Your response to my review is falsified…read more You most definitely said, "President Trump is about to give his first speech and I must watch it," and you certainly watched during the entire session, offering commentary, feedback and expounding on some of his points. You wrote in your response, "This woman is most likely a liberal democrat who hates Trump and hates Fox and in turn wrote this review as a way of canceling me, and trashing me, and feeding her elitist ego." Whew! Your assumption of my political affiliation is completely incorrect as is your comment of who I am (elitist ego?!). Did I talk about your character in my review? No. Sounds like slander to me. My review is about keeping politics out of the workplace (which is an American standard) and the results I had after my last session (see the pictures). Please stop making assumptions on people based on what they look like. It's not the first time you've made stereotypical comments. I honestly don't think that you recognize that you do it. You most definitely switched out a tool or device because you were "having trouble pulling hair out on the first try." I've posted the picture of the results. Pictures don't lie. As much as you understandably try to connect with your clients, you'd make better progress by staying away from comments about politics and race and stop making assumptions and inflammatory comments about people. And by the way, publicly posting details of my client experience, is a HIPAA violation since your service requires licensure and oversight. Edited: 7/21: I see you removed your previous response that included the slander and the HIPAA violations, however please be advised that I took screenshots. Stay tuned. Your new response, is yet another assumption, as you're prone to making. The pictures were taken 1-2 days after my last session with you.

Fran is fantastic. She is chatty, friendly, concerned about her patients. Comfort is very…read moreimportant to her. And, her hair removal skills are unbeatable. I've been going to her for about 10 months, and she is worth every penny. Her charges are fair, and are much lower than many of the other businesses that offer this service. She is on-time always, and is booked many weeks in advance (a recognition of how happy people are with her services). She's just super-great! Her office is spotless. Garage parking for your car.

Magdalen is absolutely amazing! This was my very first time getting a Brazilian wax, and I was…read morehonestly so nervous walking in. I had read so many horror stories online about pain, irritation, even skin being removed so I was preparing myself for the worst. But from the moment I met Magdalen, she completely calmed my nerves. She's incredibly warm, professional, and downright hilarious, which made the experience so much easier to get through. She walked me through the process, made sure I was comfortable the entire time, and the best part she's fast without making you feel rushed. I didn't experience any of the nightmare scenarios I was bracing for. No pain, no trauma, and definitely no regrets. I left feeling smooth, confident, and honestly wondering why I didn't do this sooner . I'll definitely be back and recommending her to all my friends!

My first wax ever and Magdalen made me feel SO comfortable. It's quiet, she only lets one client in…read moreat a time for extra comfort, it's so clean. Talked me through the whole thing and did a fantastic job! Thank you Magdalen!

I have been seeing Dr Lee for years at Sona Dermatology. This year I came for my annual check up…read moreand see that the practice was sold and is now Epiphany. The office seems cleaner and the staff is still great. Dr. Lee is a great doctor with a great sense of humor, bedside manners and skill. He explains what he is doing and why, what to look out for and he isn't trying to sell anything. The systems seemed to have been updated and the office was very clean. I have no idea about the cosmetology side of things but for real medical care for skin issues I have to highly recommend Dr. Lee.

I've been coming to Epiphany for years back when they were originally Sona. To preface, I was…read moreoriginally going to a different dermatology practice in Reston, VA but I felt like the annual exams weren't as thorough and I wasn't being recommended the correct treatments. My friend recommended her doctor which is how I started coming to this practice. I currently see Doctor Iyer for my annual exam, which she's extremely thorough and documents any changes or concerns she may have. For the cosmetic side I was seeing Claire as well as Kelsey which both are also so amazing. I genuinely feel extremely welcomed when I come in, the staff hear any concerns or issues I may have and make the correct either medical or cosmetic recommendations based on my age, skin, and budget. To tell you how much I love and recommend this practice, I have since moved to NJ, and I still drive down to see doctor Iyer, Claire, and Kelsey. I refuse to find another dermatologist that's how much I love the staff here! 12/10 recommend

I enjoy my facial every time I go there . Lena is a very professional and friendly aesthetician who…read moretakes her time to take care of your skin. I definitely will go back

Excellent service every time! I've been coming here ever since I discovered the absolute magic of…read morethe dermal infusion a few months ago, which sucks all the gunk out of your pores and gives you a 30 min facial experience. I usually alternate between getting that or the oxygen infusion facial. And their Groupons are amazing deals on all of these treatments so I've probably used up to my limit on those at this point. But I will still keep going! I have had both Lina and Hope perform skincare treatments on me. Lina is amazing, so personable and friendly and professional. And Hope is so sweet, she always tries to put her clients in a positive mood. I would recommend anyone with acne prone skin to try the dermal infusion aka hydro-deep pore cleansing treatment because I feel like it's made such a difference in clearing up my skin. After this treatment, my products are always more effective because my pores are clean and my face looks smooth and glowy. Only thing is don't hesitate to tell the esthetician if you have any allergies or sensitivities to any products/ingredients at first!

