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    Mission Towing

    1.0 (1 review)

    Services - Mission Towing

    Vehicle towing

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    12 years ago

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    AMPM Roadside & Recovery

    AMPM Roadside & Recovery

    2.1
    (7 reviews)

    We initially set up a road service with the company for repairs. Long story short, I called to…read morecancel the service and asked Mr. Issac to send me an invoice outlining the charges, including the stocking fee for the parts. Issac later called back to inform me that the owner had decided not to charge for the service and expressed interest in setting up an account with us. Unfortunately, this is where the situation took a negative turn. I asked why there was no charge and requested the owner's first name for my notes. Issac refused to provide it, sarcastically asking why I wasn't requesting the last name or their blood type. He then claimed I was being rude and said, "If they're not going to charge, just accept it." He told me to use his name, Issac, and explained that he was representing the company. However, he wasn't the person who decided on the no-charge policy. I tried to explain that my intention was to help put money in his pocket, and if they wanted to set up an account, I didn't see the harm in providing the owner's first name. I even asked for the initial of the owner's name, but Issac simply said, "Just put 'owner,'" before abruptly hanging up on me. I called back, but Issac didn't answer. As the person responsible for setting up accounts, I was left puzzled. If they're still interested in opening an account, why end the conversation so abruptly? All I can say is wow. This kind of interaction doesn't reflect well on the company's representation. If anyone from the company reads this, I have saved the recording. I guessing he didn't know I would fine the owner's name. Mr. Robert if that is the person representing your company good look.

    SCAMMERS---- RIP-OFF JOB!!…read more Tow truck driver quoted price of $450 on the phone to tow 40' straight truck and said that they would drop the drive shaft, they always do...also said they would honor a discount card for 10% off so that should make the tow charge = $405.00, right??! WRONG!!! Was towed about 5 miles and given a bill for $600 ... said the extra $150 was to drop the drive line.... NO MENTION OF THE EXTRA AMOUNT WHEN QUOTED ON THE PHONE...in fact, he implied that was included in that price quote! They DID NOT put the drive shaft back on either so that will be another charge to have it put back on! So basically what they did was charge a significant amount more than what they quoted AND didn't honor the 10% discount they have on their business card! Here's a tip.... if you quote someone a price on the phone.... HONOR IT!!! IT'S CALLED INTEGRITY!!! It goes a long way when dealing with customers!! DO NOT RECOMMEND AT ALL!!!

    Mission Towing - towing - Updated June 2026

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