He was super nice very friendly. He told us all about the vehicle and did not tell any lies. I…read morewould buy from him again and recommend everyone to check him out before you purchase.

Tony was amazing to work with! He was very straightforward and honest about everything, and he was…read morevery great with communication! He worked with me to find the best possible deal, and I couldn't be happier with how things turned out. I would recommend everyone to work with Tony, and I will spreading praise by word of mouth to my friends and family as well! I would rate higher if I could!

We had been researching similar vehicles for several weeks and were pleasantly surprised when we…read morefound the make and model we wanted at your business that was in the Kelley Blue Book price range. We had some communication with Shyy, who was polite and professional over the phone. We traveled 2 hours to check out the vehicle and met Shyy in person and we were impressed with his forthrightness. When I had questions about the vehicle, he and his supervisor produced documents to back up their position. We left the business with our vehicle and the feeling that we had been treated fairly. I would definitely do business with Button again.

I purchased a vehicle remotely from over 1,000 miles away (I was looking for a rare combination of…read moreoptions). I sent an inquiry over the Internet and Vinessa replied. She was either incompetent or a really bad A.I. robot, I could not tell which. After two non-responsive emails from Vinessa, I gave up and was done. I then got an email from Brian, the sales manager, asking if I got the information I needed. You can imagine my response to Brian. I was then contacted by Ryan Olsen who was my salesman through the rest of the process. Ryan was great. The best car salesman I have ever worked with. Most car salesmen fake caring about you, but Ryan really does care, not only through the sale, but with some issues that came up after the sale. Most dealerships these days try to pressure you or trick you into getting extra cost add-ons that you don't want and don't need. This was not the case with Button. I would be happy to do business with them again, especially if Ryan was my salesman.

Beware of Deceptive Practices…read more Rating: 1/5 I had a terribly disappointing experience at McGonical Buick GMC. The sales team manipulated numbers to make the deal seem more attractive than it actually was. Furthermore, I discovered that their financing options were designed to take advantage of unsuspecting customers through predatory lending practices. I would strongly advise against doing business with this dealership. Their prioritization of profits over people's well-being is appalling. Take your business (and your wallet) elsewhere. Sincerely, And they use African American employees to deal with African American customers to get them comfortable, crooked It's a scam I'll post proof

Disorganized and lack of professionalism. I worked with Jessie from sales and Travis (manager) and…read morehave attached the text exchange screenshots. I wanted to buy their 2019 Lincoln Navigator L for $43k. I told them I can pay cash at what I believe the vehicle to be valued at ($41.5k) which isn't too far off of their valuation. They didn't have a problem with this. I also have the flexibility of trading in my old 2008 Lincoln Navigator L. l've done extensive research and found that they are going for about $8k to $10k. I offer to pay $38k cash plus the trade in which values my car at $5k and means I'd be paying full price for their car. They give me the run around and tell me to take a bunch of pictures of my vehicle when I already gave them the vin and some basic pics. All I asked for was a best case scenario number to see if the trade in is even worth it. After several phone calls and text messages they offer me $2500. Okay I get it, you're not serious and don't want to buy my car. No worries l'll just buy yours cash. But then I caught something. These guys showed me their own comps they ran that my car is worth $9,500. They claimed it was worth $4k and said that's why they were offering $2500 but when I pointed out the comps they were using (see attached) were for a different car (They used the cheaper base model and mine is an L model), they just gaslit me and refused to acknowledge it. Even though it came from their own internal software. You can't make this up. I just get an overall slimy sketchy vibe from this place and would advise anyone interested in being treated fairly to go elsewhere.

Needed to have service work done on my F-150. They quickly diagnosed the problem, obtained the…read morenecessary parts and had me back on the road. This is a great Ford Dealership. Their business thrives on customer service...and it shows.

I used to come here a lot for service. I'm very disappointed at the attitude you have toward the…read morepeople who make your products. Being from a USW and BCTGM union family, I can't support y'all anymore.

