We have had Em-Maculate cleaning our house for a while and there have been issues from day one. We…read moreasked for two people for a deep clean. A man and woman arrived and spent 4hrs cleaning. Everything the man. Leaned was amazing, the woman did not do a very good job, they ended up sending the man back to redo what she had done. We were very happy with him, he went above and beyond. We liked him so much that we didn't make an issue of him damaging our laminate flooring using soaking wet mop. Apparently he left the company and they didn't notify us. They sent out some guy we didn't know while my wife was home alone. She wouldn't let him in. When my wife called Emily, she sent her to VM. She sent a text back. She said that she had tried to contact us but didn't hear back. The only contact we got was an email that she wanted to change days. She asked for a reply if the change was okay with us. It was not so we did not reply. Also, during the time we had service from Em-Maculate Cleaning Service the price changed from hourly to fixed and the price increased without notification. When my wife tried to work things out with Emily directly she said we were too difficult as customers and she was dropping us. Who knew that asking for clear communication was "demanding".

Over-charged, unprofessional, and sketchy business practices…read more I paid for a move-in cleaning for my new home. I was purchasing from my parents, who were present for the cleaning while I was out of state. I was originally quoted over email that the cost would be $580. It ended up being $1,200, and there was 0 communication with me that the quoted price would change. I found out when I got the invoice. I was charged for a 8 hour session with 2 people working. However, my mom told me that for the first 4 hours, only 1 cleaner was working. Also, the cleaner was an 1 hour late. Mind you, they did not inform me of either of these things. So, if my mom were not there, I would not have known. When I confronted them, they said one of their cleaners had a medical emergency. (Again, I would've been totally fine with only 1 cleaner at first if they had told me about it AND had adjusted the price accordingly instead of charging me for 2 cleaners when there was only 1). I guess, they may have assumed I didn't know the owners of the house, so they could get away with overcharging me without me knowing. So, I got the invoice for $1,200. I asked her why it was this price, since at most it should've been $760 ($95/hour for 8 hours). She said since they only had 1 person the first 4 hours, they ended up having 3 the second 4 hours to make up the time. So, it ended up being more. Also, they said they were there 10 hours but "gave me a discount" since they were late and there were mix ups. I told them I was very upset and frustrated, because had I known they were going to charge me double, I would've asked they stop the cleaning and done the rest myself. I did not expect to be blindsided with a cost double the price. They stopped replying to me on email and we continued over the phone, where they inevitably did not budge and charged me the same price for the labor since they ended up having more people. I accepted the charge, but wanted to write this review to share my experience. It's actually 2 years after the fact and I wanted to keep it to myself. As a small business owner myself, I know how damaging bad reviews can be. So, I wanted to give them the benefit of the doubt, but I just got an email asking to be connected as a business partner or something and it convinced me I really needed to write this. I'd encourage you to look for other options unless you're rich enough to be able to blindly pay nearly double what you're quoted with no notice.

Olivia deep cleaned our house yesterday and it's safe to say we will gladly have her come back…read moreevery other week for a routine clean! First of all, she worked so hard ALL day with a smile on her face. She's very pleasant and kind and easy to have a conversation with. But our house was absolutely gorgeous when she finished! It looked brand new again and you could tell she paid attention to detail and got every nook and cranny. I also appreciate how she keeps me in the loop and updates me on her ETA as well as when she'll be done. Her prices are phenomenal, too. She's a hard worker, and does it well! You won't regret hiring her to make your home spotless.

We were so impressed with the quality of work from this company. She came and did a deep clean…read morelast week and now we are going to have her come every two weeks. She paid great attention to every detail and I am thrilled we found her.

Liz and her team did a great job deep cleaning my house. They worked efficiently with close…read moreattention to details. They used pet friendly products and worked around my 2 cats. I would hire them again.

Elizabeth was very nice over the phone when she gave the quote. She got back to me fast and she…read morecleaned my home very well. Would def hire her and her team again!

Grace (Graceful Housecleaning) is terrific. She cleans with incredible precision and attention to…read moredetail: every corner, every surface, every often-overlooked spot. My home consistently feels fresh and cared for. Beyond her skill, she's reliable, trustworthy, and a true professional. Six years in, she still treats my home as if it were her own. If you're looking for someone dependable and meticulous, you'll be in great hands.

Great cleaning service, love to come home to a clean house. Their service gives me such a wonderful…read morefeeling to know that all will be clean and smelling so fresh. Thank you Kai for a great job!!

Awesome cleaning service, very responsive and definitely worth the price. I'm sensitive to dust and…read morehave a dog that sheds everywhere, and I was super impressed by the attention to detail and how spotless my floors and counters and shelves all looked! I especially love that the products are all eco friendly and pet friendly. Would definitely recommend and will definitely be using Peachy Clean for regular cleanings moving forward. Thanks again!!

Samantha was honest, friendly, responsive, and on-time. We communicated easily through text and she…read morehelped us schedule a 4-hour cleaning within a week. She listened to my requests (we recently had a renter move out and only needed certain areas of the house cleaned), got a lot done in a short amount of time, and left our house nice and clean! I really appreciate that she uses clean products and was still able to get rid of some dark marks. We'll definitely use her services again! It's worth noting that Samantha charges her cleaning fees up front at the time of booking. I was a bit hesitant about this at first but I give her props for taking control of her time! She promptly sent over an invoice for our payment, sent us a reminder the day before our cleaning appointment, and showed up right on time.

Samantha is EXCEPTIONAL! She is VERY thorough, timely, efficient, honest, and with a sense of…read morehumor!! Our home feels, smells and IS better since her amazing cleaning! We're glad she's in our and our home's life! tim & Jeannette Peck

They have cleaned two homes for us recently and have done an excellent job. Communication and…read moreresponsiveness is fast, their is detailed and considerate of the finishes. Will continue to use their company.

Easy to contact. Made appointment within a week of call. Came on time and did a perfect job. Will…read moreuse them again.

The two member team worked very hard to deep clean my kitchen and bathroom. They were very thorough…read morewith the stove and oven, and did a wonderful job. I appreciated how friendly and professional they were.