Fat ass officer was rude, did not have urgency to help us. We asked a simply question and he responded with an attitude like we were forcing him to work. read more

My brother was lost and is a schizophrenic patient. He was around our home area, and a wonderful person was able to get him connected to us and called the police station as he told them he was lost. My mom arrived to the scene but needs a translator as she does not speak English. I would have preferred to pick him up and tried talking to the police on the phone but they refused to speak. They have him going to a hospital or something related without telling us. They need to learn better communication as we have no idea which hospital he could be going, and now his medications will once again be changed. Our previous experiences were well though, just disappointed in the LAPD system for not communicating at all this time. read more

On 3/27 Officer Damus #44230 and Officer Bonilla #43272 assisted my daughter and myself in locating and releasing her stolen 4runner back to her. They were exceptionally professional and kind. We had an airtag in the car that was showing locations. They worked with her and made an effort to track it down. This was after the officer at the front desk was gaslighting her that it was probably towed (had a police report done earlier in different area) and that it was a very low priority. She also watched him be super rude to a lady in front of her. But these two officers saved the day and were so great to work with and is why we are giving a 5 star review. Thanks guys - you rock!!! read more

I can't remember if his name was officer Barbu (I'm so sorry for butchering your name bro) But he was really fit, looks like a body builder, blue eyes blond hair looks like he can get any man or woman he wants. We were pulled over because of an issue with the plates on a car we were selling in a big blue suv. That guy is a class act. Neither him or his partners harassed us or treated us differently because we were black. They didn't come to the car with their hands on their guns like they were scared of us. Seriously. We all know what the elephant in the room is when it comes to cops and us people and it's not always the best. It's scary. He was extremely respectful and educated us on what the problem was. He was calm. He communicated. He listened to our responses. No ego, no antagonizing, just being a decent human being. When you look like me and you're stopped by the cops you never know if you're going to make it home. Officers like him is what makes the world a safer place in more ways than one. I'm sorry I butchered your name, but thanks for being who you are. And I hope the whole department is a reflection of your great example. Thanks again. read more

my mom got robbed at gunpoint in December. The robbers stole her keys that night and came back for the car 2 weeks ago. Police took a few days to get our car back even though BMW had the location. Anyway they found the car, refused to do finger prints or even try to find the guys butwe easily got the car back with no issues. Robbers came back again yesterday morning & stole the car AGAIN! My mom and I were on the phone with the police for AN HOUR AND A HALF just trying to get them to answer the phone so BMW could verify we filed a report so they could start tracking it. They told us within 30 minutes they will have a location. I followed up from the hours of 1:30pm- 6pm, left multiple voicemails, NO ONE CALLED BACK! This morning we found out my brother has a tracker on the car (he didn't know the car got stolen until today) we go to the address and the car isnt there but theres a garage so we call the detective and he says he cant do anything since he needs a warrant to check that property but sees the car is impounded. We get to jons tow or something and they say we need to pay damn near $400. I called police explaining we would've picked up the car but no one called us to tell us the car was found like they said they would but we ended up paying. THEN we find out west hills was the one that towed the car! So they didnt even check their system like i asked to see WHO SAID THEY CAN TOW MY CAR WITHOUT MY PERMISSION! Everyone was extremely rude and very careless. My mom was held at gunpoint, car got robbed, they keep letting it happen, and WE HAD TO PAY FOR SOMETHING WE DID NOT CHOOSE! DEFUND TF OUT OF THEM! read more

For longer than I can remember the reason given for poor service has been staffing shortages and overwhelming workload. Well here's the truth about why LAPD Topanga doesn't answer their phone: the ringer is turned off. In 20 minutes of redials they could not answer their phone yet in 1 minute West Valley station answered both their phone and my question. According to a Watch Commander at Topanga the ringer is turned off because he can hear it at his desk in the back of an adjoining room. So that's one of the reasons why they don't answer the phone. They have their calls rollover to voicemail and seem to find that a more acceptable alternative to good service. And when I walked up to the desk they really don't seem to care much. Not unprofessional or impolite but clearly not interested in a citizen perspective. Too bad there is no alternative when we need police. read more

