Review for the Imaging Department-Mammography…read more Visited 21 August 2025 This was my second visit specifically with the mammography department. During this visit I had two scheduled appointments back to back here and it is always a pleasant experience. From registration to the actual procedure, all the staff were always helpful. Before going, read the instructions on MyChart because it tells you which entrance to use (Entrance A if going to registration; or Entrance B by the gift shop if going directly to Imaging). There is ample free parking available, just don't park in any marked spots that don't correspond to the department you are visiting (for example, there are spots dedicated to patients visiting the rehabilitation department). After registration, I followed the hallway to the Imaging department where they checked me in for my appointment. Although I had to wait so that they can request my records from other facilities, I was okay with waiting (I actually had copies of my records but silly me forgot them at home). The technician kept me updated at regular intervals. They apologized profusely for having me wait, but I was in no rush. It was reassuring that they informed me about the delays. The procedure itself was standard. The facility was clean. There was a bathroom in the mammography department so you don't have to run through the halls half-dressed, and coffee was available. The dressing/undressing room was large and comfortable and had the wipes necessary for cleaning yourself if you forgot that you weren't supposed to wear deodorant (because who wants to leave home smelling unpleasant?). Overall, I had a good visit and would recommend the mammography department at Baptist Health Hardin for all your mammary needs.

Was in the ER, understood about the wait but as I went to ask the desk how long Alison decides to…read moreabruptly ask me what I need from behind me and when I ignore her continued to press and upset me after waiting 2 and a half hours in the waiting room she proceeds to say "2 hours and 10 minutes" Another couple was upset earlier in my visit and one called Alison the nurse a bitch (yes uncalled for) but what also was uncalled for was the words she said about them when they left in front of patients! She approached me with an attitude like she did them even when they weren't talking to her but a coworker. I was simply waiting in line complaining to who I was with about the wait. When are employees allowed to butt in on other patients let alone talk to them with this attitude Bloody tissues and wraps on triage floor, even the waiting room was unclean. Complaints flying out of mouths of unclean beds I wouldn't know I never made it that far , I watched staff switch while waiting and whenever a patient was rude they let them get what they wanted. I walked out, as much as I NEEDED TO BE SEEN, PUT IN BY MY DOCTOR, I couldn't take the attitude, full waiting room and many staff walking around aimless. So many people gave up the wait before me and I still was being pushed back like it was favoritism. "We take who is essentially dying first" but a guy was moaning in pain in front of me BAD and a woman projectile vomiting across the room, but no a woman reading a book laughing it up with staff needs "immediate attention" And now I'm updating because I posted my complaint. Apparently they felt "threatened." LMAO

First time patient and Dr. Pollard was amazing from beginning of the appointment all the way to the…read moreend. When we made the appointment they told me what to except, what the tests consist of and what to bring if need to bring in something. The location was easy to find in the shopping plaza and plenty of parking. Check In was fairly easy for a new patient, we filled out most of the paperwork online prior to the appointment. The receptionist was super friendly at 8:30 am, she took her time explaining everything including the insurance process. After Check in, we literally didn't have time to sit down, we were taking back to a room. Our nurse (who's name I can't remember) was fabulous. She explained the appointment to me and my child. She answered and questions he had or just concerns and even made a couple of jokes. Once Dr. Pollard came in and did his assessments, we were off to the testing. The nurse did exactly as expected and tired to go as fast as she could with the needles. Needless to say I wasn't prepared enough nor exactly explained how the testing procedures went. They told me scratching but it was a bit more than that. For an 8 year old is was a bit painful. So were the next under the skin test as well. But overall we came for a purpose and learned a lot about my child's allergies. They were extremely patient with us and super understanding of my child's temperament. Dr. Polland explained the results and treatment options with ease. He didn't rush off, he answered all of our questions and concerns. He even went into depth of my child's allergies and what to except out of life. Very thankful for the referral from our pediatrician. I am grateful to have Doctors that provide treatment with care.

