PMI (formerly PMC) is a Physician-owned hospital, and I have always felt that I receive a higher…read morelevel of personalized quality care here. For that reason, I prefer it to larger hospitals. It's primary focus is outpatient surgeries, and the staff is helpful, efficient, professional, friendly and caring. There is a high nurse to patient ratio, and every one of them focuses on patient comfort. If you have a choice when scheduling outpatient surgery, this facility and its staff would be hard to beat.

Really great service even for procedures that are unpleasant. Would happily recommend for…read moreoutpatient procedures.

If you are traveling or just live here locally, this is the place to run when you have an…read moreemergency! I had an accident at the local Bp gas station and ended up needing six stitches for the injuries. Super friendly efficient staff! I come from Charleston SC and am used to larger busy emergency facilities but I have to say that the treatment received from this staff tonight shined bigger than most at those I have experienced back home! Thank you Dr. Hall for awesome bedside manners and doing a great stitch up on me! Thanks to RN Hope who made us feel so comfortable and even shared awesome stories to ease our minds while being detoured through their facility on our trip !

We felt cared for and helped in our time of need and that made all the difference. We spent the day…read moreat the ER with a terribly painful kidney stone. The staff all moved quickly and with purpose to get my husband out of pain and discomfort as soon as we got there. They checked in on us frequently and gave us updates, medicine, information - as it was needed. They really cared for us and that made such a difference. We didn't expect much from an ER, but we were very happy and thankful we went to this one and had the staff we had. The security team also was incredible. After a difficult day, our truck battery actually died and I ended up panicking because all my husband wanted was to go home. The security team showed right up with solutions, a jumper cable system and lots of information to help me get through it all. They were such a blessing and a godsend. Thank you to Nurse Kris, Dr Kim, and the security team that night. I didn't catch their names but they deserve recognition and a big thank you - for everything

A little over 6 months ago. I broke my tibia. Was taken by EMS this hospital. Nurse asked what my…read morepain level was 1 to 10. I said about an 8 can I have 2 Tylenol arthritis. She said no, I'm going to give you morphine. I immediately said no I am allergic, I get bad hives that start in my nose. She said you will be fine I will give you a benadryl back. My boyfriend even said no loudly but she did it anyway. Then, your hospital staff had EMS take me to their sister hospital in downtown Louisville instead of asking me where I wanted since it is me paying the bill. I wanted to go to Norton. EMS stated it was your choice to send me there. I advised not to take me downtown to please take me to Noryon Brownsboro. I argued for the entire ride to their choice. I have contacted 2 attorneys, and have been told there is no malpractice case. This is where I am confused, how can a physician, pharmacist and a nurse give me a medication I am allergic to and it be ok. Katie Southern

I wouldn't even give this hospital a 1 but there isn't an option for a lower score. I was scheduled…read morefor an 11:30 appointment. When I checked why there was a delay, kelly let me know she had to out me back on the schedule and rescheduled me for 1. Totally unacceptable, avoid this location!

The care was terrible beyond terrible. Actually they left part of the equipment attached to me and…read moresent me home like that. They were extremely rude the entire time and the quality of care was laughable. They would not let me see a doctor. And the nurse practitioners were a joke. I've always used them for any emergency me or my daughter has had and never will again. I took an ambulance to get there and was told I would get a voucher for a taxi only to be denied one because I receptionist lady had an attitude with me.

I was seen in the ER for kidney stones. Excellent Care provided by Tisha Popplewell, APRNread more

This hospital is no smoking, great volunteer staff, admissions is fast and efficient, and the ER…read morestaff was extremely helpful when we had to use them multiple times over the past 8 years. Have used lab & x-ray departments and they were quick, great follow through, and friendly. From hurt ankle to acute pancretitis, they were great!

I think I missed the Louisville YELP Elite Event of the year. Why? I was otherwise occupied with a…read morevisit at this establishment. The outcome good, the review a definite 5 star experience. Some healthcare settings are an automatic blood pressure raising experience from the start with the registration experience. This place is not so. I had a gentleman call me the day before my scheduled procedure and handle the majority of the preregistration over the phone. He politely advised me all that was left to do was show up at the correct time with my picture id, my insurance card, and my designated driver. DONE, 5 stars for admissions/registration After finishing with registration I walked into the next private office where the tech completed my day of procedure blood work. I can be difficult for a tech to find a vein to draw blood from so I always warn them not to worry if it takes several tries. WOW, this tech actually got it on the first try and within 5 minutes I was totally finished with labs. DONE, 5 stars for lab work I was then escorted to the correct side of the large waiting room to be called back for Prep. Two - three minutes and the nurse arrived to escort me back for surgical prep. She told my husband after I was prepped someone would come out to get him. The Prep nurses were polite, efficient, friendly and calming. One nurse recapped all my medications and allergies to make sure paperwork was complete and correct. The other nurse took all my vitals (blood pressure, temperature, etc.) They advised me I was next up for the doctor but that they would bring my husband back until it was my turn. DONE, 5 stars again It's my turn for the Cardiac Cath lab. The nurse walks me over and at the same time walks my husband to the waiting room. The nurses in the Cath lab all knew their jobs and were efficient yet friendly. My cardiologist arrived on the scene and the cath was done. After the procedure my husband was escorted into the room so the doctor could review the results with both of us together. DONE, PLUS GOOD NEWS, a definite 5 star experience. Then it was off to recovery. The nursing staff In this area obviously all like their jobs. In the hours it took to go through the recovery process they were caring, social and distinguished professionals. The three hours that require different stages in recovery all breezed past. I was given clear written discharge papers, my husband was sent to the garage for our car and I was wheeled out to meet him in front of the Rudd Heart & Lung Center. 5 stars Not that I want to frequent medical facilities, I would be treated here without hesitation if there was a need .

This review is for the Emergency Room at Jewish Hospital. I tripped late at night and hit my face…read moreon a sharp edge. I didn't want to go in at the time, it didn't look that bad. The next morning, I decided to have it evaluated. I heard Jewish had plastic surgeons on standby, so we drove down on a Saturday morning around 10 am. We were greeted and given papers to fill out while they copied insurance information. No more than 5 minutes later, I was called into triage. I hadn't even finished paperwork! From there, I was led back to a room where I saw a nurse immediately. Followed behind her was a very personable ER doctor who explained why lacerations are best treated earlier, but he went right to work on my injury. He talked thoroughly about wound care and after care for scarring. The nurses then fashioned a less than obvious cover for it. My husband and I could not believe how quick and thorough the process was. I'm healing well and still am amazed how thorough they run the ER at Jewish. I don't look forward to a future visit, but it will definitely be here!