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    Amtrak

    3.5 (67 reviews)

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    Old architecture
    Sarah D.

    Had a great time on a Saturday round trip from Fresno station to the Colonel Allensworth State Park. I've ridden Amtrak from Fresno to SF, Merced, and Sacramento before-all good experiences. Secure parking and a spacious waiting area, inside and outside of the Fresno station. Friendly service there and during the train ride. The missing star is because of the lack of maintenance and cleaning at the station-seems like there might be a staffing shortage. Hopefully the station can be a more welcoming place to visitors to Fresno in the future.

    Maggie T.

    Amtrak: 28 Nov 2021 My 80-plus year-old mother-in-law visited us this past Thanksgiving weekend. She got a ride to our house but had to take the train back to the Bay Area. Mary C (ID #90019338) who took my call was friendly over the phone. When I asked if the location is safe for a 'elderly lone' traveler, she remarked that it's 'pretty save, staffed, with no issue'. Mary was wrong regarding the 'staff'. We did not see any uniformed staff on duty. Perhaps they're in plains clothes to catch any wrong-doings. (4 of 5) We live an hour away and decided to set out earlier in case of traffic. We got to the train station with plenty of time to spare - but, when we got there, an announcement was made. The train is delayed... by two hours. The 3 hours and 13 minutes train ride from Fresno to Martinez - which was supposed to leave at 2:16 PM did not leave until around 4:15 PM. It took a toll on everyone - especially the elderly. My mother-in-law did not get home until way past 8:00 PM. This incident reminded me of our train ride to Reno. It took over 6-hours and the train ran out of food and even water. That was a horrible experience.

    Somewhere past San Clemente, California .
    Denise B.

    What a awesome experience. 99% of the staff was kind and courtesy. I would travel with Amtrak AGAIN ‼. ( the guy at the Fresno, California terminal Inside at the window - RUDE . But the gentleman out by the train ( luggage pickup was Kind ). Thank you Amtrak Crew for making my trip to San Diego worry free and fun .

    Our first team trip solo on Amtrak! Easy peasy!
    Kat A.

    I used to travel on Amtrak fairly frequently. I now have a Service Dog and was a bit anxious to travel with her. (I knew she does well on busses, and she's been to the Train Museum and had been on a simulator) I was worried that we would be hassled because I couldn't find anything online about what to do or what to expect. I bought my ticket online and waited at the transportation hub in town for my bus. It was running late, but the app never updated. When it did arrive, we were checked in as usual and not one word was said about my dog. I loved it. My anxiety disintegrated. The drive was uneventful and relaxing. We arrived at the train station in good time. We should have had a 30 min layover but it turned Into an hour and a half because the train was delayed. The app and station stayed updated, but it still stank to be there so long. The train was just as easy for us as the train. No issues at all. The lower level was packed and my anxiety climbed as I saw how crowded it was. We ended up in the dining car. We had a nice chat with one of the conductors and enjoyed the short hop. I'd have given a full 5 stars of they had been more on time. But the rest was a really good experience. People with Service Dogs can relax, this was a really good experience all the way around.

    Waiting area, ticket counter behind us
    Jennifer L.

    We had an enjoyable experience Fresno to Sacramento. J Valencia was the voice over the loud speaker today and he was funny and kept us informed of the upcoming stops. I even heard him suggest to another passenger that he recognized - that she sign up for some type of frequent traveler program. We boarded a clean train, with clean bathrooms and we had no issues. We exited the train and my last visit to the bathroom was shocking- why are people so messy?! Ugh! Despite that- we were on time, with pleasant staff and a smooth ride.

    Jack W.

    The "Sante Fe" Amtrak station in Fresno seems to work well enough. I have helped my girlfriend board trains here (& greeted her on the return legs) several times. Each journey has commenced (or concluded) in a timely fashion with no hold ups or issues. The station is neither beautiful or welcoming. It could have been painted and renovated in ways that took advantage of its potentially interesting buildings - but it seems that nobody considered doing anything like that. After dark, the station's location leads to the encroachment of homeless, rootless and substance abusing people. Downtown Fresno has an army of vagrants and addicts; the wooden seats make functional beds and the station's archways provide cover and hiding places. During the day and early evening, this issue is less in evidence. This Amtrak station does what it says on the label - without frills, but efficiently.

