A year later since my last review, I still find this business to be the best for renting a mobility…read moreschooter for Disney and the Anaheim Resort Area. Bryan is always amazing, super helpful and incredibly accommodating. I always call them first when visiting. Still highly recommend!

My mother was unexpectedly hospitalized and unable to travel to California for Mother's Day, so…read morewe've been trying to rearrange and handle everything we had planned. Out of everything, this was by far the easiest part thanks to your kindness and understanding. The customer service especially Jasmine A. was absolutely incredible. You made a stressful and emotional situation so much easier on us, and that meant more than I can put into words. We will 100% be using your service again for future events once she is feeling better. From the bottom of my heart, thank you again for your compassion, professionalism, and understanding. It truly did not go unnoticed.

i'm from Las Vegas nv my name is Rebecca and we plan a…read moretrip to come in Anaheim to go to Disneyland me and my husband I called this company found on the Internet and Brian couldn't be more helpful from the min he said hello on phone it was like I knew him for 20 years. his professionalism five stars he discounted the scooters for me and my husband we rented two his kindness was 10 stars just gonna say thank you Jesus for me finding this wonderful company that supplied the scooters for me and my husband for our trip that is in May 2026 really appreciate Brian. this business they have the most affordable rates around. They drop off the scooter and pick it up with no hassle at your hotel. I wouldn't go anywhere else I'm a customer for life. Try them Out you won't be sorry five stars all the way God bless you, Brian, Rebecca, Todorovich, and Tim my husband we're so grateful

We have used D&R every time we visit the parks and things are always flawless. We had a slight…read moreconcern this past visit but one call and they were quick to respond and remedy. What a great company to rent from! Highly recommend using D&R

I've rented from them twice and always had a good experience! The pick up and drop off is super…read moreeasy. The staff is friendly. Booking is easy (last time I handled it all over text!) Previously I had used a different scooter company and maybe it was a fluke but Bright scooters seem faster, nicer, and the batteries last longer. Oh! And they don't do that obnoxious beeping that a lot of the other scooters do. As convenient as it would be to rent from Disneyland directly, without a reservation system I just don't trust them to not run out. Bright is by far the best option out there.

The bottom line, the guy could care less for the horrible experience my family and I had. We were…read morenot able to execute our plans for the day. I rented six scooters and only 3 worked. I was refunded only for one, We had to walk back the scooters to the hotel. Our whole day was ruined. We could not go shopping, have lunch, and enjoy the ride as a family. All I got was , I will refund one scooter. I will never rent from Bright Scooters and never recommend this place to anyone. I would not even rate this place with one star.

We rented a heavy-duty wheelchair from One Stop Mobility for our trip to Disneyland, and we're glad…read morewe did. We reserved our wheelchair the moment after we reserved our hotel, a few months in advance. On the day of arrival they delivered the chair to our hotel and it was brought to our room. It drove perfectly and smoothly, and it folded to be out of the way when necessary. We added two handle extenders from Amazon so that our driver could stand up straight while pushing it for many hours, On the day of our departure, we called them in the morning, and they came by to pick up the wheelchair from us at the hotel before we left. They are close to Disneyland, so this was very convenient. (Last year we ordered a wheelchair from some other company, and one of its wheels rubbed against the frame the whole time.) We will be always using One Stop Mobility in the future,

