Excellent gymnastics coaches, absolutely piss poor business. My wife and I signed up for the adult gymnastics classes and we absolutely loved it. We were told that the first one was a trial and we had so much fun with the coach, I can't remember his name but he's awesome. The facility is nice and we had a good time so we said we would come back for the second one and officially sign up. Basically they said that for one month it would be $157 and we would need to sign something and I said okay, that was it. We showed up for 3 of the 4 following weeks and then around Thanksgiving we got super busy and we weren't able to make it for a couple of weeks. I'm thinking, damn well we paid for one class that we didn't go to that sucks but it's not the end of the world. We'll just start back in January when we have more time and start going all 4 weeks every month, no big deal. Fast foward to this week, I check my account as I'm out shopping for the holidays and there's another charge from Amplitude for $157. I call them immediately and get no answer, so I leave a message saying that nobody ever expressed to me that I had signed up for some kind of monthly subscription, I was just told it would be $157 for the month and asked if I could please be refunded. It was before open hours so I figured they'd call me back that night and then I'd explain there was a misunderstanding and no big deal we'd get refunded for December and start back in January. Nobody calls me back so I call the next day, and then the next 3 days after that. Calling and leaving a message every single time. One time a lady answered but told me that she wasn't involved with the office department but she'd have the office person call me right back. So a full WEEK goes by and I finally just got a call this morning at 10:30 AM from Amplitude and I'm thinking finally, someone is going to talk to me about this. Tell me why the first thing I hear from this woman on the phone is that I need to grow up and act like an adult who can read. That I signed a binding legal contract to be charged monthly for a gymnastics class and that in that contract it states that there is a 30-day notice if I want to drop the class or else they have the right to keep charging me until the end of time $157 monthly. NOBODY TOLD ME ANY OF THIS IN TO MY FACE ONE TIME. I understand that it might be in the contract but I am a customer and I trusted the business to give me the full information about the situation and AT AMPLITUDE THEY DO NOT CARE IF YOU UNDERSTAND THEIR SYSTEM. The woman that signed me up for the class literally told me "It will be $157 for the full month for both you and your wife, you can sign here and swipe/tap your card." Literally told me nothing else, not that it was a reoccurring payment, not that I needed to let them know BY EMAIL 30 days in advance if I ever plan to stop coming, nothing. I absolutely do not appreciate a local institution doing business this way. This is the kind of thing you would expect from over the phone scam callers and big business corporations trying to trick you into signing up for subscriptions. I have absolutely nothing negative to say about the gymnastics class itself or the coaches, but I will not be coming back simply because of the way that this place runs it business and the way that I was treated by the employee on the phone. I have never been told to grow up and act like an adult, or asked if I can read by employee after a WEEK of me trying to get in touch with the business and sort it out. It's absolutely ridiculous and I hope that all of you make sure you read every word of every thing they make you sign here because I PROMISE they're not going to tell you everything you need to know. Absolutely piss poor business and terrible customer service, so rude and so unprofessional. Completely night and day from the respect and intelligence shown by the coaches. I feel bad that the coaches are being represented as a business in such a shotty, unprofessional, and shady way. read more

My son has hopped through many gymnastics centers over the course of his career. He is now level 9 and we recently moved to AGA and can state with confidence these coaches are great! They are very focused on the development and well being of the gymnasts. I'm very thankful we found this place. My son loves it so far! read more

I'm a little shocked that the owners run a business for kids. They are very unfriendly and if my child didn't love coming here to get some energy out I would never come here. The experience is not welcoming, the vibe is negative, I would also say it's a bit unclean. A bit of advice to the owners, you are taking care of and "mentoring" our children and could step it up. Act like you care and are not just trying to make a buck. People don't just leave their kids in the care of anyone, which is why we won't be coming there anymore. We had a similar experience as one of the other reviewers - showing interest and commenting that my child had talent, yet what are the next steps? There are no next steps. Also to receive an email about fundraising for a new floor is absolutely ridiculous. If you cared about my kid, for sure, yeah I'd throw a couple hundred bucks your way. We are loyal customers who were shown zero respect and as I mentioned before, they are unfriendly. I'd expect more from a business in Alpharetta, where there's a booming economy and a bright community. read more

We've had a couple of our children in Amplitude Gymnastics and while the facility is nice, and the owners seem knowledgeable, the inconsistency in the teaching and the lack of "moving forward" were frustrating. Initially, a young teacher showed a lot of interest in our daughter competing in a couple of years, but that teacher suddenly disappeared and afterwards, there seemed no interest in helping my daughter move beyond some of the slower children in her class. We showed up and did the same things over and over and there was no communication about a "path." My son is also a very active and athletically gifted boy and the experience was very similar. In fact, we were back at the facility for another event a couple of months after stopping and one of the owners remarked how strong and athletic my daughter was and my wife and I were like, "Um yeah. Has been. Where were you? Why didn't anyone care when she was enrolled here?" I would also say that we aren't the kind of parents pushing our children to become great athletes and maybe that's part of the issue. We want our kids to be fit and have fun, and they just didn't have "fun" here. At the "awards" ceremony, the session appeared to be any other daily routine and the "awards" at the end were paper certificates and almost no fan fare. When their friends are doing sports and dance and getting trophies and dressing up onstage to a packed house of adoring parents and friends, you've got to make it more interesting than a smattering of parents sitting on the matt while you call out the child's name. I wish them the best, but I have to say that they lost a couple of really good athletes (and a wad of $$) due to a lack of perceived interest on the part of the facility. read more