What went well is BOB ! He's a true legend in our business and community.he has a love of elevator…read morephotography,he will call his guys and request photos of the equipment,the men respect him so much that they will take time to photograph every single aspect of the equipment..dedication and looks ..that's Bob

Great crew!!!! We had Tom G here doing an install for an elevator that has been out of service for…read morealmost 3 years. The whole crew was amazing and very accommodating. They were quick and efficient and left everything spotless. We were VERY happy with this company!

Doug has taken care of my elevators for the past thirty five years, he's been doing this long…read moreenough to have seen it all and he's always good with his deadlines.

This is the best company to deal with. They are super up front and honest and don't give the "sales…read morepitches" everyone else gave me. We installed the stairlift and it's perfect and they service everything that they sell and are local in Long Island. I highly recommend them.

I spent $7,000 on an outdoor chair plus several repairs and still don't have a working chair lift…read more I first purchased an indoor chair lift with them and it works well for 7 years. The outdoor chair they sold me looks similar to my indoor one and I've had nothing but problems with it. Theres nothing more frightening than having a 250 lb disabled person stuck in the middle of a stairwell because the chair stops working. This Harmar chair has sensors in it which cause the chair to stop working for a variety of reasons which the homeowner couldn't possibly troubleshoot, and a cable that drops down causing the chair to stop. It can't handle any dirt in the track. I had to go to Home Depot and have a piece of wood cut to cover the track so dirt wouldn't go in the track, and dirt still fell into it causing the chair to stop working. Every time the repairman comes to your house, there is an automatic $175 fee, which I wouldn't mind paying once a year, but this chair rarely ever works. Its completely unreliable and unusable at this point. The owner of the company Dave stands by this unit and tried to blame me for the trees, or my landscapers, or the way I operate it. I even tried calling the manufacturer to troubleshoot myself, and they will only speak to a dealer. I even said I would buy a new chair from them to replace this and have gotten no reply. This situation was handled very poorly and I'm out $7,000 without a working chair lift.

Very respectful and courteous. I would consider This repair…read moreshop in the future For now decided to get new phone.

Everything was fixed properly in a timely manner. Getting our devices fixed was easy and convenient.read more

We will never do business with All-Ways again. They are terrible communicators with their…read morecustomers, they make promises they do not keep, their labor is over-priced, they are not transparent with their costs, and they do not care about any timeline. In fact, they demanded 75% of their service estimate up front, and 4 months later -- having not solved the problem -- refused to refund the bulk of it.

This company does not act in good faith. Do your research and find a better company that acts in an…read moreethical manner. My eighty-five-year-old mother has been trying to get a refund for a contract that she is not using. She advised the company that she would be selling her home and she was told that she would be given a refund for the unused time. Unfortunately, she was encouraged to pay for the five-year contract, of which she only used 18 months. She has been ignored by this company repeatedly and is now working with the NYS Division of Consumer Affairs. She will not give up. An honest person who has worked hard her entire life and this is how she is treated. To the CEO who never answered the calls--REMEMBER, do unto others as you would have them do unto you. WHAT GOES AROUND COMES AROUND.

My mom has Parkinson's Disease and our chairlift is very important. When we had an issue with the…read morechair, we called Stairlift King and spoke to Neiko. He was in my home the next day. He was wonderful. He explained what was wrong and was quick to fix it. He was very knowledgeable and friendly. We will definitely use them again and ask for Neiko!

Neiko and his team did an excellent job at a reasonable, no-nonsense price. He was very…read moreresponsive, provided a no-nonsense price, and was very accommodating to schedule the installation coming out on a Saturday morning and finished install in just a couple of hours. They were on time and ahead of schedule! They did a very professional job, very quickly, and taking great care to install neatly and even taking the time to demonstrate all the functions to my parents. They are 3rd Generation installers of Acorn Stairlifts, proud of their work, and it shows! Did I mention they will help if we ever need help with the equipment? Just wonderful people doing a wonderful job and that's so rare these days.