Dan did an outstanding job installing security cameras at our home, and I can't recommend him…read morehighly enough. From the very beginning of the process to the very end, he was extremely professional. He went well beyond just installing the cameras--he took the time to understand my preferences and worked with me to come up with solutions given both the constraints of the house and exactly what I was looking for. He came up with creative ideas and was incredibly meticulous throughout. It was clear he genuinely cared about the house and about getting everything done in a neat, clean way. I'm particular about cables being hidden and out of sight, and he took that to heart and made sure everything looked tidy. All around, he did an amazing job.

Jasdeep installed three CAT6 runs for me and was great! I appreciated that he explained what he was…read moredoing as he went and presented me with options to choose from as he ran into problems routing the cabling. Definitely plan on using him again for future projects.

Quick and super helpful responses. Kyle was very professional and informative of products, services…read moreand pricing. After all my questions and inquiries, I was able to schedule our install within a few days. I'm not a paranoid person, but I also know that sh*t can happen to anyone. I also don't want to be that person that didn't think anything would ever happen to them and then it does. I'd rather keep my home, family, pup safe and be prepared. If you've been on the fence about getting a security system, just do it. The extra $49 a month is worth the peace of mind. Make sure you ask all the questions and see if they have any specials or promotions. Also-install guy, Pat, was super friendly, professional, and fast with the install.

Don't expect customer service. According to them I can listen to the alarm chime at about 20…read moresecond intervals for a week since that's the soonest they can get someone out. They were quick to install but not so much when you need service

THE BEST AUDIO VIDEO / ALARM / SECURITY CAMERA BUSINESS IN NORTHERN CALIFORNIA!…read more One day (after about a year of reviewing) I decided to upgrade my home security camera system by adding Deep Sentinel. In case you're not aware, Deep Sentinel will either sell you their wireless security cameras, their POE wired cameras, or may be able to use your existing camera system to monitor your property 24/7 with "Live Guards!" So, I contacted Deep Sentinel who have excellent customer service by the way, and asked them if they could work with my existing Reolink camera system. Since they have never tried Reolink cameras, they told me that they'd try to see if Reolink was compatible with their Deep Sentinel Hub & technology, but they could not guarantee that it would work. They then recommended that I work with their premier vendor named Avati Audio Visual. I originally contacted Drew who was very helpful and from then on I dealt with Dick Hall who turned out to be Amazing! Since I was Deep Sentinel's first customer to try working with Reolink cameras, Dick had his work cut out for him. It took months of installations, troubleshooting, out of the box problem solving, numerous talks with both Deep Sentinel techs, as well as Reolink techs, just to get all of my cameras working. That's what happens when you're the guinea pig for a camera that's never been tried before. Anyway, after months of Dick's determination and him not giving up on me, he finally got my Reolink camera's to successfully work with the Deep Sentinel system! He is definitely an asset to Avati Audio Visual, Deep Sentinel, and the tech / installation industry as a whole. He needs to be commended for all that he does and given a raise! If you need any type of TV, Audio, tech, speaker, security system or camera systems installed, look no further!

Dick and the team did great work getting our conference room back up and working. They were so good…read moreat explaining the work to be done and their customer service was top notch.

Eyal and Ernesto are honest, reliable, and caring professionals who made sure our security needs…read morewere met to the utmost quality. We inherited a complex system, but Eyal made sure that we could work with the system instead of replacing the entire thing (like most national companies had suggested). He took matters into his own hands to resolve issues that stemmed in the process of making the system our own and treated our case with attention and urgency. Ernesto was also a phenomenal tech and took detailed steps to ensure that our security system was up and running smoothly. At a time when many companies cut corners and try to upsell customers, Eyal is a breath of fresh air. We would heartily suggest working with Protection Now to everyone!

Eyal with Protection Now did an outstanding job installing a camera security system at my parents'…read morehouse. After my father passed away, my mom, my brother, and his family were the only ones remaining in the home, so getting the security system installed gave us much-needed peace of mind. Eyal was patient, understanding, and sensitive during a very emotional time for our family. He was professional, respectful, and made sure everything was done right. I highly recommend Eyal and Protection Now.

Very considerate owner, talked with me on phone about issues I was having with our security…read morecameras. Will for sure contact if I need their on site services.