    The interior of the Fresno Amtrak Station is very welcoming!
    Cindy G.

    As a grandma of two grandchildren ages 3 and 5, I decided it was much easier to keep them real busy on the days that I get to sit for them. This past Saturday, I decided that a trip to Hanford (my grandson calls it Hamster) on the Amtrak was in order. We arrived in ample time as I knew that I had to check the kids' car seats as a friend was meeting us in Hanford and we would be riding in her car. The baggage check in process was SMOOTH! We first stayed in the station to wait as it was pretty warm outside. The station stays very comfortable as they don't skimp on running the air conditioner. I have noted on various occasions that the grounds and the interior of the station are quite clean, considering the number of people that pass through there every day. The staff was extremely friendly and helpful. There were MANY people waiting for that train to Hanford. It seems that Fresnans believe that a day trip to Hanford for ice cream at the Superior Dairy on a Saturday is a great way to entertain the kiddos. We all clamored onto the train and jostled for position. We found ourselves in a car that had a multitude of kids and a few parents/grand parents as well. Pretty soon, one of the adults sitting at the table/booth space on the car pulled out a deck of cards for the game "Go Fish!" My grand kids gravitated toward the group and soon all the kids were circling that table area and the card game was going in full force! It looked like a group of mini people in Vegas circling one of the card tables there! Such fun! After a great time in Hanford, we once again loaded onto the return train to Fresno. The kids by now were a bit subdued - simply wore out from the fun day. Upon arrival in Fresno, we went into the station to claim our car seats. The clerk directed us to one of the roll up doors outside and told us that she would have a gentleman there waiting to deliver the seats to us. There he was, ready and waiting with a welcoming smile. Off we went to our car to head for home. Once I got the car started, and turned onto Tulare Street, by the time I hit the second street light, the kiddos were both sound asleep in their car seats. Thank you Fresno Amtrak for a great, fun experience for my grand kids and me!

    Amtrak June 2022.

    It's always a good experience with Amtrak. Beautiful scenery of the Central Valley and all it's richness. And time truly does flies when traveling, before you know it you've reached your destination and you can enjoy your favorite aboard. And it's pretty cheap.

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    14 years ago

    I love that Fresno has an Amtrak station. I hop they fix this station up it is too old. It looks rundown just like Fresno's downtown.

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    10 years ago

    Just because they advertise wifi does not mean it actually works! Lamest wifi ever on a 10 hour trip! Don't bother

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    Page 2 of 2

    Ask the Community - Amtrak

    Hi, I never been to Fresno's train station or rode a train at all. I am wondering how safe will it be if my arrival is 8:30pm by myself? Thank you!

    Will someone be meeting you, or can you arrange a share ride to be there when you arrive? I would not recommend the area for standing around, waiting, after dark, by yourself.

    View All 3 Questions

    Review Highlights - Amtrak

    Had a great time on a Saturday round trip from Fresno station to the Colonel Allensworth State Park.

    Mentioned in 2 reviews

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    Amtrak San Joaquin

    Amtrak San Joaquin

    2.8(12 reviews)
    0.0 mi

    I went on a train adventure on my healing journey and it all started with the San Joaquin from…read moreFresno. If you go South, it ends in Bakersfield with a connecting bus to LA. If you go north, it does go all the way to Emeryville. However, if you're trying to go to Sacramento- It Ends in Stockton with a connecting bus to Sacramento. The ride is pretty smooth and you get complimentary, snacks, waters & sodas. I personally wish they would upgrade the Coast Starlight to how the San Joaquin is. The San Joaquin is state funded and because Californians pay so much taxes, it's a really nice train and only travels in California. The seats are more comfortable. There's tables in coach. There's wifi and restrooms are huge. Sometimes the Conductors are nice, sometimes they are very strict. When I was on my way from Emeryville to Fresno, I asked one of the conductors about sitting on the bottom of the train and he said yes. From my experience, the male conductors were nicer than the female conductors. I was already extremely exhausted from riding in from Portland into Emeryville as I had a migraine the night before. As I was sitting downstairs, I started getting told something about sitting downstairs by the female conductor, I was trying to explain to her that the male conductor let me know i can sit downstairs and she did not want to hear it and stated that this was her car that she was in charge of. Maybe, communication between the two would have gone a long way. Other than that, I have felt safe and had nothing, but comfortable rides on the San Joaquin.

