Not the friendliest customer service. Prices okay. Look for deals on their website.read more

The employees are very helpful. The station is still a dump, but at least they fixed the elevator.read more

We took train 43 from Newark, New Jersey to Pittsburgh, PA. The conductor confirmed that we would…read morehave wheelchair assistance when we arrived at the Union Station. As we were getting off the train, we had hard time handling the luggage from the train to the platform. The lady working at the cafeteria helped us and several other passengers. We were touched by her kindness and admired her thoughtfulness. We waited for assistance, but no one came. We managed to pull our luggage for a short distance, and then the electric golf cart driver came to help us with our heavy luggage and took us to the main building. We did have very good boarding experience and the red cap agents were very helpful and kind. Hopefully, the wheelchair service will be much better in the future.

The Everette Railroad / Train Station was overall a very nice experience. The staff and crew were…read moreall extremely helpful and pleasant. The train station and railroad passenger cars were both very clean. The only negative about our trip was children being allowed to run back and forth between passenger cars during the entire trip back to the station. Since some parents/guardians don't seem to have rules for their children, the railroad company should make rules concerning young children running through the aisle ways unattended. It is unsafe and quite annoying when the train ride should have been relaxing. I noticed other riders were also annoyed with the nonstop running. None of the train workers said anything to the children or their parents/guardians about this obnoxious behavior, which was a little disappointing.

After wanting to visit the Everett Railroad for quite a while, I made the trek out this summer. I…read morehad a blast! The Everett Railroad offers both steam and diesel engine powered excursions from March through December. I personally purchased tickets for the sunset steam train ride in August. The railroad let me purchase dinner to enjoy on the train as well, which I appreciated since it made it easier to plan my day trip (well, more like a half day trip). I made sure to arrive early for my ride so I could check in and explore the gift shop, because you always need to explore the gift shop! The Everett Railroad's isn't as large as the one at Strasburg or Cass, but it was still nice to browse and had a good mixture of items ranging from clothes to pins to books to toys. After checking in and picking up my general seating ticket (plus my branded lunchbox with my meal) I could choose where I wanted to sit during the one-hour train ride. That said, I opted not to sit at all! I stood in the railroad's combine car (i.e. a combination passenger and baggage car) and took in the sights there. The sights included a mixture of beautiful countryside as well as an industrial site. The staff operated a limited bar and sold snacks in the combine car as well, so there was a lot of foot traffic coming and going during the ride. Despite that the experience was relaxing and enjoyable (aside from some teenage boys being teenage boys at one point, but I did my best to ignore their loud and crass sense of humor in the interest of not encouraging them. Teenagers, right?). I'm glad I came out to support this railroad, and I'd definitely make plans to come back with friends sometime - Rails & Rosé looks like a fun ride to try next!

Second time ! It's an experience ! We are on the parlor car with a more luxury experience !read more

My husband and I just took the train for the first time and we loved it. Chase was our host in the…read moreparlor, he was awesome. Very down to earth and attentive. The food was great especially the roast beef . The train itself was very comfortable and the scenery was pretty. It's a must do if you are passing through West Virginia. We will do it again when we come back

So here's the deal: I rode the Pumpkin Patch Express at East Broad Top Railroad, and while it was…read moreabsolutely adorable, festive, and full of fall charm... I'm docking a star for one very specific reason -- they advertised a Halloween costume contest with every train departure and then... just didn't do it. Like, poof. Gone. No announcement, no explanation, no spooky spirit. Just me in a full Halloween costume wondering what in the Great Pumpkin was going on. Let me back up. I had to cancel my original trip a few weeks before because of a family emergency. Their staff was super helpful, issued me a gift card, and made rebooking easy. Total gold stars for that. I ended up rebooking on the last day of the Pumpkin Patch Express, and even splurged for seats in the caboose (because who doesn't want to pretend they're in a vintage movie for a day?). It was $65.32 for two adults, and honestly worth it for the unique view alone. The Orbisonia Station was clean, festive, and well-run. Fall décor everywhere, the kind of stuff Pinterest dreams are made of. The train ride? Perfectly timed -- long enough to enjoy the scenery, short enough that I didn't start questioning my life choices or wishing for snacks. When we arrived at the pumpkin patch, it was like stepping into autumn heaven: games, bounce house, mini-golf, food trucks, firepits, and plenty of pumpkins. The whole setup was great -- even the port-a-johns were clean (which is the real fall miracle here, let's be honest). We hit the food trucks first (pro tip!) and scored seats in the sunshine next to a firepit. I devoured my lunch, soaked up the view, and might've gotten a little competitive playing mini-golf -- nailed the final hole in one and absolutely celebrated like I'd just won the Masters. Now... back to that nonexistent costume contest. Picture me: all decked out, fully committed, ready to strut my spooky self for glory. I walk up to the counter, big smile, ready to ask where the contest will be -- and a rather grumpy man behind the desk hits me with a "Yeah, we're not doing that anymore." No apology, no explanation, no nothing. Just crushed dreams and a ticket in hand. Sir. I have read your Facebook event posts. All. Of. Them. You promised me a costume contest. You got me excited. And you're telling me this now? On the platform? In my Halloween costume? I'll admit it -- I was bummed. Like, "eat extra candy corn later to cope" bummed. But I wore my costume proudly anyway (as did my adventure buddy and a few other brave souls), made my own fun, and still had a great time. Though I definitely whined about it the entire train ride back. My poor adventure companion earned a medal that day. So yeah, East Broad Top -- the train, the views, the pumpkin patch setup -- all awesome. But if you're going to advertise something, please follow through. Some of us plan our entire fall outfit strategy around these things, okay? Still, I can't stay too mad. I had a blast, the caboose ride was a dream, and it's a memory I'll be laughing about for a long time. Just...maybe next year, they can keep their event promises or update their marketing so folks know what to expect? Less ghosting on the costume contest and more ghost costumes, deal?

Very family friendly, love the staff and great to see during Christmas and Halloween . Very…read morebeautiful to see always.

Nice little station, with convenient parking a few hundred feet away in a large garage for only 9…read morebucks a day. Not much going on there during my morning wait and departure to Philadelphia. Easy place to navigate. Clean enough. All good! A good alternative if you want to avoid downtown Pgh.

They were delayed multiple times, the attendant ignored passengers to talk about the Bible for 4…read morehours, proceeded to antagonize people instead of helped them about religion and politics as well as preventing people from going into there rooms unless they agreed with him about the Bible and trump being right and regardless of your opinion, you're wrong. If I wanted to be harassed instead of a trail trip I would have stayed home and went to a church. This was making everybody uncomfortable in the viewing cart area, a lot of people were trying to figure out how to turn the radio down as to not hear him preach at us for hours. NO TANK YOU NEVER AGAIN WILL I SIT THOUGH THIS LEVEL OF UNPROFESSIONALISM