Jon's staff did electrical work for my bedroom that required detailed and careful repairs and…read moreinstallation of new product within the existing wall structure. They executed everything flawlessly, on time and for the agreed upon price. I'm telling you that I couldn't be a more satisfied customer! Give the expert team at Wired for Life a call; you will thank me later, I promise you!

Said we had free watch, scam They will not take back the un…read moreopened box. Said nothing they can do, had to cancel credit card. To avoid the $400 "free" Watch. Paseo de Saratoga

I am so pissed that I have to log in to write this reviews. I moved house and contact the customer…read moreservice for the internet at my new address and disconncect service from my old service. The tech came to my new address, refuse to install new Internet cable because he said there is no "underground conduit" from the utility box to my house, and he left. Later, the landlord told me there is an old Xfinity conduit connect the main box to my house, and this tech just plain know nothing. I have to reschedule the 2nd visit a week later, and turn out, a tech never show up, even though the customer service confirm with me the appointment on the Xfinity app. I call to cancel the service on the same day because I don't want to pay for the service I never have. The refund credit of $39.99 was posted and confirmed on my email, but the refund for the service I paid $60 is still pending in the mystery if they actually refund it or just "steal" from me. What a shit show company. Stay away, people. I am living in San Jose, CA for anyone preference.

We've been using this company for well over 10 years. Initially they were great but as time…read morepassed, their services diminished greatly. The alarm itself works (when in working order, of course); however, their service dept. is incredibly bad. We had issues with sensors and it would take days for a technician to come out and fix it. They told us the only way to arm it is to bypass that sensor (defeats the purpose of having sensors). We had service scheduled to come out 2 days later. The main reason for this review is because they canceled that service on us AND we were burglarized last night. The burglar ripped out the keypad. We called to let them know what happened, no sense of urgency on their end to help us. We are still waiting for them to call us back since their services department was not answering. Please go elsewhere as I am about to cancel my contract. There are much better services out there with comparable pricing.

I read most of the Yelp reviews on AEC Alarms. Many reviews were extremely negative and all of them…read morewere very old. To be fair with AEC Alarms, I decided to submit my own reviews as a recent AEC customer. In year 2023, AEC installed two new fire alarms systems for my two SF buildings. I dealt with Yat-Cheong Au, who was professional and responsive. Including AEC, I had three vendor proposals, and AEC was the lowest one. I decided to go with AEC and my experience has been pleasant and positive. They installed the two fire alarm systems as promised and passed the building inspections. The monitoring service has been okay too. My two systems have been online for six months and the only service issue was one time the alarm was continuously beeping after a power outage. I called AEC service and they walked me through the system reset procedure. After that, no more service issues. If I have any updated information on the AEC fire alarm systems and their monitoring service, I will post my reviews here again.

I contacted Shawn at American Safe because my security camera weren't recording. I explained to…read moreShawn that the company that installed my camera weren't responding to my call for 3 months. I explained to Shawn my problem and he was willing to troubleshoot and assist me. Do to me having a doctors appointment, Shawn told me to call back when it was convenient for me. I called Shawn the following week and without any hesitation he began troubleshooting my camera system over the phone. Shawn was so nice, he suggested I order my parts from Amazon and when they arrive , to give him a call back and he talked me through the procedure of replacing the parts and formatting my hard drive, he fixed my system over the phone. Shawn is a true gentleman, not once did he ask for payment, he was only concerned to get my system working. I highly recommend American Safe for your business or home. I intend to have Shawn add more cameras to my system. I'm so grateful to have found a guy like Shawn with honesty, integrity and willingness to help me. Thank you so much. Don Y.

From the owner: American Safe Inc. (ASI) is a veteran-owned and operated commercial security provider specializing…read morein integrated and traditional security solutions for businesses across Northern California, including Silicon Valley and the Central Valley. Since 1976, ASI has served as a trusted partner for financial institutions, corporations, and various other businesses, focusing on reliability, integrity, and prompt service with 24/7 emergency availability. Core Services Include: Traditional Security: Expert Locksmith Services, including Master Key Systems, Safe and Vault Services (maintenance, repair, and emergency access), and vault removal. Integrated Digital Security: Access Control Systems, Commercial Alarm Systems, and advanced Surveillance Systems. The company's goal is to secure businesses by blending high-quality technology with professional expertise and prioritizing the client experience.