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    Nike Factory Store - Henderson

    3.7 (99 reviews)
    Open 10:00 am - 7:00 pm
    Updated a few days ago

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    Lee S.

    Stopped in to pick up a few items. The store was clean and the merchandise was neatly arranged and colored coordinated. The staff was friendly and welcoming and projected good customer service skills. Although, the store wasn't crowded staff could be seen on the floor interacting with customers.

    nike shopping bag :-)
    Andrea M.

    I came here last night to exchange a pair of sneakers i got online that didnt fit! i called in to ask a worker what i need to do an online exchange. the girls name was carmina, she did a great job helping me prepare my exchange over the phone so when i came in it would be a breeze making the return! sure enough when i got to the store she helped me and it took about two mins just to verify my info and the exchange was completed! she was very friendly and helpful :-) I then after, decided to take a look around the store, and i found so many nice items !! from shoes to clothing for great prices! they have a great selection of nike gear and shoes that you will def find something for everyone in the family for an affordable price !!! i highly recommend this location they provide excellent customer service and have a great selection to choose from! For example, i got a pair of sneakers for my husband and a t-shirt, and some shorts for me all for $110! i would have spent double any where else! ;-) this is my to go to nike store!

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    1 year ago

    This location is much better than visiting the outlets. The merchandise is displayed nicely and you avoid the crowds.

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    7 years ago

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    Review Highlights - Nike Factory Store - Henderson

    They also have a lot of clearance shoes against the back wall, and all of it so organized.

    Mentioned in 9 reviews

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    Quality/Quantity - We are regular customers at this…read morelocation. This is where my daughter got her first Lululemon iron-on 10 years ago, as she continues her collection. The design was the LV strip which was so cool. She is sad that you have changed and discontinued this program. Well I guess you are saving me $$$, so thanks. Atmosphere - Small shop. Open 7 days a week from 10am to 8, 9 or 10 pm; see Yelp for specific close times. Service - 6 stars Team members here are so positive and customer focused. A team member saw me carrying stuff (other purchases from the mall) and offered a large bag so all can fit in 1 bag. More importantly, she went out of her way to make sure the bag she chose matched my outfit, LOL. I also believe in your 7 core values - connection, courage, entrepreneurship, fun, honesty, inclusion, and personal responsibility. The Tommy Bahamas manager in this same mall can learn from their service program (Planet Hollywood Tommy Bahama location has better service/management). Price - Above average, but you get what you pay for. Although I personally am buying less and less of this brand, I do like the quality. My yoga lifestyle was very short lived. Owner Comment - Congrats on all your success since 1998 by founder Chip Wilson - 491 stores with 25,000 employees and growing around the world. 2007 IPO.

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    Nordstrom Fashion Show

    3.7
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    Easily accessible from the parking garage. Friendly and helpful staff, clean facilty and a grest…read moresale section. I picked up some unique casual shoes for less than $80. Appreciate the salesman who helped me.

    I purchased two leather jackets (Schott and John Varvatos) online, and unfortunately neither fit…read more When I went to return them at the store, the experience was extremely disappointing. Because the original credit card I used had been closed, I was told I would only be issued a gift card. What was frustrating, however, was the inconsistency in how this was handled. The manager initially told me she needed to get authorization, and I waited approximately 10 minutes for a return call--only to be told a gift card was the only option. When I asked to escalate the matter, two additional staff members came over. One of them was notably rude, while the other, James, was more professional and apologetic. I was told this was standard store policy, which raised a simple question: if this is truly a fixed policy, why was authorization needed in the first place? The situation felt inconsistent and, frankly, left me questioning whether customers are being treated equally. I've been a loyal Nordstrom customer for over 30 years and have never experienced this level of service. Nordstrom has long been known for its exceptional customer care, which makes this experience particularly disappointing. I sincerely hope this is an isolated issue at this location and that steps are taken to ensure the level of service aligns with the company's longstanding reputation.

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    Nike Factory Store - Henderson - shoes - Updated July 2026

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