My tax paying dollars hard at work- I went here on 4/23/24 around 5 pm ish to file a police report for possible assult. And two officers were sitting at the front desk. No opening greeting or how can I help you to set the tone. I had to start talking. Both officers proceeded to glasslight me, said my story was changing regarding the details of my possible assult, and tagged teamed me too. One officer wasn't listening to the details, interrupting me, was dismissive, and I said so. He flew off the handle, got up out of his chair to approach me, got in my face and yelled "I will not have you come in here and tell me I am not doing my job". That's a tell, rude, and confrontational. The other officer sat in his chair and observed the reaction on my face while the other ripped into me. The first rude officer yelled condescendingly to come back tomorrow to speak with a detective, and they don't know what their schedule is, and to "write my problem down in a notebook like I was going to do anyways for my lawsuit". Excuse me..? Not going back any time soon. Rude and intentional scare tactics to discourage me from filing a report, was obvious. I couldn't leave quick enough in one piece. Abort. The officers acted pretty much how I thought they would before I went in. Pathetically predictable. I drove to the Reseda police station and was treated with respect. The officer I spoke with was calm and consulted a detective. Received an answer right away. Much better customer service, active listening skills, and community relations. Epic fail Topanga station. Unhappiness. read more

Horrible police station horrible , sorry guys but I have been involved in an incident in west hills where the police accused me of being part of the problem house when I was completely innocent then they tried to intimidate me and tell me I wasnt allowed to park where I parked because it annoyed the neighbors: I was assaulted by a crazy neighbor who y also kicked my car and the police refused to help and treated me like the criminal ; just dismissing my claims : they didn't seem the least bit interested in helping me and instead tried using intimidation factors to deny me my basic rights : lazy, overpaid , arrogant , dangerous , sorry but it's the truth . GOODNIGHT read more

It was terrible! I go there to report elder abuse and this tall Asian cop, probably Korean, gave this look like, "What the hell do you want me to do about it?" Then he asked who was the victim and like why didn't I just call the cops when it happened. I didn't find out about the attack until 6 days later. Anyways, he said just go online to report it. He never told me what website to report to either. I just said ,"okay." And I just left and googled it myself. What an ass! read more

I've experienced and met some wonderful offi ers from this division. However, Officer Lin is awful and the type of officer that gives police a bad reputation. He doesn't protect or serve. He is aggressive and rude and makes it clear that he doesn't want to help people. You should put him in the back office, not in front of people who need help. read more

Officer Maldonado at the front desk laughed at me when I said someone is pretending to be a police officer and calling me and threatening to rape my son. He kept playing with his phone, chewing gum and laughing and asking "what do you want us to do about it, sounds like a problem that you shouldn't bother us with, just block the number, we don't do these things, there is NOTHING we can do to help you" I told him this is an open investigation and I would like to speak to someone who can help me further, he laughed again and said "there is no one here. Who did you talk to? I don't know anyone who handles something like this, sorry we can't help you." Just leaned sideways into his chair, smirked , looked at his phone , chewed gum and told me no one is here for me to talk to and that LAPD don't handle , rape, death threats and impersonation of an officer. Not until I asked his name and asked to speak to his watch commander Sargent Gomez, he pointed me to a different desk, and immediately walked away. There armany brave and honorable men and women who serve our community.... Officer Maldonado is a disgrace to the good name of every man and woman who rink their lives for us every single day. It's officers like him that give cops a bad image. read more

I was assaulted in a grocery store, got the guys license plate. But nothing ever happened to him. Beware and stay safe. Happened back in feb 2020 Topanga Police station was no help, actually I don't even know why I called the police. That was my first mistake. Truly this station has showed me how police don't care about you. I have videos of the perpetrator, and his car. Oh and multiple witnesses. Thanks LAPD for nothing read more

Lost my passport with my social security card inside. I was frantic looking for it as I had an appt at the DMV for my real ID card which I was late for. There was a knock on my door as I was rummaging through trash cans. There stood two very nice-looking police officers. One had my passport in his hand and asked me if it was mine. I about fell over!!! The officer said the postal carrier had seen it on the ground and gave it to the officers. How lucky can a girl get? I was needless to say dumb-founded and thanked them profusely. Police officers are the greatest, and our Topanga Division is one of the best there is. Thank you again officers for all you do to keep us safe! :-) read more

Worst ever! Took over two hours just to get license plate report stolen.. screw this place. They don't care!

