They were so professional and efficient when we needed printing in a pinch!! Thank you! We will…read moretotally use you all again!!

The Cleeveley family has been in the printing business since I first printed with them in the 80s…read more They did a great job on Jacksonville Monthly, Orlando Monthly and Tampa Bay Monthly magazines where I was working as an art director. There is a lot of expertise behind these guys.

This business is a lifesaver. Literally they ship many packages to Venezuela and I see they help…read morepeople pack and ship so many boxes. As for me they do copies, ship my packages and are always supporting me with whatever I have going on. Their "How can I help you?" is very genuine. I want to send out this #ThankYouThursday to the owner and his lovely co-worker for their friendly assistance. An example last year when I was going to a party and needed some packing tape to wrap a gag gift. I stopped on the way to the event and bought some tape. It was fun having someone to laugh along with as I wrapped my gift on their counter. I send my printing to their email address with instruction for black and white or color and they have it waiting. Efficient and friendly what more do you need?

I dropped of a dozen packages to this company for both USPS and UPS, which they said they take. But…read moreevery single one of my UPS packages have now disappeared. They say that labels were created but not received by carrier yet. I called them about it and they didn't understand English and hung up on me, so I went in to the building to ask them about it and all he could say was that UPS picks up every day. Now I have thousands of dollars of products that I have to refund customers because this company didn't manage to give them to UPS, or didn't make sure they scanned them in as received if they did pick up. No one seems to be able to help me because the labels all say they were never received. I will NEVER trust these scammers with my business again. I don't know what happened to my packages but the loss has been catastrophic to my business in these troubling times.

I use this UPS to return Amazon products often. I've never…read morehad a bad experience. They always welcome with smile. Sometimes they can be busy but never gave me any attitude. Mostly they are cleaned and had descent customer service. I like this UPS.

The next day envelopes are made for customers who are going to ship documents overnight as well as…read morecostumers who are dropping off packages with next day labels. it's not possible that I have been dropping envelopes for over one year and suddenly they (The Venezuelan guy) say that I cannot use overnight envelopes from the store for my overnight drop off just for overnight shipping's. This one goes against UPS policies, and I am going to report u with the UPS corporate office. I am never going back to that store

What a helpful bunch of people working at this store. A coworker and I stopped in as we had some…read moreboxes to ship back to the corporate office. As we waited in line, I observed the manager helping people throughout the store with the printers and copiers, asking people in line if they had labels printed already, and just keeping her store running as efficiently as possible with quite a few customers in there. If you can use a pre-printed label, you can get in and out pretty fast. If you need to have them print labels, there were only 2 full service stations that had that service available. The manager apologized for the wait which honestly wasn't bad at all. Once we got to the clerk, it was easy to provide the shipping info and send the packages on their way. Thanks so much for being friendly faces when so many people out there just go about their jobs without any customer service skills. I appreciate it!

I have used this FedEx for multiple drop offs, as our company has an account. This was the worst…read moreexperience I've had at any. The two ladies at the front help customers were impatient and rude. They were both treating the man ahead of me and it's no patience, then I gave them my package everything filled out and the lady was rolling her eyes and huffing and puffing. Extremely POOR customer service. I will never come back to this location again.

So I am writing this review as I am standing in line for 30 minutes. Yes, 30. And neither of the…read moretwo employees has yet to acknowledge me. Why can't they say, sir I'll be with you in a minute or do you need a form? I really don't know. The other bad thing about this location is its location. You have to find parking somewhere in the Marriott. Not an easy or free task especially if you will be waiting in line over 30 minutes to drop off a single package. Again, one person in front of me and 2 employees. The other employee is now going down to the "basement". What the? Guess who will never be coming back here. This guy! Oh, 40 minutes and still nothing. FYI. Ok 45 minutes later. I'm sending my package and was apologized to. #yelp100

Located inside JW Marriott. Friendly and efficient…read more I used print online option and order was ready when I picked up.

