We came here for a tour with a local Scout troop. The tour was nice. It didn't feel rushed, but I…read morealso feel like they didn't provide a lot of stuff for the young kids to be interested in. It was mostly 'here's where X department works' and answering a lot of silly questions from the group. They did, however, get a few forensic fingerprint people come to show how they are able to get fingerprints & even let the kids use some kits to lift their own fingerprints. That was definitely the highlight of the trip for sure. So, if you are coming for a tour, I'd say don't expect any life changing events or information to come your way. Instead, just a surface level walkthrough. It is what it is.

My experience with the Police Department was extremely disappointing. In my opinion, one of the…read moreofficers, who appeared to be a senior officer, conducted herself in an unprofessional and aggressive manner. Before her sergeant arrived, she was leaning on my vehicle and looking through my purse, while acting as though the vehicle was hers to control. Although I was only a passenger and was ultimately cleared with no record or issues on file, she continued to speak to me in a verbally aggressive and intimidating manner. After I respectfully asked her not to speak to me further, she continued the interaction in what I perceived to be a harassing and confrontational way. I felt that she was abusing her authority rather than treating me with professionalism and respect. This was my personal experience with the Police Department, and I believe members of the public deserve to be treated fairly, respectfully, and without unnecessary intimidation.

I had an issue regarding work. And the officers and front desk officer were nice and cooperative…read more They helped me quickly and called me back a few times to help to confirm information. Was quick and friendly.

Our 14-year-old relative is a chronic runaway and substance user -- a child who has already been in…read moretreatment and placed on psychiatric holds. Despite this, the level of urgency and accountability from this department to locate and protect her has been severely lacking. The efforts to track down minors being exploited or supplied with hard drugs appear almost nonexistent. Even if a teen has a history of running away or substance use, the effort to find and protect them must still be made. It should never be dismissed simply because "she'll leave again." Every child deserves to be treated as someone worth saving -- every single time. This is not just one family's tragedy -- it's a community crisis. Teenagers are being targeted, lured, and trafficked while families are left begging for help. Our streets must be safer. We need consistent patrols, stronger follow-up on missing minors, and genuine collaboration with families before another child disappears.

Sent: Sun, Jan 24, 2021 at 7:58 AM…read more Subject: Final draft  Sunday 1-23-21 Fw: Knock knock burglary   theft ring active in Sylmar CA  1-15-2021 at 2:41pm and suspect came back on Thursday 1-21-2021. https://ring.com/share/f60609b6-9a3c-401c-8e55-53a69aea4b7a https://ring.com/share/a0494887-6e73-40d9-854b-8c1e7667a567 Please click on links above, and please click on links below to see the distinct mannerisms described below. Thank you all for the great team work. Banged on metal security screen door two times.  I opened door. Guy was looking around the whole time on my property and could not stop scratching the inside on both of his arms the whole time. Incident happened on Friday 1-15-21 at 2:41pm. Suspect saw water hose and said, can I get water to wash my hands?" I said ok no problem. Guy said is Sharon here? I said there is no Sharon here, you have the wrong house. He did not proceed up street East ward. He left back the way he came as he did not want to go in front of door bell ring camera. My neighbor caught the same guy checking things out six days later on 1-21-21. I believe a crime was about to be committed and I am a reasonable and prudent tax paying citizen. Please be aware as this guy is actively casing homes. May be part of a crew. Close to Sylmar Library in California USA .  https://ring.com/share/f60609b6-9a3c-401c-8e55-53a69aea4b7a https://ring.com/share/a0494887-6e73-40d9-854b-8c1e7667a567 Please click on the links above to see videos. Thank you .

Never had any legal or traffic infractions here. I am only yelping Mission Hills Police Station,…read morebecause back in the days, my mom would have me use a special Atm card of hers to get money for her sometime at the ATM inside the station. It was a convenient way of getting money out her bank, rather than going all the way on the other side of the city to handle a transaction. Officers are nice here and helpful in helping whatever you need.

Great Officers Don't Blame them…read moreIt's Our Stupid Mayor What a Moron! These Officers Care

Even though they are open, they do not answer their phones. Voicemails are never answered. The…read moreblinding incompetence of the personnel is a huge disappointment.

Thank you for doing a wonderful job keeping the street safe while all of us get to work on our…read morebikes at our complex and hire good services to come to our community and protect our community. Thank you to their family and friends and protecting our community and serving it extremely knowledgeable and highly intelligently I appreciate their service thank you so much.