A couple of months ago, I sprained my ankle badly and unfortunately it happened around the time I…read morehad a Disney trip planned. I found One Stop Mobility and what attracted me was its proximity to Disneyland Resort. It's located within the Camelot Inn and Suites right across the street from the parks. When you turn into the hotel, you'll pass the parking attendant and it's on the right side towards the back of the parking lot. You can't miss it because there are a ton of scooters outside the office. I submitted a request online two days before my visit, and they called me back later the same day. Someone helped me book the scooter rental over the phone. I wish you could do this online because you have to provide your credit card details to the representative that calls you back. They'll ask for your arrival window, and I recommend going first thing in the morning. I arrived a few minutes before they opened at 7:00 AM, and I waited about 15 minutes because there was one person in front of me. The scooter is fully charged when you check it out. They'll provide an overview on how to use the scooter, which is super helpful. How to turn it on, move forward, reverse, break, and adjust the seat. If you need to transport it, the scooter can break down, but it is SO heavy. You'll need two people to get this into a van, SUV, or truck. It has a speed dial, and let me tell you the max speed goes FAST, so be careful if you're on that setting. The turn radius is excellent for the scooters, I didn't have any trouble navigating sharp turns for some of the lines in the parks. My visit to the park started at 7:30 am and we left around 4:00 pm. The charge was still full, so if you're looking to rent one of these for a couple of days, this battery has enough power for that. I paid about $70 for a day rental, but that's because I added the scooter insurance ($10). I personally don't think you need this if you're just going to Disneyland Resort. I had no issues during my visit. I do think it's smart to add it if you're transporting the scooter in a vehicle to use at another location. If you leave the scooter unattended at the park, be sure to just take the key with you. You can return the scooter outside of business hours. You'll leave the scooter next to the office and leave the key with the hotel front desk.

Fernando went above and beyond from what I am used to when dealing with another Scooter Company…read more Despite the D23 Expo challenges with the Hotel (Hilton Convention Center), the hand off and pick up went very smoothly. Accommodating, friendly, and professional ! Strongly recommend this company to anyone that asks.

Had an amazing time with the scooter at Disneyland California the service was perfect affordable…read moreprice easy drop off and pick up with super friendly service. A 5 star rating for sure will recommend to friends and family and I personally will use you for every trip thank you

Once again Soaring Scooters did NOT disappoint. The staff is wonderful. Marty (hope I spelled his…read morename correctly) was absolutely so very professional. I totally forgot to call and let them know an hour before I wanted my scooter delivered to adventure city. Marty called me and we scheduled a time to meet. The scooter was cleaned and worked well. There was another gentleman that came to pick up the scooter and he was very professional as well. Soaring scooters has definitely spoiled me. I will be contacting them for any scooter rental in California. Thank you again!!!

This place is the BIGGEST SCAM!! Do not use their services. They gave us a damaged scooter but out…read moreof desperation we took it. The arm rests were broken, there was damaged all over. When returning the scooter I informed the person from there company we lost the arm rest at the park due to them not being attached properly. I was told that since they delivered a damaged scooter and just threw whatever left over arms they had at their store; I would not be charged for the missing arm rest. When I get back home I see the charge on my card. I call them and ask to speak to the manger Chris. After informing me he will call me back after speaking to the "owner", I get a text message. Very unprofessional. As he informs me of their "generosity of the discounts" they gave us. I have to then correct him. Chris tell me they gave us 2 scooter for the price of 1. I never ordered 2 scooters. His dates were inaccurate and tried to say we're used something we never received. They try to add false information and fake reservations to seem well-intentioned. Since he has no decency to call me back I proceed to call him back our conversation lead to false information and Chris proceeds to curse and use profanity as their "general manager". -Lack of customer service -Lied and allegations -Extra charges -Profanity and rudeness -Faulty equipment Are all the things you will receive if you use their services.

Great pick up location, prices match other locations in the area, you can pay to park your car for…read morethe day. Scooters are best up, they have broken headlight, tape on steering bar, metal baseboard edges are bent out of place, flair out or up, you have to remember not cut yourself when you get in/out. It works, but that's it. Tear in seat, headlight didn't work on dark ride lines like haunted mansion. Returned early at dusk. Didn't want to travel the path back to hotel in the dark. I mentioned the sharp edges at pick up too. But the person ignored me. When I turned it in, the males response was it worked, right. I said yes it got me there and back. But it looks like it was run over. He said it was a 2013.

After Andrew took over when Jerry retired, he was so helpful. He took care of my husband's scooter…read morewhen it broke down and ironically mine had the same issue as soon as we got his back. He was very accommodating and helped us with a loaner when we needed it while ours was out of commission. He gave them both a much needed tune up and we are so grateful. So thankful we found his number and now we know where to go for all our scooter needs.