Was already going to give a high rating because it was a nice experience and felt very comfortable…read morefor my first time getting lashes. AND THEN I was preggy hormonal all day, cried like three times and NOT. A. SINGLE. CLUSTER. BUDGED. Very happy and will definitely be coming back again

I've been to Lyndee's Lashes twice now to get my lashes done. The first was a full set and the…read moresecond was a touch up. Picture is the full set but my full was even better!!! Nikki gave me exactly what I asked for ... "longer, fuller but still natural". These lashes have shaved a lot off my daily routine because I wake up looking awake. So good!!!

I just had a wonderful massage by Susie. I feel amazing! I did not want to leave…read more City Magnolia is very soothing and relaxing. I will return Phyllis Roberts

Perfect experience. Regardless of the service - facials, massages, even spray tans - the experience…read morehas always been amazing. Knowledgeable & skilled staff, beautiful atmosphere.

Ann is the best I've ever had. I'm moving soon and will sorely miss her. I highly recommend this…read moresalon.

great nails experience kevin and mai are very nice book now very good salon and very cheapread more

I walked in to get my mani/pedi yesterday with no appointment and told it would be a 15 to 30…read moreminute wait, it was very busy. I agreed, sat down and picked my colors. DiDi enthusiastically and happily greeted me, apologized for my wait and I followed her back. She is new to the salon and I have to tell you I had an excellent experience with Didi at cloud nine! I didn't feel rushed, she graciously asked how I was and gave a great leg massage too btw. It's hard to find these days, going to get a mani or pedi with a cheerful and attentive tech And not being rushed. Made my day! Thank you Didi! Worth the wait!

Been to them a few times but this was my last. Booked a same day appointment, they told me 3p…read more Arrived and was told it would be an additional 10 minutes. I patiently waited. The receptionist then sat me in the pedicure chair at about 3:40, turned the water on 8 min later but didn't know how to turn the jets on. So I'm just floating my feet in the water for an additional 5 min. Pedicure starts and I'm still not too annoyed giving I did make a same day appointment. I got gel-x on my nails (on the phone they asked for my preference of nail tech I specifically said very experienced). As he's starting my nails he puts on my thumb nail which has bubbles under and especially around the cuticle area, I make him aware stating if the application is done correctly my nail will lift in a short amount of time. He states no, it's fine nothing will happen, I tell him 2 more times that I know in fact it isn't fine and if something does happen I'm coming back for a refund. I then proceeded to take a photo of said nail for proof of application, only then did he take my nail off and redo it. I also showed him a photo of the french I wanted, very basic and not a "deep french" they always upcharge for. After doing the french multiple times incorrectly I got annoyed and sent me to another tech, who was rude and giving the vibe like I was asking for too much or being difficult. After the off putting experience I ask to speak to the manager and explain everything. She then calls over the rude 2nd tech, and they both brush it off claiming she was nervous because I wasn't happy the first time (no excuse for lack of customer service). Then the tech starts talking crazy about me to the customers behind me waiting to pay, and laughing. I turn to the manager and ask her if she doesn't see the problem and the lack of customer service?! She brushes it off and tells me to pay, and I ask for something to be taken off (for the blatant lack of customer service, the amount of time past my appointment I had to wait, and the result of me missing another appointment I had bc they CLEARLY didn't know how to do said service- Gel-X nor a basic french in a reasonable time). She looked me dead in my face and said the service was done so I needed to pay full price. I responded and asked if she went out to eat and had a rude server, had to send the food back to get it corrected wouldn't she expect for the manager to make it right given her experience was trash. No answer of course lol, then spoke in their language to the receptionist and agreed to 10%($5 off) SMH. This is exactly y I will not be coming nor will my daughters. It's not even about messing up my nails, it's about the lack of customer service and understanding especially when I'm paying for something. Who doesn't want their nails exactly how they showed or want at least a great customer service experience despite a mix up or long wait. Shows anyone in there is just money and they don't value a true customer experience as they claim. And to top this entire experience, the said nail is STILL lifting after only 8 days since I got them done. Also recorded this entire encounter after he kept saying my nail was fine, in case they try and dispute the incident. What's really unfortunate for me, they definitely won't give me a refund despite my nails still ending up trash. $130 down the drain. Photos attached (french I asked for, french he did, nail lifting after 8 days, and the HUGE bubble under my nail). If ALL your techs can't do a service properly just tell a customer you don't have availability that day, instead of being money hunger booking me with someone who doesn't know proper application SMH. Also notice how far away from cuticle the gel-x was placed. Also called and asked for a refund, they only will "fix" the issue. Which would require an entire new set and sitting AGAIN with disrespectful workers. No thanks called my bank