I just want to say that this business is very dishonest, they tell you that you are going to pay so…read moremuch per month and they come out with their hidden charges. Seriously, you shouldn't trust that Bikini Auto Insurance company, terrible customer service, very slow to give quotes and employees who walk around with their high profile as if you were asking them for something for free, ugly company, bye

Very Clean place, service was great honestly but bro the price no lie was great first time i came &…read morei live down the steeet

Professional staff. Very knowledgeable. Nataly is the best rep. See them for your insurance…read moreneeds !

I went to freeway insurance on Airline. Jessica helped me and gave me the best deal I can ask for…read more If I was you I would definitely give her a visit for fast , reliable, service . Jasmen

They are fraud! They lied to my mom who's old and widowed and scammed her out of $500!! The policy…read morewasn't supposed to start until May 9, they went ahead and charged her for 6 months which was total of $2098. When she realized her current insurance company was cheaper, she called back to cancel IN LESS THAN 24hrs and they told her they were only going to give her back $1600. The agent ASHLY who assisted her , lied to her JUST TO GET HER SALE & said that she could cancel at anytime with no penalties! So basically it's like my mom donated $500 to this terrible company for NO SERVICES because the policy wouldn't have started until May 9... we are still in April! !! I spoke to several agents, including manager, and they said that is their fee to start a policy! I've had insurance my entire life, and never have paid a $500 fee just to have an agency find an insurance company for me. With that being said, please make sure that these agents are full transparent when selling you, Insurance!

I had a very good experience here with LA insurance, I was taken care of greatly by Wendy!! She was…read morevery helpful and professional and handled everything with the upmost care. Definitely recommend coming here for your insurance needs!!

Thank you so much great customer service and support agents are so helpful…read more Fast and easy to get a quote

I was greeted immediately acknowledged and assisted. Alan was the one who helped me and wasvery…read morehelpful in finding me good and affordable insurance,

On 1/8/24 I was in a car wreck and my insurance company Fred Loya has been inconsiderate,…read moreinconsistent, and unprofessional with exceptionally poor timing. The office is not open on the weekend, and the accident was on a Monday no one answered or took my information to document the claim until Wednesday, 1/10/24. The office is not able to support any claims information or help start a claim. Everyone that I have encountered to support me during this time has been rude, unprofessional, poor service and lack the ability to communicate where my claim is in the process and why it is taking so long. The only customer friendly individuals I have encountered are the office staff Carlos, and manager from another location who called me 1 time, and the adjuster Chris who came out to declared my car a total loss. The Claims Adjuster Victor Diaz, was absolutely rude, unhelpful, slow, and horribly represents this company. He informed me today 1/29/24 that he is no longer my claims adjusted and just gave me a number of someone else who is now my adjuster but he is unaware of how long or when that change occurred of having a new adjuster. This company I wouldn't recommend to anyone for liability or full coverage. There prices are for monthly coverage are not within low market value. So to pay decent insurance premiums and receive EXTREMELY POOR service is not what I expect and appreciate for being a loyal customer of over 5 years plus. I would give them - 1 star for service, quality, professionalism.

Arlysse Ibarra is a MOST knowledgable insurance agent. Top of the line, both auto, home, and farm.read more

Scott is the bomb. He took care of me when I thought I couldn't get life insurance. I get my…read morediscounts on home and auto. If rates are whack, he will work hard to do what is a agently possible to reduce them. When I got married at the museum, he did all the work to cover the one night of the wedding in the event my guests knocked over dinosaurs bones!! Lol. When my hubby's car didnt qualify for classic car insurance because it wasn't an American made car, he told the underwriter he was being 'culturally insensitive' bahaha!! After appealing, it's a classic now! Overall, he will most certainly work with you - just communicate with him! He even answers emails on vacation for crying out loud.

This company is as corrupt as they come. Waste your money some where else. Their driver crashed…read moreinto us and they took over 2 months and never settled the bill. They never answer their phone calls and they use delay tactics to avoid paying what they agreed they owe. These guys are criminals and I'm surprised there is not a class action lawsuit against them for neglect. Stay away.

Leslie/Lesly is the best! She was super efficient in helping me add my family members to my policy…read more I am super grateful for her patience in this progress. Thank you so much!

I prefer this to the Payway…read more This is a good insurance office, it's affordable, it's well located in the Galleria area, and I've been trying in vain to get us some new car insurance lately and this has been on my shortlist with good reason. This is a massive Plaza located at Chimney Rock and Westheimer in the Galleria area which has all kinds of restaurants and good stuff and plenty of parking spaces, which is excellent. It's a good plaza and one which we visited many times over the years.

I will definitely recommend to my family and friends . Thank you Crystal for helping choose the…read morebest coverage you were very helpful.