Dispatcher is very helpful most of the drivers are too, however some are not one of the drivers…read morethinks its funny to "hiss" his air brakes at pedestrians on the way by (very immature, and unprofessional). Other than that most of the drivers are very good professional and punctual

Driver of bus 502 cut me off. Then gave me the finger. Then yelled out the window "slow down…read morea**hole!" All this done in earshot and view of the public. Even if I was in the wrong he didnt even give me a chance to apologize. Tried to file a complaint but they dont care.

Ron was amazing!! He was very responsive and flexible! I booked Ron for my wedding day and he was…read moremore than accommodating! 2 days prior to my wedding I had to change my times and extend my time, and he didn't charge me any crazy fees changing things around at the last minute. I also had to call him the day of and have him pick me up at a different location, as I was running behind. The party bus was clean and and spacious. We were able to connect with bluetooth to the speaker system. Ron made it so easy and flawless! Ron was reliable, responsive, flexible, and so so so helpful. I'm so thankful a friend recommended me to him and cannot wait to book him for future events! I only have one blurry photo to add. But it's just because we were having such a good time we didn't get our phones out :) 10/10 would recommend Ron!!!

We had an amazing night celebrating my folks 60th anniversary. Ron happened to be in town and did…read morethe actual driving. Super good guy. Took pics for us and with us. Did the escorting of my parents to the van. Could not have been easier to work with. Highly recommend!!!

Check your reservation carefully. If Tom (owner) is your driver, he is FABULOUS!! But be…read moreforewarned, if Mohammed is your driver, CAVEAT EMPTOR!!! He left me completely stranded in a rural location, with no prior warning. My 80-yr old sister had to drive me 90 miles to the airport for my flight home; then had to drive back to her home alone. I sincerely hope he no longer works there!!

I can't say enough about our experience. Both Tom and Mohamed were very polite and professional…read more They were very accommodating to our needs and requests throughout the entire evening as we changed plans. This experience was 1000% better then waiting and hoping for an Uber or Lyft to show up. The cars were very clean and well maintained. 100% would recommend if you are looking for a responsible and safe driving service.

Great service from our driver Boo...beautiful fleet..A+read more

We rented the largest party bus for our wedding and our driver, Doug, was fantastic! He arrived 15…read moreminutes early at the house to pick up the bride and bridesmaids, took us to the church, and when it was raining after the ceremony he came with the umbrella's so we could get on the bus without getting wet. He also drove us to pictures then reception. Excellent service! No issues at all!

Thank you Elite Coach Transportation Inc. for providing us with VIP and top notch transportation…read morefor our event. We saw them at a wedding show and we immediately had to book them. Elite's inventory was top of the line and their drivers were amazing! Thanks to the driver who really took care of us and all of our guests. Must was on point, he was on time and was helpful to our guests as we entered and exited the bus. Working with them through the entire contractural process was a breeze as well. Everyone was professional and courteous and worked with us to ensure our transportation needs were met.

Not reliable, reservation made 120 days ago,, no driver was waiting. Had to call dispatch multiple…read moretimes. Refused to allow me to speak to a manager. Do not recommend

We have used Vital Express Limo three times now. Each time, we had a very good experience. The cars…read moreare clean. Drivers have been on time or early. In fact, the most recent trip involved a 3:30 am pickup. We were very grateful that this service was available at such an early hour. The drivers are mindful of the tine frame needed to get to the airport and drive relatively quickly. What I especially appreciate is how smoothly the drivers have gotten us there. They are courteous, pleasant, and very professional. We recommend Vital Express Limo to anyone who would enjoy a smooth ride, professional and courteous service in a luxurious setting.

Good reliable on time service…read more Clean vehicle. Professional driver.

took a trip to Colonial Williamsburg with Kathy as our tour guide...she was very informative and…read moreentertaining! Great trip!

Early June I was blessed to be able to participate in a trip with KEDC guided by Scholastica to…read moreWilliamsburg, Jamestown, Yorktown, and Norfolk Virginia. Thank you Susie for such a wonderful opportunity and all of the information you provided on our trip.

I hired Regency Limo to take my 83 year old mother to and from the Pittsburgh airport when she was…read morecoming to NC to visit me for three weeks. The drivers were on time and my mom commented how pleasant they both were. Since she had an early flight, the limo had to pick her up very early. Driver actually showed up almost 30 minutes before the 5:30 am pickup time. Making a reservation was easy. I will definitely use them next time.

Picked up my MIL for a very early PIT airport trip and made her feel like a queen. Drove her home…read moreand helped get her and her luggage up the stairs. I will definitely use them again.