Anyone having issues file a complaint here:…read more Florida Attorney General Consumer Complaint And Federal Trade Commission HORRIBLE EXPERIENCE AT THIS LOCATION!! FROM THE RECEIPT BELOW I WAS CHARGE A "OTHER MESSAGE SERVICE" OF $50 WHICH IS A MADE UP FEE BY THE EMPLOYEE'S THAT WORK THERE. IF YOU LOOK UP THE TERM OTHER MESSAGE SERVICE FOR THE UPS STORE IS HAS NOTHING TO DO WITH HOLDING YOUR PACKAGE, BELOW IS THE CRITERIA OF A UPS STORE HOLDING YOUR BOX WITHIN A 5 HR WINDOW.. When You Will Likely Be Charged If you simply address a package to the store's street address without being a customer or using an official UPS hold service, the owner may charge a "Package Receiving Fee". Typical Fee: Often $10 per package. Daily Storage: Some stores also add a daily storage rate (e.g., $3-$5 per day) if the item is not picked up quickly, though 5 hours is usually within their initial "receiving" window and most locations don't charge this fee. THIS IS NOT RIGHT ESPECIALLY A $50 FEE FOR 5 HRS I've called other locations and I got a price range of Free of charge or $5-$15 for the week

Disappointing and Frustrating Experience -- Please Read Before Renting a Box Here…read more I rented a physical mailbox at this UPS Store for a three-month period. I was given a key and told I'd have 24-hour access to my box -- one of the main reasons I chose this location. After only a couple of weeks, the store went under reconstruction, and my mailbox was suddenly no longer available. I received a call informing me that my box would now become virtual instead. During that call, I was told that, as an apology for the inconvenience, I would receive one month free. However, after my initial three-month term ended, I began receiving multiple calls, texts, and emails stating that my box was due for renewal. When I called the store to clarify, I explained that my mailbox had been converted to virtual and that I had been promised an additional month at no charge. I was then told that the "free month" would only be applied if I renewed for another three-month term, which was not what I was originally told. After several calls and growing frustration, I spoke to Jeanette, who was very understanding and assured me she would correct my account and apply the free month as promised. Despite this, I continued to receive renewal notices. When I called again, I was told not to worry about the notifications and that I could come in to renew after the extra month without any issues. When I went into the store to renew, I was informed that I now had to pay a late fee because I hadn't renewed at the original three-month mark. I again explained everything, only to be told that the free month would now only apply if I renewed for 12 months -- yet another version of the agreement. And it gets better -- at the time I decided to cancel, I still had mail in my box. The agent initially told me that I'd need to pay the late fee before I could receive my mail. It took another employee stepping in to clarify that this was not true, and only then was I given my mail. Still, imagine being told your mail would be held until you paid a disputed fee! After all the back-and-forth, inconsistent information, and lack of accountability, I decided to cancel my box altogether. There was no effort from the staff to resolve the issue or keep my business. **Buyer beware: get everything in writing -- especially any offers or verbal promises. This particular UPS Store seems to make up rules as they go or change policies depending on who you talk to. There are many excellent UPS Stores in the area that provide clear communication, consistency, and genuine customer care. Unfortunately, this location is not one of them, and I won't be doing business here again.

Speedy service and there is also a self service station. Its always in and out for me…read more Amazon returns are also a breeze here. Great service and customer support.

DO NOT USE THIS LOCATION…read more We shipped our brand new sneakers for Valentine's Day for our friends wife and the sneakers we sent is not what was our friends received. Our friends received someone's nasty worn sneakers. We are disgusted with this! You stole from us and our friends. What a disgusting human being to have done this! Of course we call the store and no answer! Never ever go here!!!

SpeedPro produces quality work and exactly as specified every time, even under challenging…read moredeliverables. Antoinette is meticulous with our production details and provides excellent customer service.

SpeedPro produces quality work . Antoinette is great with details and provides excellent customer…read moreservice.