I cannot in good faith recommend Ana Rosa's cleaning service. For reference, I didn't have Ana clean my son's room - so my total house was around 2500 sq feet without his room, and 2.5 baths. I have a son and two cats. My house is overall clean, but the floors get dirty quickly. My house typically gets cleaned twice a month. Unfortunately this month my cleaner was not able to come, and so I booked Ana for a "deep clean." She said she would come and give me a price prior to cleaning and I agreed. Later she stated she told me the estimate was $800-900, however this is not true. If I had heard that price I would not have booked her services. She arrived promptly the day of, walked through the house with me, and told me she would text the estimate. She did not text me, however, but I was prepared to pay triple or so what I typically would for a cleaning, so I didn't think there would be an issue. During the walk through, she saw I had a collection of perfumes and bath soaps and candles. She said they would not be moving those to dust under them. I thought that was odd because my regular cleaner did that - but I brushed it off. She asked if I wanted the windows cleaned. I knew there wasn't a ton of windows they could reach because my house is two stories. I said if they could reach them, then of course. My regular cleaner does some windows for me, so I didn't think much of the question. She had three women clean, for a total of 3.5 hours (or 10.5 total). The women WORE SHOES ON THE CARPET, which I was shocked by as my regular cleaner uses the cheap disposable booties to keep my house from the extra filth of shoes. Myself and my family do not wear shoes on carpet, as Ana saw during the walk thru. As it was already done, I didn't say anything and let it go. When the cleaning was finished I laid down on my bed to sleep as I wasn't feeling great. Thirty minutes later, Ana just came into my house unannounced in order to check on the work. No knock or anything, just a woman yelling for me from downstairs while I was sleeping. The house did look beautiful! She pointed out the "extras" they did - such as vacuuming the couches (my regular cleaner does that), cleaning two light fixtures in the kitchen (my regular cleaner does that every other month), the floor was clean (I expected it to be?), etc. Absolutely nothing special or beyond expectations for a "deep clean" in my opinion. However, like I said, the house did look good! I thanked Ana for the work and she left, again without giving me a price, which was odd but she said she would text me. I am fairly sure she didn't give me the price in person because it was price-gouging at its finest. Ana Rosa charged me $1,450!!! What?!? I was shocked but paid the bill promptly, and asked why the extra charge. She said it was for the windows, and she had told me it was estimated at $800 (that was not true, but okay - so $500+ for a few windows that were only cleaned on one side)? Ana was very defensive, even though I told her the house did look beautiful - it was the cost that was outrageous. If I was going to pay $500+ for windows I would have definitely hired someone to do them inside and out. And if I was going to pay that much for cleaning I certainly would expect that every shelf would be cleaned properly, for the cleaners to not wear shoes on the carpet (gross), for the windows to be cleaned inside and out, etc etc. Overall the service was good, not exceptional. The value is non-existent. I will not be using Ana's service again, and I believe her communication should be vastly improved. Two stars because the work was acceptable and because I should have done better at getting a price prior to the service. read more

We have used Anna's services at our home and office for over 25 years. They are very detail oriented, always on time and trustworthy hard workers. They also clean our daughters house. I would highly recommend them to anyone that is looking for cleaning services. They provide excellent service, at a fair price. Ken and Sharon M- Sebastopol read more

I spoke to Ana on the phone, made an appointment for her to see my home, and give me a price based on my need for twice monthly cleaning. She showed up on time, looked the place over, and after a brief conversation, gave me a business card and left. I never heard from her again. A disappointing waste of time for me, not a good business practice for Ana. read more

I highly recommend Ana and her team for house cleaning services, they are absolutely wonderful! The first time they came to do a deep cleaning of my house, my husband said "wow, the house looks like new" and we have been in business with her ever since. Ana does a great job communicating with her clients, is punctual and her team does a through job cleaning my house each time. If you are looking for someone reliable that will provide excellent service at a reasonable price, look no further! read more

Ana and her team clean our house every week and every week I am left with a sparkling clean abode. I love their attention to detail (I've literally seen Ana on her hands and knees looking to make sure our kitchen floor was clean!) Being that I work from home and have a baby with a rigid nap schedule, I appreciate how quickly yet thorough the team is in getting the job done. read more

Consistently excellent, thorough and reliable. Ana has been cleaning our house for many years and her attention to detail never waivers. Highly recommended for anyone who wants it done right the first time without the need for special instruction. Highly conscientious, dependable and punctual. High standard of excellent service. My mother's favorite, and this alone speaks volumes. Highly recommended. read more

My place never sparkles like it does after Ana's team visits. We have biweekly services with Jasmine and everything is great. always on time, incredibly thorough, and work fast while covering it all. would highly recommend! read more

Ana's team has been cleaning our house for about 2 years now and they're great! They work so hard and do an amazing job in a very short time for a reasonable price. We appreciate them so much! read more

GREAT service, I would probably say best service in Petaluma. Exceeded all expectations of each thing that needed to be cleaned and maintained. read more

Ana is terrific, you don't need to look any farther. They have cleaned HUNDREDS of times for me. Ana is a wonderful person, she is also trustworthy, accountable, flexible, listens and they do a great job. Ana's crew cleans my home and also attends to my Airbnb business. I have two rentals, and other spaces that need occasional cleaning. She keeps my short-term rental flipping seamlessly and my home looking fine. She is a great communicator with me and I never worry about the job getting done right, even when I am out of town. The one time I wasn't satisfied, she rushed a crew right back up here and redid the job - no hassle. This is a really good business and person to support. How nice to like and respect the crew who comes into your own home. read more

LOVE Ana and her crew. Attention to detail, reliable and they always are sweet with my puppy. Can't recommend them more!

Ana and her crew have been cleaning my house for about a year now. I would not hesitate to recommend them to my friends and family. There is nothing like coming home to a completely clean house. They are thorough, timely and flexible with changes to the schedule if needed. Thank you Ana and crew. can't wait to see you next week read more

Anna has worked for me for over 10 years.. she is the best. Helpful, dependable, efficient, kind, always ready to help. I'd be lost without her read more

Ana is fantastic! she's been helping us keep our house clean and straight for over a decade. With two little ones, this has become even more of a job! Ana is kind, thoughtful, professional, and completely trustworthy, as are the women who accompany her. I feel completely comfortable whether I'm home or not. And look forward to coming home to such a wonderfully clean house! read more

Ana has been impeccably cleaning my house for the last eight years & now I feel like she's Family! She is totally dependable, reliable, trustworthy, pays attention to detail & always does a fantastic job! If I ask for something extra to be done, it's never a problem. She goes that extra mile.... I'm sure I'm her fussiest client, as I'm known to be a neurotic clean freak! And she still comes back! She's truly a beautiful, caring & kind person who happens to be a wonderful housecleaner! read more

It's always a treat to come home after Ana's crew has been here--everything is sparkling. Ana is accommodating to my needs and responds quickly whenever I need to contact her. Jasmin heads our crew and is very friendly, professional, and thorough. read more

Ana has been taking great care of our home cleaning for over 15 years. She is the BEST! The house sparkles after she and her team leave. If there is a special request in cleaning, it's taken care of without question. You will be most happy having Ana doing your housecleaning. I sure have. read more