I would not recommend this place. Based on my experience, I felt like the focus was more on getting…read morepaid than on the quality of the final result. I had SMP done for both my scalp and FUT scar camouflage about eight years ago at the Maryland office. I wasn't happy with the results even back then. The pigmentation around my scar looked noticeably darker and unnatural compared with the surrounding area. When I raised my concerns, I was basically told that my scars were bad and this was the best that could be done. A few years later, after moving to the West Coast, I went to several SMP artists in both Las Vegas and Los Angeles for consultations about a touch-up and whether the scar camouflage could be corrected. Almost every artist I consulted told me the scar camouflage had not been done properly. Some specifically told me the technique looked rushed and that the pigment used did not appear appropriate for scar camouflage. There were other issues as well. My hairline was uneven and asymmetric, and there were areas around the crown and sides that seemed to have been missed entirely. For years I thought maybe this was simply the best result possible, but after getting opinions from multiple other SMP professionals, I no longer believe that. I originally chose this provider partly because of the large number of extremely positive online reviews. At one point, I remember seeing more than 600 five-star Google reviews. I later became skeptical about how representative those reviews were, and I noticed that the Google review presence I had relied on was no longer there. I'm sharing my experience so others do their research, get consultations from multiple SMP artists, and specifically ask to see healed examples of FUT scar camouflage before committing.

Review for The Art of SMP by Chris Herrera, Kensington, MD…read more From a woman with alopecia I've had alopecia for a few years now, and after trying different wigs, fibers, concealers, even seeing dermatologists, nothing gave me the kind of confidence boost I was hoping for. I finally decided to try scalp micropigmentation (SMP) with Chris Herrera at The Art of SMP in Kensington, MD -- and I'm so glad I did! Kindness, Respect & Comfort From the first consultation, Chris and his team made me feel seen & heard. They listened to my concerns (uneven patches, sensitive scalp, what my "look" goals were) without rushing me. The environment is professional but warm. Staff were gentle and respectful. Because of the patchiness I had, I was anxious but Chris guided me through what realistic expectations are, and didn't overpromise. They reassured me about pain, healing, colour matching, which helped a lot. They know how emotionally heavy hair loss is, especially for women, and they treated it not just like a cosmetic fix but something that matters deeply. The price point is perfect, Given the durability of the work (touch‑ups needed but not often), I feel like it was worth every dollar!!! This is not a paid review or discount review, I'm a real female with alopecia living in Virginia. I wish I knew of this years ago.

1 star -- Severe leg injury from laser treatment, then weeks of being ignored…read more I went in for my very first laser hair removal appointment on June 18th and left with severe burns/injuries covering both my legs (see photos). The marks were still visible almost two weeks later (i'm praying these are not permanent scars). I saw my own doctor on June 24th, who diagnosed an adverse skin reaction to the laser treatment, prescribed prescription-strength steroid cream and a prednisone taper, and explicitly advised me not to return for further treatment at this location. What made it worse was the response after: * The marks became visible the day after my appointment (Friday, June 19th). I was working all day and couldn't call, so I emailed them that same day asking if my legs -- badly swollen and itchy -- were a normal reaction. * Saturday, June 20th: I called right when they opened, since I still hadn't heard back on my email. I sent photos as requested. No callback all weekend, so I ended up at urgent care for a hydrocortisone prescription. * Monday, June 22nd: called again, was told the "lead nurse" would call me Tuesday. Also learned that the petroleum jelly they gave me at my appointment to apply afterward was actually making the injury worse (trapping heat) -- meaning their own staff handed me something that worsened my injury. * Tuesday, June 23rd: no call. Called again, was told the same thing. I also sent a second, detailed email that day explaining everything. Their site advertises a 24-hour email response; I never got one. * Wednesday, June 24th: saw my own doctor, who confirmed the severity and advised against continuing treatment. I called LaserAway to cancel my 8-session contract and was told a director would follow up in 24-48 hours. * I heard nothing. I had a beach vacation starting the very next day, and had to keep my legs covered and out of the ocean the entire trip because of this. * I followed up again after vacation (Monday, June 29th) and was told 24-72 business hours. * Got a callback the next day (Tuesday, June 30th), told -- again -- to send photos so a nurse could "look into it," with a callback promised for tomorrow (which is now today). As of writing this, every single promised callback in this process has either not happened or happened days late, so I'm not optimistic. I've since sent a formal written request for contract cancellation, a full refund, and reimbursement of my medical costs, along with my doctor's documentation. We'll see if that ever gets a response. This is a company whose entire business is aesthetics, and when they visibly injured a first-time client, the response was silence, contradictory advice, and stalling on a contract cancellation while the clock ran on my sessions. My vacation was negatively affected by their negligence. I would not recommend anyone start treatment here.

Very good business, wonderful people. The ladies at the front desk are so super upbeat and…read morepositive, knowledgeable and helpful. The Nurses are helpful and knowledgeable. I'm always comfortable getting my services here

When my Mother was diagnosed with cancer, one of our biggest concerns was helping her maintain…read moredignity and confidence throughout her treatment. Infinity Speaks Cranial Prosthetics provided us with far more than just a wig- they gave us compassion, care and a deeply personal experience that we will never be forgotten. Jackie Iverson, the owner, personally came out to take mother's measurements. She treated her with the utmost TLC, patience, and kindness. You could immediately feel that Jackie truly cares about the people she serves. The custom hair unit they created was absolutely stunning -it brought tears to our eyes when we first saw it on my mother. She felt beautiful and confident, even on her toughest days. Though my mother fought bravely, she eventually lost her battle with cancer. But that unit meant so much to her- it was part of her strength. We made the decision to lay her to rest in it, and she looked as radiant and peaceful as we remembered her. We can't say thank you enough to Jackie and the entire Infinity Speaks team for going above and beyond. Your kindness and craftsmanship will stay with us forever. With love and gratitude, Stefanye