I assisted Doctor Nau in Surgery for over 4 years. He is the best. He sincerely cares about his…read morepatient's needs and their outcomes. He is always professional and gives 110% to all of his patients- young and old. Dr. Nau's ability as a surgeon is unsurpassed. He gives a lot of thought to his procedures. I truly appreciate his care.

First time seeing an Ears,Nose and Throat Doctor for my kid. Directions were easy to find the…read moreoffice building, however find the actual office entrance was not clear. The suite name and the name on the door wasn't correct. Hopefully they fix that for new patients. The waiting room was simple with comfortable cushion chairs with a kids play table. The office was a bit busy and our waiting time was about 10-15 minutes. They do have a single gender neutral bathroom that was clean and well stocked. Once we got called back to see Dr. Nau, we went through my kid's medical history and the reason for our visit. After a quick look at his throat and his lymph nodes, he explained his diagnosis and no immediate need for surgery. Quick easy and simple! Thanks for the office staff and Dr. Nau for being so kind and providing helpful information about possible future issues.

I cannot begin to tell you how amazing Tucker and Tammy Walker were. They helped me so much today…read more They were not only sweet, but also so knowledgeable. If I ever need someone and I am in I will be coming back. And I would recommend them to anybody everybody who needs to be seen. Thanks ladies! You're the best.

I couldn't be happier with every bit of customer service I received. They took true care of me and…read morelistened to my concerns, they even helped my distract my toddler while getting me taken care of! So kind, quick service, and got me taken care of. I will definitely go back!! Thank you especially to Amy Thomas, I wish I remembered the other employees name as well they both did exceptional!

After my doctor submitted the referral, I received a call from the scheduling department almost…read moreimmediately. Before scheduling the appointment, I specifically asked whether they accepted my insurance. I was told, without hesitation, that they did. After waiting three weeks to see the specialist, I arrived for my appointment and checked in. When I handed over my insurance card, I was informed that they did not accept my insurance. Instead, I was told I could proceed as a self-pay patient at a cost that was approximately four times what I would have paid if they had accepted my insurance. When I returned to my referring doctor's office to request another referral, I was told they had been hearing about similar experiences from other patients. Based on my experience, this felt like a bait-and-switch. I relied on the information I was given when scheduling the appointment, only to learn after waiting weeks that my insurance was not accepted. At that point, I felt pressured to either pay significantly higher out-of-network costs or delay necessary medical care by starting the referral process over.

Eye Surgery Clinic of Elizabethtown Reception staff friendly and quick service. Kaylee was my preop…read morenurse, she answered all my questions and was very attentive to my meds. Autumn was my circulation nurse she explained everything and got me in and out of the procedure. Jessie ca my post op nurse explained all the discharge instructions and answered all my questions, she got me out of the clinic quickly. Janet my CRNA explained everything and keep me completely comfortable throughout the procedure. Dr Tarter is an excellent surgeon

I'm so thankful to be under the care of Dr. Watson. Best doctor! Best care and love for her…read morepatients! My entire family has only received the best quality of care. The staff is friendly and helpful, making every office visit a great one. Thank you Dr Watson for taking good care of my family.

Great staff very pleased with my experience at the Tipton and Unroe location in Glenmary I have…read morebeen there for 2 different things and they fixed both .

Doctor Kearns provided us with a superb experience, with open and excellence in attacking…read morechallenging symptoms. Brought understanding of real life pain and how to address it in real life situations. Gave us the incentive to move forward to achieve an acceptable solution to a difficult situation. I was in severe foot and ankle pain this Monday morning and short of visiting the hospital ER I pleaded with the KF&A person at 8:45 AM this morning hoping to get help and I was given a wonderful response with an appointment for Monday afternoon With Dr. Kearns.

I swear each time I leave here I feel like a "Pinocchio boy"…read more Who knew there could be that much pressure built up on our skeletons. I feel like a new man! Thank you Dr. Scott Gittings

I have been going to Dr. McKinney for several years. He's an excellent doctor, and his staff is…read morefriendly and very competent. Bruce (as most of his patients calls him) is easy to talk to and truly listens so that he can make any needed adjustments in your treatment plan.