We initially set up a road service with the company for repairs. Long story short, I called to cancel the service and asked Mr. Issac to send me an invoice outlining the charges, including the stocking fee for the parts. Issac later called back to inform me that the owner had decided not to charge for the service and expressed interest in setting up an account with us. Unfortunately, this is where the situation took a negative turn. I asked why there was no charge and requested the owner's first name for my notes. Issac refused to provide it, sarcastically asking why I wasn't requesting the last name or their blood type. He then claimed I was being rude and said, "If they're not going to charge, just accept it." He told me to use his name, Issac, and explained that he was representing the company. However, he wasn't the person who decided on the no-charge policy. I tried to explain that my intention was to help put money in his pocket, and if they wanted to set up an account, I didn't see the harm in providing the owner's first name. I even asked for the initial of the owner's name, but Issac simply said, "Just put 'owner,'" before abruptly hanging up on me. I called back, but Issac didn't answer. As the person responsible for setting up accounts, I was left puzzled. If they're still interested in opening an account, why end the conversation so abruptly? All I can say is wow. This kind of interaction doesn't reflect well on the company's representation. If anyone from the company reads this, I have saved the recording. I guessing he didn't know I would fine the owner's name. Mr. Robert if that is the person representing your company good look. read more

SCAMMERS---- RIP-OFF JOB!! Tow truck driver quoted price of $450 on the phone to tow 40' straight truck and said that they would drop the drive shaft, they always do...also said they would honor a discount card for 10% off so that should make the tow charge = $405.00, right??! WRONG!!! Was towed about 5 miles and given a bill for $600 ... said the extra $150 was to drop the drive line.... NO MENTION OF THE EXTRA AMOUNT WHEN QUOTED ON THE PHONE...in fact, he implied that was included in that price quote! They DID NOT put the drive shaft back on either so that will be another charge to have it put back on! So basically what they did was charge a significant amount more than what they quoted AND didn't honor the 10% discount they have on their business card! Here's a tip.... if you quote someone a price on the phone.... HONOR IT!!! IT'S CALLED INTEGRITY!!! It goes a long way when dealing with customers!! DO NOT RECOMMEND AT ALL!!! read more

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Straight Up Crooks. Consumer Beware... We were charged $2500 extra for an afterhours Callout Fee. This was a Service we had used before. Staff is Rude and Cocky.. read more

Zero comunication skill, Reseption like to cus at customers and call them dumb asses -might have been 5 stars 3 years ago but that's very funny now ima drop a link on where you should go, just google Locksmith - All Valley Pop-A-Lock Location -509 Beaumont Ave, McAllen, TX 78501 (Safe) and way faster to respond Good day ppl make the right choice we all have bad days but to comunícate so poorly with customers shouldn't be a thing read more

I was stranded by my 2 week old car on Sunday around 5pm at the Ware Road shopping center. I called 9 other tow companies who either didn't answer or said they don't work on Sunday. Then I hit the jack pot with AMPM. A very polite person answered the phone and had someone coming for me in 10 minutes. He arrived on time in a very sharp looking tow truck. He was efficient, courteous and knowledgeable about leaving a vehicle at a dealership after hours. This may only be a once in 15 years occurrence for me but I'm putting them in my phone book. read more

Quoted a price to go to Discount tire ,less than 2 blocks away and was charged $250.00 .The driver also went through high water and we had to purchase a new engine. Do not use this towing service. read more

Robert was superb. We broke down on Memorial Day weekend north of S Padre Island in our diesel pusher. Had 3 yr old grandson with us Robert came out in short time frame, found the problem and helped us get to a RV Park . I got the part overnighted, Robert returned the day I got the part and stayed till it was fixed. We were on the road again. Excellent service and knowledge. If you are in the need of mobile diesel repairs in the Rio Grande Valley give Robert a call. read more