I contacted them & the sales lady Kimberly Williams, was nice and they only deal with veterans and…read morethey will not stop till you're happy with what you have blah blah blah which is a complete total LIE !!!! They told me they only had two colors they could use for me. Said they mixed the two colors that was a lie.!!! Those colors were never mixed. She sloped on the copper and then put some brown around the edges and at the bottom. It looks like Ronald McDonald tried to go ombré. Course the picture she sent only showed the front of the wig. Made the mistake of saying I was a hairstylist so they said it might be better if they shipped me a wig called a 613 and I cut and color it myself. Now they billed the VA for this couple hundred dollars at least. I looked on Amazon and the 613 wig is 80 bucks. Rip off!!! if you are a Caucasian woman, they can only use two colors they said. VA said that is another LIE. Apparently they do not know how to mix the colors and use them together properly. I do not recommend this place at all because of course they're nice when they want to rope you in, but when Reality hits no, they lie. Jackie lied and said that I cut the Wigs and altered them. I absolutely did not. I did not even try them on. I said IF I HAD TRIED TO ALTER IT, it would have been nothing but strings on the bottom. If you're a hairstylist, do not tell them that or they will expect you to do the work while they get the money. If you are a Caucasian female, I highly suggest you go someplace else or ask the VA about giving you to another wig vendor. That deals with more Caucasian women. Sadly, after I contacted Kimberly again she said it was a done deal and began to have an attitude and speak in unkindly terms. It was too bad and the wig was altered she said. I told her they absolutely have not been altered. They did not open them to even see the Wigs. They just wanted their money. Either way you've been warned. Oh nice and kind at first until you start to have an issue and then it changes, as usual. Blonde wig 613 is $80 on Amazon. The other wig is where they said they actually mixed two hair colors together. You can tell by the pictures it's a flat out lie. Wish I could give them zero stars.

Absolutely five stars! The space is beautiful, the location is super convenient, and Chavi & Sara…read moreare warm, professional, and welcoming. I had a great experience with my Botox service and felt completely comfortable throughout. Chavi is truly such a light and an amazing human. Her energy is so warm and genuine, and she made the entire experience feel special. I would absolutely recommend this place and will definitely be back!

Chavi is the Best in the business! I trust everything she does and recommends. The office is…read morebeautiful and Sara is the Best at keeping the office running smoothly! I highly recommend Chavi and Sara with all your Botox and filler needs!

I have been going to district laser for the past few months and I have been satisfied with how…read moreefficient and quick their services are !

Great earlobe repair! Super fast and easy procedure. Doctor and nurse were very knowledgeable and…read moreskilled.

Doctor Dahiya and staff are excellent. He only recommended what you need . They make you feel…read morecomfortable even I didn't do the surgery because of my schedule. They were very sincere. I'll do my surgery with him in few months .

Your response to my review is falsified…read more You most definitely said, "President Trump is about to give his first speech and I must watch it," and you certainly watched during the entire session, offering commentary, feedback and expounding on some of his points. You wrote in your response, "This woman is most likely a liberal democrat who hates Trump and hates Fox and in turn wrote this review as a way of canceling me, and trashing me, and feeding her elitist ego." Whew! Your assumption of my political affiliation is completely incorrect as is your comment of who I am (elitist ego?!). Did I talk about your character in my review? No. Sounds like slander to me. My review is about keeping politics out of the workplace (which is an American standard) and the results I had after my last session (see the pictures). Please stop making assumptions on people based on what they look like. It's not the first time you've made stereotypical comments. I honestly don't think that you recognize that you do it. You most definitely switched out a tool or device because you were "having trouble pulling hair out on the first try." I've posted the picture of the results. Pictures don't lie. As much as you understandably try to connect with your clients, you'd make better progress by staying away from comments about politics and race and stop making assumptions and inflammatory comments about people. And by the way, publicly posting details of my client experience, is a HIPAA violation since your service requires licensure and oversight. Edited: 7/21: I see you removed your previous response that included the slander and the HIPAA violations, however please be advised that I took screenshots. Stay tuned. Your new response, is yet another assumption, as you're prone to making. The pictures were taken 1-2 days after my last session with you.

Fran is fantastic. She is chatty, friendly, concerned about her patients. Comfort is very…read moreimportant to her. And, her hair removal skills are unbeatable. I've been going to her for about 10 months, and she is worth every penny. Her charges are fair, and are much lower than many of the other businesses that offer this service. She is on-time always, and is booked many weeks in advance (a recognition of how happy people are with her services). She's just super-great! Her office is spotless. Garage parking for your car.

I've been seeing Claire for sugaring services at Organic Sugaring Spa for years, and she's always…read moreamazing! Not only does she do a fantastic job, but she's also such a great person. The spa is very clean and well kept. Recently, they brought on a new esthetician, Li, and I'm so glad they did! I've had two facials with Li, and she's incredible. The first one was a regular facial with derma-planing, and my skin felt so smooth afterward. The second time, she recommended adding an imaging chemical peel, which was a game-changer! She also gave me super detailed home care instructions based on my skin, with multiple product options for each step. A lot of the products she suggested, I already had at home, so it was awesome to get that personalized advice

I've been going for the 'Manzillian' for several years. Sugaring is soooo much better than waxing…read moreand shaving is ridiculous. I've had appointments with Claire and Apita; both are professional and very effiecient. The establisment is easy to fine [2nd floor Montgomery Ave] and very clean. It's prices are in line with Bethesda and I've noticed womens sugaring is much cheaper than mens but that's kinda obvious. Men tend to be harier and more 'bits' to work around. Great establishment