This is NOT a five star review but they always hide the bad reviews, if I could put zero stars I…read morewould. All my first fish tank I got from PetSmart passed from a sickness called the "fish ick" I came to petco to hopefully get a better result, and of course I was mistaken. All the fish are loaded in tanks full of 30 of them at a time and all the tanks are connected, fish ick is REAL and it killed all my fish, they do NOT care about their fish and sell them even though they have a literal disease. Do not buy fish from here. Or PetSmart Overall, do not buy fish from here go to a store that's meant just for fish.

manager on duty wouldn't sell me a bearded dragon even th I was buying the set up I've been all…read moreacross the us trying to find one and finally found one I want and get told they won't sell it to me cause I don't have pictures of a set up she was a prick about it as well need to lay off the burgers

I have been in the store a few times and everyone has always been very helpful and nice. If you…read morelove Reptiles like I do particularly snakes they have a nice selection. They also have supplies and food for other kinds of animals as well. I highly recommend! You will not find a better selection of exotic animals in the area.

I purchased a hamster from this store and during the third night of owning it, I had to watch it…read moreslowly die. The next morning when I was able to contact the store, I was informed that they neglected to give the baby hamsters medicine for wet tail, a completely treatable disease. Half of the litter died because they had gotten relaxed with their hamster care. I was able to receive a refund, but nothing can erase the trauma of having to watch the poor little thing suffer and slowly die for hours.

This business knows how to do their jobs, I would recommend them to anyone with any kind of…read moreanimals. I have used their in house grooming , also bought many fish and animal products from them. All the folks that work here are very helpful and understanding.

We came here to support the Tuscaloosa Metro Animal Shelter mobile adoption…read more The store is extremely clean. They are relatively new, so there are not yet stocked with small reptiles or animals. But they had a good selection. If dog food, leashes, and cat and dog toys. People who work here are very friendly and helpful If I lived closer, this would be my go-to pet shop.

Super expensive but besides that good items for a stinky dog. They only do military discounts on…read morethe last Tuesday of the month. What kind of BS is that? A terrible owner of the business! Shame on you!

I ordered from website, all items said available for same day delivery. 2/5 items were delivered. I…read morecalled customer service and the store in Northport to say that if I had been told before delivery that items were out of stock, I would have cancelled the entire order. I had ordered a hamster cage, ball, water bottle, food, and bedding and the bedding and bottle were delivered. I had to pay shipping and have a tip to driver. I called trying to say that I would gladly pay for more expensive food and cage (in stock) if it could be delivered same day without fee since I had already paid those fees for items that were the most important. THE CAGE! I was basically told nothing could be done and to shop at Pet Smart and/or Pet Supplies. Told by the 2nd person on the phone from direct store contact that I should purchase e from someone else! NEVER IN MY LIFE has a store told me to shop elsewhere, but believe me... I WILL NEVER shop from Pet Supermarket again! Oh, the email that my items were cancelled came after the email saying items were delivered and driver saying only 2 items delivered!

Best pet store in Florence AL. Employees are knowledgeable and helpful; groomers are excellent!!read more

From the owner: Your neighborhood Pet Supplies Plus has everything you need for your furry, scaly and feathery…read morefriends. Our shelves are stocked with the right products, including a wide selection of natural and made in the USA products. Easily find all their favorites at prices you love, whether you shop with us in store or online using free curbside pickup or same-day delivery. As the nation's largest independent pet store with 600 locations and counting, we make shopping local simple.

This is NOT a five star review but they always hide the bad reviews, if I could put zero stars I…read morewould. All the fish are on the back wall loaded in tanks full of 30 of them at a time and all the tanks are connected, fish ick is REAL and it killed all my fish, they do NOT care if their fish and sell them even though they have a literal disease. Do not buy fish from here. And the lady who sold me my fish was straight up rude to my dad and acted shocked when I said she was weird and rude. Overall, do not buy fish from here go to a store that's meant just for fish.

I have been taking my puppy to PetSmart for grooming since I got him. The groomers have never been…read morethe friendliest, but it's convenient to my work. The last visit they informed me that he does not like to get his nails clipped, but they never told me that they would no longer groom him. I tried to schedule a grooming online as I have done in the past, but I received a message to call the store to make an appointment. I called and was told that my account was inactive, and I was passed to another associate who informed me that they would no longer groom my pet. We did have a conversation on my last visit, but she did not state that he could not return. I will never go to this store for anything ever again. The grooming staff was pretty rude from the beginning and the groomers lack communication skills. I am not the first person this has happened to, a friend of mine told me the groomer made an executive decision not to groom her dog also.

Found what I needed an for a good price. Was easy to get thru the store. No aisles blocked and all…read moreitems were placed neatly on the shelves. Employees are always friendly and helpful. I like shopping here. Keep up the good work.

Really great convenience for my weekly horse feed and basic supplies. Sometimes they are low or out…read moreof the type of feed I need. Staff is mostly friendly and helpful, only one or two employees I avoid. Prices and layout mirror all of the other tractor supply stores I've been to. There are sometimes groups selling things right outside the front door and they're a little too friendly/pushy, so I skip going if I see them and come back another day.

I bought a puppy from Brandi 2 years ago. My dog's name is Nikita .She is a beautiful sibrian…read morehusky and one of the smartest dog I have owned....She is in perfect health and I have had no problems with her..... I live alone and Nikita is my best friend..I am thankful for Brandi cause if not for her I wouldn't have my precious best companion. Thank you Brandi ... DIANA BEll ALA

Mozart joined our family 2 years ago and I couldn't be happier. He is a very healthy husky boy…read morewith no problems. He has been commented on because of his size a big boy at 85 pounds his daddy was 100. When we picked up our boy we were given a tour of the farm and did not see anything disturbing and very clean kennels. I can tell they care for their animals and look forward to finding another family member with them if a rescue isn't found.

Lois treats and loves each cat as if they belonged to her. She shares photos daily and gives…read moreindividual attention to every cat in her care. The condos are large, spacious, and clean. In addition to these amenities, the price is incomparably reasonable!

Sorry to have to stop patronizing this store as it is more convenient for me than any other that…read morecarry's my brand of dog food. I took time and worked hard to get a grooming scheduled which didn't happen. I was not informed until I got to the store with the dog and waited for several minutes that a new policy would prevent them from grooming my dog. I'd had the appt. for two weeks. Very frustrating! Waited in line with other customers while two workers talked on the phone for several minutes.