On March 23rd of 2023 my family purchased a 2012 Chevy Traverse with 115,000 miles from Adams Auto…read moreGroup in Kokomo, IN. According to our research, the main concern with this model was ensuring the timing chain was replaced at around 70,000-120,000 miles. The vehicle advertised, "BRAND NEW TIMING CHAIN!". We took every bit of money we had, $4,562 and took out a $4,000 loan from a 3rd party to pay a total of $8,562. On July 8th of 23, the vehicle lost all power (reduced power mode) then died. We had it towed to Adams to see what the issue was. Their service department declared it was the timing chain that broke and caused engine damage. They did not charge us and after a couple weeks they said they had "fixed" the bent valves and damage caused by the timing chain, and replaced the timing chain. We received the vehicle back and it had no, "check engine", light on and ran. We discovered the vehicle was leaking about half a quart of oil every other day, but could not find a leak anywhere. I took the vehicle into Adams again to see if they could fix it. They said they were sure they found the issue and needed to drill some kind of hole in a part of the engine to fix it. They charged us $300 for the service. Whatever they did, it didn't fix the issue and still was losing oil somewhere. We religiously made sure to check and add oil accordingly every time before driving the vehicle. On about March 18th, the vehicle lost all power,(reduced power mode) and died the exact same way it did when the, "BRAND NEW!", timing chain broke the first time. A week after towing the vehicle to Adams, they said the vehicle needed a new engine and was, "locked up." They said they found an engine with 105,000 miles on it for $2,000 and they would charge $3,000 for the labor to fix the vehicle. I still owe over $3,000 on the loan. I can not afford that and asked what they could do for me to trade it for something else. They offered to put only, $1,000 towards another purchase. I could not afford any of those options and opted to just have it towed home. On top of everything else, they refused to release my vehicle until I paid a $103 "Diagnostic fee". I asked for a print out of the diagnostic they ran and they were unable to produce it and admitted they didn't do anything but find out the engine wouldn't start. After doing more research, vehicles that have a timing chain break usually need a new engine because the damage done to the valves and other components can never be completely fixed and will eventually cause the engine to lock up from friction. This entire situation arose from either selling a faulty timing chain in the first place or some service error upon installing the timing chain. Please, Beware of this car lot and spending your hard earned money here.

We walked in interested in a mini van for our growing family. Eric quickly asked how we were and…read morehow he could help. The van we were interested in had been sold, but he pointed us towards another which was a new arrival. We loved it and he made getting the loan and the whole process very easy, even for a first time buyer like myself! Great prices and even better customer service. We'll definitely be back!

bought car, is great! Very unique area. Nice people. awesome service. they are very nice people…read more The people give out awesome cars and they don't lie. and they are just so awesome and nice

They lied to us saying we were forced to buy a very expensive warranty in order to secure a loan…read moreonly to find out the loan company never required that. On top of that the warranty company they were working with (for kick backs) is a shady waste of money. The car they sold us lasted 8 months. These people are con men and cheats! Spare yourself, don't but here.

Do not buy from here. I have only put 8K miles on a van and it has been to a shop 3 times. It now…read moreneeds a new engine and the warranty has been used up on all the other problems it has had. The first 2 times it was fixed was by Trent family autos own mechanic, so whatever they did or did not do led to needing a whole engine replacement.

Don't do it to yourself, you WILL regret it.. Me and my wife got a 2013 grand Cherokee from Trent's…read morewith an "extended warranty" not a few months later we went on a vacation to Myrtle beach, it didn't even make it there and the engine blew up in a small town in the mountains... when we got back from vacation eventually (we got a rental) Trent used there mechanic to replace the engine with a rebuilt one, after this, it had a MAJOR gas leak in it, gas poured out while you where putting it in! This was not happening before! Read the reviews, do your research they do not stand behind they're sales