    Well, well! It's a Sunday afternoon after a holiday and we're riding along in a smooth air…read moreconditioned train car. Instead of driving terrified up I-5 at 80+ trying not to die! Wow! The last time I took the train was a nightmare of old equipment, terrible road beds, delays, and noise! This time, it's new equipment, quiet cars, free snacking, and ON TIME performance! AMTRAK has changed! $95. Bakersfield to Sacramento for 2! Gas one way is $85. No wonder the train is full! Trying it again was a good choice!

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    Amtrak San Joaquin
    Amtrak San Joaquin
    Amtrak San Joaquin

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    Greyhound Bus Lines - We hit this sign "Make america Great Sign" before we bounce threw that dry field

    Greyhound Bus Lines

    1.7(37 reviews)
    0.7 mi

    Bought ticket for bus from Fresno to San Fernando. Bus broke down in Bakersfield. After waiting…read moreover two hours, bus driver could not advise when replacement bus would arrive or repair would be completed. Bus driver assured me I would receive refund if I did not continue with the bus. Called customer service requesting refund. Was assured I would receive a refund. Made alternative transportation arrangements. Customer service refused refund because I had boarded the bus, despite the fact that the replacement bus ultimately did not arrive until 3.5 hours after the breakdown and all passengers were left stranded for that time baking in the sun at a location where the nearest services (including water) were over a mile away and over a highway overpass. In short, Greyhound failed to deliver services paid for, refused to issue even a partial refund for their failure, and lied about the availability of the refund. Bad value under all circumstances; will never use their services again.

    I like cold weather sometimes. Do I like for it to Freeze? No…read more At 2660 Tulare Street you will find the Greyhound bus station for Fresno. It's a good station, and it's large and underrated, in a massive and somewhat dangerous and rough City. It's hard to get around the city without a car and it's hard to get to this Greyhound station without a car, which was just one of the problems I had here, even though it's not too far from Highways and downtown and whatnot. I was robbed in Fresno. When I played a show here they stole my tip jar. I was accosted sleeping at truck stops here. I was offered drugs here. They started a viral campaign against me filled with lies and malice and violent threats through the internet, and I'm fairly sure that the people who robbed me were connected to that. The person that started it all works for the Fresno Bee and they'll be getting a nice review from me accordingly. So it's one of my least fave towns in America, and easily the most dangerous in Cali in my opinion. There's lots of palm trees here, and don't let that fool you. I'm not a huge big fan of this Fresno passenger Depot which is also known as Fresno station, but the station itself is beautiful and old and historic. The trains and Greyhound and regional transit services including Fresno area bus is all stop here and it looks like an old Spanish fort or something, so it's really pretty. It's known as the Santa Fe passenger Depot which can be a little bit confusing and looks like an old Spanish Mill or something. Pretty nice. I took off a star because of what happened to Quintina in the other Yelp review, sigh. Horrible.

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    Greyhound Bus Lines
    Greyhound Bus Lines
    Greyhound Bus Lines

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    Avis Rent A Car

    Avis Rent A Car

    1.6(45 reviews)
    0.5 mi

    Downtown Fresno location. The lot is small and is taken up mostly with Budget moving vans. The…read moreoffice is a modular building and the staff seems a bit unsure of why they are there. Be sure you have reserved your car before you ever get to this location. Even with a reservation, they might not have the car size you reserved. Of course, that can work to your advantage if they upgrade you.

    I am very very disappointed in the management of this location. This is the place that I always…read morebooked and have never experienced this ever before in my 20 years of reserving cars. Since I've never experienced this before, I sent my ride home not knowing. Yes, I'm waiting for my ride to come back to pick me up. I booked my reservation way in advanced. Yes, I came in at 8:00 for my 8:30 reservation, how is it my fault that people who had a reservation at 8:00 and came in way after me get 1st priority!? Not only this, by the time i was served, it was 8:30. She had preassigned the vehicles the vehicles the day before, where is the flexibility for customers when they are not at fault? Some of the 8:00 reservations were booked the night before. Very disappointed. I was offered a SUV, I didn't want that! It's been sitting for quite some time. It has spider webs and extremely dusty. If I wanted a gas guzzler and a need for it, I would have booked it. I was also offered a car that smells like cigarettes! Of course she's going to say, it doesn't smell. It does! She needs her sense of smell checked. I'm never coming back to this one again! There were vehicles, but none was assigned to me because I came in 30 minutes early. I was treated unfairly and this was unacceptable.

