I have been a customer of jarrells auto repair for many years and my dad before me..I can always…read morecount on them to fix the problem not only in a timely manner but I trust my vehicle when I drive away. They treat me like I'm family and makes me feel valued and respected, thanks so much to Stacey and Aaron and pops.. Taking care of me and my families vehicles and never taking advantage like I've seen many other shops do. You guys always have the right mind set to accommodate your customers and we appreciate it!!!!!

I came from out of state to buy a used car at a Kokomo dealer. I knew nothing about the area and…read morepicked out Jarrell's based on other's reviews. He inspected and evaluated my car and answered all my questions. First rate treatment for a first time customer who they knew would probably never be back. I bought the car with confidence and drove the six hours home without any problems and thank Jarrell's for their assistance!

always willing to work hard to satisfy my my wants/needs. Also doesn't forget me after the sell…read more Extremely friendly staff. Treats customers well.

Bought a Jeep from this group and within 3,000 miles found out it needed a new engine and about…read more$10,000 in repairs. Don't make the same mistake I made. Several reviews seem to say the same thing.

Having your car totaled and suddenly needing to find a replacement is a frustrating experience…read more After narrowing my search to Honda Accord Hybrids, I found a few options around Indianapolis and Greenwood (within about a 25-minute drive). However, one listing at this dealership in Kokomo stood out. Since I didn't have a car and my only option was taking an Uber, I was grateful they were willing to work with me. Kylun Scott was amazing from start to finish. From our first conversation, he responded to my text messages very quickly, answered every question I had, and provided all the information about the car, including the vehicle history and reports. He was knowledgeable, professional, and never made me feel pressured. He even brought the car from Kokomo to Indianapolis so I could take a quick 10-minute test drive before driving it back. That level of customer service was the first sign that this dealership truly values its customers. After comparing the other local options, I decided this was the best car for me. I made the trip to Kokomo, and the team had all of my paperwork prepared in about two hours, making the buying process smooth and efficient. One suggestion for future buyers: if possible, bring a cashier's check instead of a large amount of cash. I ran into a minor inconvenience during the cash verification process. Also, I want to clarify that Kylun was **not** the person who sold me the tire and wheel insurance. That was handled by another supervising agent during the finance process. Based on my experience afterward, I would recommend carefully considering whether you need that coverage. I've called several repair shops around Indianapolis, and none of them accept this particular tire and wheel insurance, so it hasn't been useful for me. Overall, this was a great dealership experience during a stressful time. Kylun Scott went above and beyond, and I highly recommend asking for him if you're shopping for a vehicle. The only downside for me is that the dealership is about an hour away from where I live, so I'll probably have my routine maintenance done closer to home. Other than that, I'm very happy with my purchase and the outstanding customer service I received.

Had warranty work done on my '18 Pilot. Dropped it off early, they started working on it early…read more Sound investigated while it was there, they were great to explain how my individual warranty worked so I didn't come back to a bill I wasn't expecting. Anthony kept in contact so I knew what was going on and the status. Great customer service!

Genuinely wanted to help they were cool to talk to and it felt laid back in general i highly…read morerecommend:)

We have always had a good experience here at Mike Anderson. This last purchase makes our 5th car…read more Don and the crew have always made the process easy and painless. Great company with great people giving us a great experience!

I was always taught to by local. Now that hascome to bite me in the butt. This company hurried the…read morewhole process of buying a car. I was told my car was bad and would need repairs. So i bought one of there jeeps. This has been a problem vehicle aince day one. When i call to get item fixed i was berated by the person on the phone. Well thats what happens when you buy a used vehicle at a buy here pay here. Now im out of a vehicle oh yeah it blew up on the side of the road. And the bank still expect me to pay the remaining balance of the loan......

I would rate less than 1 star. I bought my child a first car and spent 5k 6 months ago. It is a…read morelemon. Replaced body valve more parts now needs a whole new transmission. Check car fax. Car was wrecked before and was not working right after a few months of buy. Dont buy from Sims

A deplorable car lot. The dealer's will tell you anything to sell you a car. And the car will be…read moreable to do a test drive and get you home before blowing up. I purchased a vehicle which after 2 days at home with it, blew a head gasket. The cars they sell are rigged to only last you as long as needed. Don't buy anything from these sleezy car salesmen.

The team at TNT is fantastic! I saw a 2009 HD V Rod on…read moretheir website and called to get additional details. I spoke with Kyle U, who he was very knowledgeable about the bike. I told him I was 200+ miles away in Columbus Ohio and he assured that TNT did plenty of out of state business. His knowledge and professionalism made me feel at ease with the upcoming process. I filled out TNT's credit application and had an approval within 1/2 hour. There was no BS, no gimmicks just here's the rate, monthly payment and down payment needed. I reached out to the local U-Haul in Kokomo and rented a motorcycle carrier one way. Hands down one of the best vehicle shopping experiences ever! The team at TNT is world class! Harold C.

We had been researching similar vehicles for several weeks and were pleasantly surprised when we…read morefound the make and model we wanted at your business that was in the Kelley Blue Book price range. We had some communication with Shyy, who was polite and professional over the phone. We traveled 2 hours to check out the vehicle and met Shyy in person and we were impressed with his forthrightness. When I had questions about the vehicle, he and his supervisor produced documents to back up their position. We left the business with our vehicle and the feeling that we had been treated fairly. I would definitely do business with Button again.

I purchased a vehicle remotely from over 1,000 miles away (I was looking for a rare combination of…read moreoptions). I sent an inquiry over the Internet and Vinessa replied. She was either incompetent or a really bad A.I. robot, I could not tell which. After two non-responsive emails from Vinessa, I gave up and was done. I then got an email from Brian, the sales manager, asking if I got the information I needed. You can imagine my response to Brian. I was then contacted by Ryan Olsen who was my salesman through the rest of the process. Ryan was great. The best car salesman I have ever worked with. Most car salesmen fake caring about you, but Ryan really does care, not only through the sale, but with some issues that came up after the sale. Most dealerships these days try to pressure you or trick you into getting extra cost add-ons that you don't want and don't need. This was not the case with Button. I would be happy to do business with them again, especially if Ryan was my salesman.