I'm a bail agent working on a Sunday morning get LOCKED IN an ticketed by an officer named…read moreGutierrez, J #36816 I am sitting here trapped crying I worked all night I'm on no sleep it's a Sunday the gate was open. I hate people like this I've been coming to this station ten years I left a good review before that will be gone after this. Update: it's now been over 30 minutes !!!!!! He had plenty of time to TICKET me for parking ten minutes Update: he comes opens gate and smiles at me "your vehicle almost got towed" classy

CANADY is a lazy cop - people write reviews for tickets yeah sure no I'm here cause he made 3…read moremistakes on my ticket how sloppy are you? Had the court fix them but sheeesh. Should get better training before heading out on patrol ( waste of time ) literally go do service calls or paper work (took him 1 week left before my court date to even enter the information) so he's slow.... Overall I should submit a complaint to CSUN PD but there all friends there what would be the point I'd have to go a step above but not worth it :)

Wish i could giv3 0 stars Csun police are a bunch of cold hearted humans pretending to be cops ,…read morethey drive around at knight looking for parked cars with expired tags to tow them in the night instead of protecting our community, i wasn't driving or on campus they came to my home and towed my car parked in front of my home , so they are basically meter maids with no honor , I live close to csun and had a group of men vandalizing my building I called 911 and got no help no one showed up now I know why there busy looking for expired plates because they can make money there , they don't care about stopping ppl stealing or vandalizing because the crooks have no money and there scared of them , there looking for the poor blue collared workers like us because we make money and can be penalized, I lost all respect for csun police and that is sad for me to say because I have always backed the blue , now I know why everyone hates the police , I am a single dad with a sick child and they really put me in a bad spot , I was working on getting the tags and the csun campus police drove by my house saw my park3d car and stopped put his emergency lights on and called for backup so they could take my car so they cam extort money from me. But they won't come if ppl are stealing and vandalizing, but God forbid your tags are a few months late because they will hit the sirens ro come take your car

Officer Mejia was really nice and helped escort me to a safe place one evening when my coolant hose…read moreripped apart. Great guy!

I went yesterday for a car seat installation and had a great experience. I will be making a second…read moreappointment to get our car seat installed for our other car. The two most important things to know is that the car seat installation is free and you need to call to make an appointment. You can install the car seat yourself ahead of time and then have them check or have assistance from start to finish. When you arrive try to park in a spot where no one is next to the side of the car that you want the car seat installed on. What I appreciated the most as a first time Mom is that this wasn't just a car seat install. There was so much helpful and important information shared with me that I wouldn't have gotten had I decided to install on my own. Plus, most car seat installations are not correct so this gives me such a piece of mind to know that my baby will be safe.

Came in for live scan fingerprints for a job that is NOT within police dept. I walk in and front…read moredesk worker Herrera #10540 was horrible with customer service. I come in and he says my appointment was canceled as a joke.Obvious trying to impress his female co worker. He then asks for my id. I come in for fingerprints and asks me if I have ever gone to jail ? First of all he has no right to ask those kind of questions. Then asks what do I do for work where do I live. What highschool did I go too. Where is this job located at ? I felt like it was questioning by police for an arrest honestly. Horrible experience. I don't know why my job decided to make business with the police to do finger prints.

If you're dealing with some dingy municipality that's still working with 1800's technology and you…read morehave to get fingerprinted with ink and paper the San Fernando Police Department can get it done. $25 and 20 minutes and then you can rejoin the modern world.

Officers were friendly and understanding on a humane level. First and last time being arrested and…read moreit was tough but easy if that makes sense.

Goodjob on povolosky was a fast process got me out fast and was very helpful.............read more

They are straight to the point but that's the only good thing about them. They're very dismissive…read moreand have a "it's your problem" attitude when you try to ask them for advice and help with the traffic division. You're better off just going to the court or DMV for help, don't even bother here.

Was at Hazeltine Park when I was assaulted and was run down and nearly killed by a man and his…read moregetaway driver girlfriend but I was able to grab the drivers purse which had all the IDs needed for an arrest. Within an hour my wife, who doesn't even speak English was able to find all the socials for the criminal which we turned into the police. I kept calling "Detective" Velazquez but her response was always I haven't gotten around to it. The next time I called back she was happy to inform me that she RETURNED the purse to the driver. To which I reiterated that the driver was the one who tried to kill me. She said she would "look into it." 6 months later I received a letter saying the case was closed because they had no leads. Incompetent and lazy. People don't trust and dislike police because of cops like these.