    Photos
    Avis Rent A Car - The passively aggressive non-helpful employee, Savanah Mata.

    The passively aggressive non-helpful employee, Savanah Mata.

    Avis Rent A Car - Rental wreck!!!

    Rental wreck!!!

    Avis Rent A Car - A full tank that's according to Savannah Mata was not a full tank. $17+ charged.

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    A full tank that's according to Savannah Mata was not a full tank. $17+ charged.

    Uber

    Uber

    2.3(47 reviews)
    2.5 mi

    BEWARE OF UBER!!!!!!!!!!!!!! I am a Senior Citizen (age 71) I have been targeted by financial…read morefraud before and lost a substantial money amount, hence I am now HYPER Vigilant about my Finances.... I Just checked my Credit Cards and found a large Monetary Trip charge from the San Francisco Area. I live in the Fresno Area and have NOT been in San Francisco for OVER 20 years!!!! There is NO Way to contact Uber Staff to find out WHY this happened. There is NO WAY TO FILE a FRAUD REPORT with UBER without giving up my personal information. I am now taking the following steps: 1. Filed a Fraud Report and Canceled my Credit Card with the Credit Card Company. 2. I Filed a Police Report. 3. I am now in process of notifying the State Attorney General's Office of UBER's Credit Card Fraud. 4. I am also in process of notifying the US Attorney General's Office of the Financial Fraud. I know it seems extreme, but when you have been a PAST VICTIM of Financial Fraud, you become very very vigilant and protective of what Monies you have left.

    I have to say, this WAS a convenient option when I was in a pinch. First timer was fun watching the…read moreTesla Model 3 move closer to my location. Other than the driver smelling of body odor/urine, I mean. He was nice and I ordered the windows down also due to Covid. Come on guy, Really? That's how you're arriving??? Anway, the nuts and bolts worked well after some clunky 'set up' verifications that were glitchy. The ride was not expensive and it was a big help. -G

    Photos
    Uber
    Uber - Beware of this driver!!!  He does not return phone calls or text and also said he delivered to an address that is not a valid address

    Beware of this driver!!! He does not return phone calls or text and also said he delivered to an address that is not a valid address

    Uber

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    Lyft

    Lyft

    2.0(50 reviews)
    2.5 mi

    Can I give a lower - ZERO star - rating ?…read more I pre-booked a ride from my home to JFK airport on Dec 14, 2025. The driver arrived at the appointed time and the app notified me of his arrival. I contacted him told him I was bringing all my bags down from the second floor to the street, which would take a few minutes, and he acknowledged. When I got downstairs he had left - without telling me he was leaving. Being in a rush to get to the airport, I immediately called for another car. The Lyft app showed there was a car available around the corner from my location - this was unusual because we live in an area far from the more trafficked neighborhoods and we usually have a wait of 5 - 10 minutes for a car to arrive - and which was why I had pre-booked a ride that day. However, I did not think about it till after we were on our way to the airport. I looked at my ride history on the app and found that this was the same driver who had just cancelled on us and left a few minutes ago. If he was in such a hurry, why was he still parked around the corner when I called for a ride again ? And now the price of the ride had doubled because of the short time on my second request. Pre-booked rides are usually much cheaper because the system works on demand pricing. So - this driver cancelled my pre-booked ride and then waited nearby knowing I would call for a ride again as I was traveling. He then picked up my second request at almost double the cost - and scammed me out of extra money for the same ride he had accepted before. I was also charged a $10 "No-Show" fee when the driver cancelled my ride. I have been trying to contact Lyft to get a resolution and some action against this scammer, but there is no way to contact them except by email - after the usual form email acknowledgment of my email, they do not respond.

    Crazy expensive. Lyft wanted double more than other transportation services such as Yuber. Not sure…read morewhat makes them think a 30 minute drive is worth over $100? If that's the case I'll just drive and pay for parking. It's cheaper.

    Photos
    Lyft
    Lyft
    Lyft

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    Amtrak - trainstations - Updated July 2026

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