Very friendly and helpful dealing with identity theft with Bank of America where someone jacked both my kids savings accounts. Hope they catch these assholes. read more

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I went on vacation in Hawaii, and on the last day there I received a text message from the dog sitter that my dog had escaped. I was horrified by the news especially since the sitter is off of Sherman Way a super busy street. My mind went to some very dark places when I didn't know where she was. Luckily I had her chipped and I did receive a phone call from the humane society, that she was turned in. I remember at the time wishing that I could thank the kind person who found her and took her to a safe place. Imagine my surprise when I saw on my Facebook feed my dog being followed by Officer Dinse and his partner Officer Vidal down a side street off of Topanga Canyon Road. These two brave and kind officers not only saved my dog's life, but they even stopped traffic so she wouldn't be run over. I will forever be grateful for their rescue of my beloved Jewel. read more

Always courteous. They are not my direct department, but come in to my work everyday. Like everyone there are nice people and total eff wads. Topanga division and west valley division are always welcome to let me help them in my little place of work. read more

I got pulled over on a Friday afternoon (8/19/12), heading north on Owensmouth, just past Sherman Way. I borrowed my niece's Prius from my brother, and didn't notice the registration expired in May. It's been a very long time since I've gotten pulled over, probably more than several years ago. And I've been driving since I was 16 in 1976. This has to be the most "pleasant" and fastest experience ever, that I've had from being pulled over by Police Officers!!! They're usually in a neutral or somewhat bad mood, and they tend to take a very long time. Officer Colotto and his partner were noticeably in a friendly and "light & easy" mood, which I've never have experienced from police in general. I was very pleasantly surprised! And I was even more surprised & stoked when they just gave me warning, instead of the usual long drawn-out issuing of a ticket!!! KUDOS to Officer Colotto and his partner for their discretion & demeanor - ALL Law Enforcement personnel should exude the high quality of "service" that these Officers exemplified!!! AAA+ read more

With tears of appreciation and such respect I want to thank Sgt. Sadeh and Hall and all the others who helped us this past Saturday with everything!! We were in such a stressful situation with our brother and our dog. Not only did police provide safety and security they provided answers and helped us find our dog!! We called and they came. With all the negative news going on lately our situation could have escalated to something really awful. Yet these officers were trained to respond with kindness and were trained to de escalate. They helped provide water and they showed nothing but Love. Thank you thank you thank you! You have really shown what a good team of cops can do for a community, and not only your community but for all of south CA. Thank you! read more

The people who work here are a class act. They are nice, caring, and know what to do. read more

Topanga Station - Police Departments Near Me - Los Angeles, California

I want to Personally thank Senior Lead Officer Jose Moreno, Senior Lead Officer Jennifer Poepke also Senior Lead officer Duc Dao. They helped me remove a trespasser out of our premises. They showed professionalism and integrity to the highest extent in the whole process. The Topanga division has been incredible and these officers need to be thanked more frequently for their hard work and their service to our communities. When I first called in, I was feeling scared, helpless and frustrated. Once the officers arrived, I instantly felt safe, at ease and secured that the situation was under control. I cannot express my gratitude for these true heroes, sometimes people forget how heroic these officers are. We should treat them with the highest level of respect and always listen to them. At the end of the day they are the ones who keep us and our loved ones safe. read more

I needed to file a report on a stolen package taken from my front door to submit to UPS to file a claim. (I m sure this happens a lot during holiday time). I did not know this station existed til I yelped it. Officer Tallakson was friendly and helpful. Reading the reviews of LAPD I thought it was going to be an ordeal, but actually was quick and painless. The whole process took about 15 minutes...granted it was 2 pm on a Thursday. I learned this location is fairly new, about 5 to 6 years old. The officers at desk were constantly answering phones and helping people who walked up to desk (3 to 4 pple in my 15 minutes). I believe that our LAPD does a great job. Just be patient and kind to them since they go through so much during the course of work. If you have a good attitude, it should reflect back. Thanks LAPD, Topanga division. read more