5 star service!!! I stayed at the Hyatt House and they initiated the contact with SoCal Scooters. I…read moream beyond pleased with how smooth and easy the process was. I booked same day use for one day. I was quoted around $50. They delivered within 20 minutes. I left it in the hotel lobby overnight and they picked it up the next morning. I even forgot to leave the key with the front desk but they didn't even give me a hard time for that. They just texted me a receipt and off I go. I highly recommend and will return again.

We rented a scooter during Labor Day weekend and they were very responsive! In less than 24 hours I…read morewas able to message them and get an instant reply and they delivered promptly at Disneyland hotel. The scooter was in great shape and not worn down at all. My mom was able to conserve lots of energy using the scooter despite her mobility issues with prolonged walking/standing. I would def recommend and rent from them again!

The corporate office responded almost immediately by email after I reached out to share my…read moreexperience. The next day, I also received a call explaining that this isn't their usual way of doing business, and they offered me a full refund for the inconvenience. They said they would contact the contractor for that location. This makes me feel much better knowing they care about the customer experience and are willing to act on it. Thank you, Cloud Of Goods management.

I had a hard time with my contracted dealer for the scooter but I managed through the headaches to…read moreend up getting a lot of help from Cloud of Goods. They will call or email you back, even though a real time person would be ideal, it is good for you all to know. Get a hold of them, they will make it right.

If you need to rent an ECV, plan ahead and rent elsewhere. You'll be a lot happier. We have…read moreexperience with non Disney ECV retails and now a Disney rental. In a nutshell, here is what we have experienced: -Obviously the cost for a non-Disney ECV rental will be cheaper but only if you have it for several days. The cost for the Disney rental was $60 a day at the time of this review. Typically, the cost elsewhere is around $170 for the week. Do your research. -So, the Disney ECVs have some big time speed limiters on them. It's very frustrating to not be able to go faster than a slow stroll on the fastest speed. it makes it difficult to maneuver around large groups of people and get out of people's way. I think the Disney lawyers went a little too far here. The non-Disney scooters that we have rented go much faster. I'm not saying you should be tearing around the park at breakneck speeds but you ought to be able to get where you want to go at a much less frustrating speed. -The annoying backup alarm. OMG!! Whenever you backup the Disney ECVs they emit a very loud, harsh shrill much like the sound of Iago being plucked alive!! The other scooters that we have rented make no backup sound at all. You just have to go slow and LOOK. -The most surprising limitation is the restriction of where you can even go on a Disney ECV. Do you want to go back to your hotel for a nap? Can't take the scooter. Do you want to go beyond Downtown Disney to the Disneyland Hotel area? Nope. Do you want to scoot into the Grand Californian to listen to some soothing piano music while watching a roaring fire?? Fat chance. You can go to all these places on a non-Disney ECV but Disney won't let you take their scooters. -As far as battery life, I was impressed with the Disney scooter. The battery indicated full charge for the entire time it was used in the parks. To be fair, the non-Disney scooters we have experienced also have an adequate battery life. -The overall condition of the Disney scooter was slightly lower than the other non-Disney scooters we have had experience with but this was not significant. So, if your feet hurt and you need to take a load off for a day, sure, by all means rent yourself a Disney ECV. Just make sure you take your blood pressure pills because you will be frustrated. I however would recommend checking with a non-Disney rental company to compare prices.

The service was exceptional! Located directly across the street from the public entrance to…read moreDisneyland, the team made it incredibly easy to rent a scooter. The scooter was in great shape and had lots of power to last me the whole day. The team truly went above and beyond when my scooter somehow got mixed up with another customer which resulted in my purchases being left in the other customers hands. The team went to find that customer and then shipped the purchases to me as I had already left to return to Oregon. We go to Disneyland often, and I have always rented directly from Disneyland. I will now be renting from this company!