (which is 100% perfect and I get so many compliments on it). They do free cleanings on my jewelry every time I come in and they are without a doubt the most honest and talented jewelers in the business. I don't think any other store would have been able to work with my boyfriend at the same level of attention or the same price or quality as what he got. We are super happy and this is now my go to place for jewelry for nice events or gifts!!

The couple who runs this shop are so lovely. Very welcoming and excellent customer service. They…read moregot my old watch running again, and it looks great. The price was just right. I peeked around at their jewelry cases and they have some beautiful pieces, both new and vintage. I'll definitely be back. TY

Lovvvve this place! Excellent customer service does, indeed, still exist! Super nice and…read moreprofessional staff! I am a new and permanent client!!

Amazing customer service. Judith personally helped me with my grandfather's timepiece. I was served…read morecoffee and a biscuit while I waited. Everyone is very nice, professional, and helpful. The service is very reasonable. Highly recommend!

Above and beyond!…read more osef and Joseph are true masters of their craft. Their attention to detail and precision in every repair and restoration is genuinely impressive. They took the time to explain the work needed and delivered results that exceeded expectations. My watch now looks and functions like new. Highly recommend them to anyone looking for trustworthy and skilled watchmakers.

A nice holiday brunch a lovely buffet , a fancy car scene and a very pleasant morning at this…read morebeautiful jewelry venue with a huge fish tank to start off the holiday weekend .

Hands down it's an excellent store! Aubrey was amazing…read morefixing my jewelry It's the place to buy or sell jewelry! I strongly recommend it

Amazing great wonderful great tour knowledgeable great for everyone…read more5 stars great place convenient location

Jose gave us a great tour of the fish tanks! Impressive! My kids enjoyed seeing all the fish.read more

Highly recommend! I lost my husband several years ago and I had been thinking about having his ring…read moreremade. They worked with my ideas and created a design for both a ring and a necklace. I love both and I'm so happy with the finished product. The entire staff is wonderful. They walked me through the process, very fair price and in a timely manner. Good people, honest prices. Don't hesitate to go there.

We bought our wedding rings at Precious Jewelers and it was a fantastic idea. We had visited…read morenumerous stores looking for a good price and quality, and I'm so glad we found them. The customer service was very kind, and they were able to get our rings ready very quickly, considering our wedding was just around the corner. I 100% recommend them.

I have been into Class Jewelers several times for various services. I needed replacement batteries…read morefor my watches and I met the new owner, Nouman. A very pleasant experience, secure location and friendly staff.

I had a really good experience today at Class Jewelers in Deerfield Mall. My favorite ring kept…read moreflipping over. Kangie saw that I was on a walker, so she opened the door for me. I was expecting to pay a fortune to have the ring sized, but Kangie put a ring guard on it. Now it fits perfectly. And for only $21. Thank you Class Jewelers and Kanjie.

I brought my ring there to be sized. They told me that it might not be perfect because it was going…read moreto be sized more than two sizes larger and had a precious detail in it. When I got the ring back, it was perfect! Thank you, I will be back.

Great professional service. Sean responded to an inquiry on Yelp and guided me through the entire…read moreprocess. I stopped by to adjust a loose stone on my wife's ring and the polite lady who took care of me, made sure the ring never left my side. We will happily return to this store!

Excellent customer service - honest and capable salespeople. Rich Finlinson has an encyclopedic…read moreknowledge of fine watches and I look forward to doing business with him again and again.

No communication. Shipped them a watch early April, using their packaging after being quoted a…read moreminimum of $1300. It's MIL 90th bday so ok! We do it. Radio silence. Send email Radio silence Husband calls. They have no trace of said watch. Pls provide tracking. Dig out receipt for shipping on May 27 It was received April 10! What is the deal? Beware, and prepared to chase them especially if there is no money in it for them! This watch was unfortunately a dupe, but they could have emailed me that info when they first received it and knew that. THANK YOU FOR THE RUN AROUND