This review is based solely on an incident that happened today, however I have much appreciation for the LAPD and for the staff at the Topanga Division. This morning I was at Jack In The Box on Topanga Canyon and observed a young woman across the street. It was raining, and she appeared to be intoxicated or having some type of psychological issues, as she was talking to the light post and then removed her shoes and lay down in the street... in the rain. I phoned Topanga Station and after the description of what I saw they connected me with a 911 dispatcher. An operator answered within 15 seconds and after the description again, they said they would send and officer. No more than 3 minutes had passed when I heard sirens and could see the car approaching from the north, with lights flashing and sirens blaring, they pulled up and I directed them to the location she had since moved to. At that moment another police vehicle approached from the south, again with lights and sirens, and followed the first car. About 10 minutes had passed and then one of the patrol units (the second on scene) came back to my location and said that they had found her and that she appeared to possibly be suffering from some type of toxic ingestion, and the first car rushed her to the hospital themselves. They told me that after hearing she was laying in the street they were concerned that she may get hit by a vehicle due to the rain and the early morning Sunday traffic. I hope the young lady recovers. So, kudos to the responding officers for Protecting and Serving this person in distress!! You have a hard job... and anything WE can do to help you do it, we should be doing. -Aaron read more

4 years ago when i was 16 I ran away from home a week after my dad beat me to the point where i walked with a limp and my arms was swollen and bleeding. I eventually returned home without having anywhere to go and since my parents reported me as a missing person they took me to this station so I can be considered found. A young officer asked my parents if he could talk to me for a second and took me to the side. For a split second i felt safe enough to tell the officer when my dad did. I saw my parents faces go pale. Unfortunately instead of the officer asking If was ok or making sure I felt safe returning home or asking why I ran away from home he decided to lecture me about how he saw kids like me when he went to high school and they're nothing but low life criminals now who are a bunch of drug addicts going in and out of prison. I just burst into tears and ran out. To this day I won't forget that awful experience. read more

One of the sergeants is a complete jerk!!! Spoke about other cops in front of us and other peeps!!!! When he left my home the other police had to apologize for him and said he is terrible to work with!!!!! We even asked him when a call came in on his radio for an 18yr old male overdose if it my my son!!! He never looked a his radio or made a call...he just Said no it's not!!!! Now mind you it's 0830 on a Sunday morning!!! We found out a few hours later from another cop that it was my son!!!! The corruption in this department is horrific, when you have to answer to sergeants that don't uphold the serve and protect order!!!!! April 19, 2020 read more

Barbu and Iniguez thank you so much for your help! You can tell they both love their job and they care for others. You guys are amazing!

Filed a formal complaint with the LAPD and of course nothing came of it. So sad this is where our hard earned tax dollars go down the drain.

My younger cousin was missing, so we filed a critical missing person's report...critical because he has disabilities and has been hospitalized for suicidal ideation a and attempt, and not only did they not look for him, but they did not even put it in as a critical missing person. For critical missing, they have to call the parent with updates as well as pick them up when/if they are found in a near by town. My cousin was cited in Venice beach and yet they didn't pick him up meaning nothing showed up in the system, meaning they couldn't be bothered to put the paperwork in. Topanga division is the worst! They rarely even answer the phone...I've called late at night to report noise and not only did the noise never stop but they never showed up. In EVERY way....they are the laziest most incompetent department of LAPD! Van Nuys division on the other hand, AMAAAAZING!!!! read more

Worse police station I have ever been to in my entire life. They are not supportive seems like it's organized for the victim to be phased out and fail. Be careful with these officers I can't speak for all but the few I came in contact with left me startled at their behavior. read more

I can't thank Officer Dinse enough for helping to resolve an issue with my neighbor. He was a great listener and had demonstrated some incredible people skills. I am truly impressed with the community relations at this station. Thank you, thank you! read more

