What a hidden gem of a store. Our grand daughter needed ballet clothing and they were an excellent…read morechoice to shop. They have top notch staff and a super selection of clothing.

DO NOT WASTE YOUR MONEY ON THESE SCAMMERS…read more Incredibly disappointed with this dance shop. I went in with my son in early June to purchase jazz dance shoes. The staff members were nice, yet very dismissive--spent time sizing him, etc. The clerk LIED to me and said they had a different sizing guide that's close to European sizing, which I understand having shopped there and the UK for shoes myself. I wanted, and clearly stated, that we needed the shoes to last 6 months. I wanted to buy a youth size 1, but was LIED to again that the shoe would stretch. I was sold a child size 12. My son grew out of the shoe 6 weeks into an 8 week ballet class. I spent $57 on what I thought would be a quality pair of dance shoes. I also bought multiple pairs of dance shorts and shirts. We tried calling and left several messages with no response. Terrible business practices. This is not how you treat customers. I do not recommend this business to any local dance moms or performers that frequently come through the area looking for quality dance wear. Absolutely disappointed that the clerk thought it was alright to lie to their customer. Owner is not professional at all, very dismissive and just wants to take your money. DO NOT WASTE YOUR MONEY ON THESE SCAMMERS

This place was recommended by my daughter's dance instructor. It's a very small one room shop. It…read morewas fine that day for my very active one year old, stroller, and 4 yo trying on clothes, since no one else was there. The woman working was very informative, kind, and down to earth offering me the deals, not pushing the more expensive items, since I told her we were unsure of my daughter's commitment to dance. I would recommend and will be going back.

This place is awful!! I ordered shoes as a Christmas present. On Christmas the person who the shoes…read morewere for informed me that the shoes that I received were not the ones that I had ordered. We called the store & they said to ship them back to them & that they would refund my shipping cost & send me the correct shoes. After they received the shoes back, they told me that the ones that I had ordered were not in stock and that all they could do was refund me. They refunded the cost of the shoes, but not what I had paid to receive the shoes in the first place or the return shipping. When I called to talk to them about the manager yelled at me saying that I was lucky to get the cost of the shoes refunded & that they would not refunded the shipping. Then he hung up on me! I will NEVER buy anything from them again & I will tell everyone I know to stay away!!

Everything you need and more. Best prices in town. 25% if 3 or more items bought at once.... Chloe…read morehelped my daughter and made her day "and my bank accounts day".

Rude and Unprofessional Manager - Never Returning If the…read moreowner of Capezio Las Vegas sees this review, I sincerely hope you reconsider the manager you've hired. Her way of handling customer issues is disappointing and unprofessional. Not only has she failed to train her staff properly, but she also shifts the responsibility onto customers. Here's what happened: I called ahead to exchange three unopened tights that were too small for my child. I was told they could make an exception, even though tights are usually final sale. I drove 20 minutes to the store, greeted by a woman with glasses who claimed to be the manager. She told me I had to pay the price difference, which I was fine with. But when I asked about the extra 10% student discount that had been applied before, she said it wasn't available because "two discounts can't be combined."She then claimed she had checked my purchase history and that I had never received a student discount. This was completely false!!! When I showed her my receipt with the clearly printed "student 10% off," she backtracked and said that was a mistake by the previous sales associate and that she would speak to that employee. Her excuse? "The system doesn't allow it," and that I was lucky she was even letting me exchange, because tights are "final sale." When I showed her Capezio's official return policy--which clearly states that unopened tights can be returned or exchanged within 30 days--she dismissed it and snapped, I told her English is not my first language, but I can read the policy very clearly. It was right there. She didn't care. She refused to acknowledge it, spoke to me in a rude and sarcastic tone, and said, "Don't change the subject." Her attitude was passive-aggressive, and honestly, I felt disrespected and discriminated against. Finally, she gave me the 10% discount, but wrote "customer complaint" on the receipt and sarcastically said, "You have the best day ever!" This is unacceptable behavior from a store manager. What's ridiculous is that she ended up giving me the discount anyway--so clearly, it was possible all along. But instead of solving the issue with a good attitude, she chose to argue and treat me poorly. In the end, she made a customer angry enough to never come back. All over something that could've been handled with basic respect and professionalism. I want to highlight that Nikki, the sales associate who helped me previously, was kind, helpful, and professional. In fact, every other staff member I've dealt with at this store was better than this so-called manager. I will never shop here, and I strongly advise others to be cautious--especially when dealing with this particular manager.

I stopped into Lululemon location on a Wednesday morning to exchange a pair of shorts, and the…read moreprocess could not have been easier. I was greeted as soon as I walked in, and after mentioning that I needed to make an exchange, an associate assisted me right away. She checked her handheld device to see if the item was available in-store. When she found that my size wasn't in stock, she immediately offered to have the replacement shipped to me. The return and reorder were handled quickly at the register, and the entire process was smooth and hassle-free. Even better, I made the exchange on Wednesday and my new shorts arrived by Friday. Excellent customer service and a seamless shopping experience from start to finish.

"When we strive to become better than we are, everything around us becomes better too."…read more Inspiration, motivation, and holistic solutions are some of the key elements that come to my thoughts when wearing clothing from this company. One can move and be motivated by the feeling while wearing this brand. All that can come from a pair of tights. You might just sit back and go, how is this possible? If you wear Lulu then you understand. Of all the locations that I have encountered the interactions between the staff members and customers is truly amazing here. They want you to be happy with your experience with their products. While their pricing of their products they offer are high the quality is apparent. And if your purchase doesn't meet your expectations then you are free to exchange or return it. If they end up being defective they will replace it on a case by case basis . I've been wearing their brand for over a decade and have yet to see anything fail. Need to keep all your stuff secure get your lulu belt back and they even come in different sizes and colors too . What's not to love about it . Style is yours to express. You can change it up each and every day too

It's hard to judge factory store locations based on what they have available at the time, as it's…read morealways changing and heavily based on what returns they get, or what models are getting moved to their stores. That said, I found the selection at the time to not be impressive. I look almost exclusively for Jordan's, particularly retros, and did not find a single one in the men's or toddler sections (which is unusual in my experience at factory stores). The women's section wasn't MUCH better, but I did find a pair of recently released Jordan 4's that I picked up for my wife. Something important to note, is that if you find a shoe that you like that isn't in your size, you should ABSOLUTELY ask an employee to check the back.

This review is for AJ & Tino--their customer service was great. It took me a while to find the…read moreright shoe and they were patient and helpful. I'm not sure if it was AJ or Tino, but the man upfront that checked me out (it seemed like he was maybe a manager) was especially nice and helpful. I told them I would write a review for them back in April, but never got the chance to do it. My email link expired for the review, so that's why I'm writing the review here. Ty Guys! I do recommend this store. :)