The LAPD helicopter has been flying above my neighborhood for over an hour now, I work from home and this is starting to become very annoying due to the extreme amount of noise that the helicopter produces as it roams very low above our community. I called the Topanga Division to file a complaint about the level of noise and I also advised that it was causing me to lose my focus on my work priorities and they lady who answered the phone said, "Oh-Well!" Are you kidding me, Oh-well!? Thanks for not taking our work life into consideration. read more

Very helpful and very nice. Filed a report on a hit and run. Officer Magana made sure I was taken care of. I wouldn't hesitate to come back here for any local law enforcement needs. read more

Ok so the wait here is crazy! They have one officer helping everyone but they really go out of their way to give you information.

Very professional staff. Administrative assistants manage all of your inquiries in a timely manner and provide contacts of the department staff for any questions. Pleasure dealing with such a professional organization. read more

Officer Suarez is a great officer and amazing person. He was unbelievable with kids and gave them a great advise when they were in the police station.Keep up the good job officer...! read more

Horrible service. The officers here don't care! They have a very bad attitude. Call a different station. And they rarely answer the phone call. read more

Some of the officers here are really nice. Some of the officers/staff have an indifferent attitude to questions that really does not help a citizen when trying to resolve an issue or have an understanding what to do. THANK GOD there is a free and open restroom here. read more

I go in there to file a police report regarding a stolen phone (literally the easiest case to solve ever...the person who stole my phone used an email account that was still logged on to send emails of my personal information to HIMSELF, not only that the idiot ordered an uber after hacking into my PayPal and the uber account notified me on my personal phone that someone tried to order an uber on the stolen phone; so I basically hand them a case that's already solved) yet they said since I got the uber alert when I was driving to Bakersfield, I had to report it to Bakersfield PD....well the phone was stolen in Canoga Park by some old broke idiot named Juan Monarrez and they don't want to do anything about it. Talk about lazy...even when I was telling the police officer the whole story he wouldn't look me in the eyes, really? Where's the sympathy? Or at least pretend like you give a rats ass...tax dollars shouldn't go to people like this, they should be used to take care of actual human beings who want to serve the community. I have never been so disappointed in the LAPD in my whole life, I can't believe I actually wanted to become an officer at some point. I'm glad I didn't because I can't stand working with people who have no integrity or honor. read more

This police station has a few crew to accommodate everyone today but Mr. Martin saw me in tears and immediately called me and helped me out, i felt he went above and beyond, and felt he has a good heart. Thank you so much Mr. Martin. God bless you. read more

I never thought I'd find myself in the position of writing a review for the Topanga Police but the day had finally come. Yesterday someone stole my car at 5:15 am. I had worked late and fell asleep at my store. I woke up and heard a car come into the parking lot and suddenly heard my car ignition and when I looked outside I saw my car driving away !!! I immediately called 911 and they dispatched a unit to my shop. Within 20 minutes officer Avila and his partner were at my shop. They said they heard the dispatch as it was coming in and were patrolling the area. To my amazement they were able to recover my vehicle by 7:00 am !!! GOOD JOB!!!! Later on that day I was so tired and worn out from the events of that day that again I fell asleep at my store. I awoke at 3:00 am and looked out at the parking lot. THEY STOLE MY CAR AGAIN !!!!! Never in my wildest dreams had I ever imagined my car would ever be stolen and certainly not 2 days in a row !!!! Needless to say the whole day I've been very restless and unable to concentrate on work and thinking that's the last I'll ever see of my car. Well I was wrong. At 1:00 pm I got a call from the police asking if I had reported my car stolen. Of course I said. I asked how did they find it. They told me my car had LoJack and it told them the coordinates of where it was. Not only did they find it but they got the person driving it as well !!! My car is nothing fancy and it's 25 years old with almost 700,000 miles on it and when I bought it they never told me it had LoJack. All the contents that were in my car were gone and I'm guessing the thief threw them all out but I'm grateful the get my car back. Thank you to all our fine men and women in blue !!!! read more